Riviera Coco

This is a scam company, do NOT use its service. The poorest quality products I've ever received in my many years entire online shopping experience. All the swiming suits are lack of elasticity, wrongly/messy stitched up, low quality material, poorly made, totally not acceptable. I've raised up my concern to them, and they don't take any return/refund, and the reason is "due to hygiene reasons, we cannot accommodate returns & size changes. " The funny thing is they only sell swimming suits which means whatever u take, once you pay and they take money, no return/refund. I've checked where the the products from, it is from Ningbo in China, where normally those copy products of luxury brands from. For this price, I understand the products can not be real, but at least good quality of copy. The items I received shocked me. I have frds bought clothes/swimming suits from Zalora which is cheaper and much better quality than this Riviera Coco. That shows how scam of this company is. I bought it only because of FB promotion and sth new to try. Now I realise that doesn't promise anything. Please share or forward this to as many friends on FB u can so they could avoid this scam. Their strategy is quickly sell/spread very poor products through FB and take the money, I really want to see how does this behaviour to be long lasting. Btw I have all the conversations and pictures of those products.

Purchased 3 swimsuits for my wife and was charged a Foreign Transaction Fee? Nothing on the website said anything about FTFs... In-addition, 1 suit received was not what was purchased. The material used in construction of the suits audibly crack and tear when stretched; inferior materials. NEVER, EVER purchasing from you again.

Processing an order takes little time. Order flow is easy to follow. Great choice for shipping, like express when you're in a hurry. I was. Got my swimsuit in 2days. Customer service rep was really responsive. And their sale prices really helped me.

If there was an option to give this company zero stars, I would have. I ordered a bathing suit and it was too small. I looked over their return options prior to ordering and it did in fact state that a refund onto the credit card it was purchased with was acceptable but when I emailed them to ask for a refund they responded by stating that I had to wait for a representative to contact me with info for the return. Three weeks later and about three more emails stating the same thing, I never heard from their representative. I sent a final email expressing my disapproval of their service and they never responded, never heard back from them again. Zero customer service, they are clearly a scam, DO NOT order anything from them.

I had the absolute WORST experience with Riviera Coco. Their bathing suits fit horribly and I had used the exact measurements to determine my sizing. It took several months to get them to make a return with them only responding every few weeks, and not providing any sort of number I could call to return immediately. I finally got the return information and shipped it, which they only have international locations, so return shipping was expensive. After shipping it, it took ANOTHER 4 months for them to refund my purchase. Which they only refunded $12 out of an $80 order, citing "stains" and then charging me for a free Pareo, which they included and I didn't ask for (and was the worst quality, I would never even use). Their product is the worst quality I've ever seen, and their customer service should give them negative stars. All this said, it's been 7 months and I have spent more money to return the items than the return was even worth. Do not waste your time on this company - cute bathing suits are everywhere.

I purchased a white monokini from this Company, which I tried on as soon as I received it. It fit great. But a few weeks later, I went into the pool with it, and the glue that they used to attach the eyelets to the fabric must have been red and cheap, because it bled all around the eyelets. The stains would not come out, so I requested a refund. They refused to refund me what I had paid for the bathing suit, and simply offered a 50% credit towards another likely defective suit. I gave them a chance to make things right, but they did not respond. I posted an honest review on this Company's website about this bathing suit to warn others. This review is mysteriously not on their website, where they are only give 4-5 stars. Be VERY careful about ordering anything from them, as they did NOT stand behind their product, which turned out to be defective.

Great service over all from. I love all of the swimsuit I ordered and top quality. Always prompt reply from the team. I ordered 4 more swim suits as very happy with the quality and will definitely order more and recommend to my friends.

I received wrong item and so far customers representative did not offer me any reasonable resolution. Shipping took forever, returns are impossible. I will never use it again. Be aware that seller is in China and it is no phone number to call.

The swimsuits are of good quality and fit according to the measurement.It worth pays a little more price for a decent product. Yet i'm not satisfied with tracking code updates. A wrong/missing code was given, i was not able to track the delivery process and it arrived at the door when there was no one home. Also there is no free shipping options to Hong Kong even i purchased USD>100, how unfair i must pay for express shipping and S.F. express requires extra fee for home delivery. Again without a correct tracking code, i won't be able to contact the local logistic company to change delivery at the store.

I ordered multiple items over 2 weeks ago, first of all items came seperate and got lost they said they will re ship. THEN Items don't fit & Ive been attempting to return items for over 10 days. Items shipped came from another country, label written in Chinese. Return form says don't return to shipping label wait for customer service to provide you address. Ive been on hold over 32 MINUTES.. automated system keeps increasing my wait time. ABSOLUTELY worst ONLINE company ever! Customer service and availability is the worst! They take your money & thats it cannot get a hold of ANYONE!

I have ordered from Riviera Coco for the first time. I am very pleased with the stuff I got. The quality of beachwear is great and the items are the same as in the picture. I was really amazed. DHL delivery service was super fast and easy to track. Stuff is very affordable and there are lots of beautiful bikinis. I am sure that I will purchase items in future from Riviera coco. I was very happy when I received it. 2 Thumbs up for Riviera Coco!

Love the customer service and the bikinis are super cute! Im totally going to recommend riviera coco to my friends and family. I got so many compliments with the bikini I bought! So happy with my purchase.

I am unimpressed with this company. I was originally excited when I saw these cute bikinis. I ordered a small and waited 4 weeks for it to come however, I was okay with waiting (it was still winter where I live). Well the bikini gets delivered while I was out of state and then I didnt immediately open it because I was unpacking and such. When I finally tried it on the bottom (s) is so small that it barely covered my entire bum. Be aware, if you are not proportionally sized these wont work for you. Im small on top but need a larger size on the bottom. One size does not fit all but it appears as though this company is warehouse based so they just pull a size out of their inventory and mail it. So I read the return rules and theyre full of restrictions like a restocking fee and money deducted if you dont include all the packing. It came in a small plastic bag which I threw away because its trash! So I decided to write and request a code to buy a new bathing suit for half off. They state someone will contact you in 5 days. No one contacted me for more than 10 days and then Kate reminded me that I was past the 10 day return period (by 1 day mind you) which was irrelevant because I wasnt asking for a return. She did provide a code to get a 50 % discount to buy a bigger size but now I had to pay $27 for shipping because my vacation is in 2 weeks. All in all I paid almost $70 for a 2 piece bikini. There are cute bikinis everywhere. And a side note for this company, if youre gonna be such a stickler for the 10 day return time frame, you should probably hold yourselves accountable for your 5 day customer service contact rule. Consistency is key for this consumer. Ill never buy here again. Too easy to find bathing suits with different sizes, no shipping costs (certainly not $27) and better return policies!

Ive placed 3 orders on Riviera Coco now, and each time I like the company and concept more and more. The products are awesome, super sexy bikinis, the quality is surprising and client support on Facebook is fast + effective. Shopping at Riviera Coco has been a wonderful experience and I find myself telling about the site for many friends ;) Keep surprising us!

Very good quality they fit me very well, i already bought 2 times from, 100% recommended

Bought this cuttie for my beach days in Sorocaba, I LOVE Ririvera Coco :)

I bought 2 bikinis and 1 floatie the quality is good, but they arrived a little bit later.

I placed an order for two swimsuits back on August 11th and my shipment still has not been received. Now I made the mistake of typing in the wrong zip code, which I take full responsibility for. However, when I tried contacting Riviera Coco Customer Service, they referred me to contact the USPS. Unfortunately, we were affected by a Hurricane in September (Irma) and I was unable to contact USPS in time before the order was shipped back to sender. I contacted them again September 2nd, and by that time the event I purchased the swimsuit for had already passed. I requested a refund and I'm still waiting. I sent another email on October 8th, 12th, 13th, 17th, and today the 23rd. It's now been almost 3 MONTHS since I placed the order and no refund or package. I am highly dissatisfied with the poor communication and service. I would never order from them again. Hopefully my money is refunded soon!!

Waiting for delivery over one month. Company based in China. Return policy does not include return of money.

The new collection is amazing, i got this new bikinis, is the second time that i order and the same quality, good shipping and support 100% recommend