Professional Catering Equipment Supplies from Official Stockist Russums

4.3 / 5

Professional Catering Equipment Supplies from Official Stockist Russums

4.3 Great
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4.3 / 5

Trust Score

4.6

Reviews

3

Social

5

Featured

4.5

Technical

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30

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Based on 951 reviews

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Russums-shop.co.uk Review

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Last update: Wed, Mar 9, 2022 3:46 AM

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Russums-shop.co.uk Reviews & Complaints (30)

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delivery 4.7 /5

price 4.5 /5

quality 5 /5

customer service 5 /5

on-time

Great set of knifes
These were bought for my son as a gift who is a chef and he said they are some of the best knifes he has used and would recommend them to all in his trade
5

1 year ago

review by Barry B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Good service apart from courier giving only a 24 hour delivery time slot. Am I supposed to stay in the house 24 hours in order to receive my purchase!
4

1 year ago

review by Anthony Tanner

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Purchased gift last minute before Christmas and it arrived promptly on the fastest quoted timeframe.
5

1 year ago

review by H. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Really fast delivery, even with the service to put my initials on my knifes I’ve received it in less then 2 days, I highly recommend this site
5

1 year ago

review by Guilherme Oliveira

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My husband ordered me a new knife without checking which one I needed. I had to phone Russums to ask to change the order. My request was dealt with humour and kindness. First class service. The knife is excellent too.
5

1 year ago

review by Anne Walker

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service, everything in stock that I ordered and only took 2 day!! Brilliant
5

2 years ago

review by Q. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

all good in the website just taking too long for the items to arrive... waited 10 days and still didn't arrived
4

2 years ago

review by K. F.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I could say any better then this, the product comes well materialised and all products come as soon as possible, the bigger the parcel the longer it takes to arrive but it's the best service I've had from all sites, if there were more stars then I would rate a 10/10
5

2 years ago

review by R. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’m well impressed with gloves (white cotton)and speed of delivery Lost most of my left thumb in a freak accident in my shop gloves help my grip and hide the skin grafts scars
5

2 years ago

review by Martin Evans

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered on the Friday came on the Saturday fantastic service and great correspondence throughout
5

2 years ago

review by T. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I emailed Russums as I wanted to buy a child’s apron, so a sale of less than £10. I was delighted when a gentleman phoned the next day (at most I’d expected an email) to discuss what I needed. He knew everything about stock, colours, what embroidery looked best etc and couldn’t have been more helpful. I was so impressed I bought a second for my daughter. They arrived yesterday, within a week of ordering as he said, normally it is quicker but they haven’t many staff in due to covid. My daughter was thrilled by hers, perfect colour and with her name on it, really special. Other one due to be given as a gift but looks perfect, have already washed my daughter’s red one and appears really colourfast, washed beautifully. Five stars!
5

2 years ago

review by I. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Because they have a wide range of chef cloths and equipment that has got me through my first year of professional chefs class and has got me through my work as a chef
5

2 years ago

review by S. Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Prompt and professional, too bad they do not do more size 14/15uk work shoes hence 4 stars
4

2 years ago

review by R. A.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I ordered two named aprons for my budding chef granddaughters paid too much which they refunded immediately then they arrived so quickly and to the delight of the girls they put them on and road tested them immediately making gingerbread men saying the aprons were amazing
Thank you for excellent service
5

2 years ago

review by H. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I purchased the women’s chef jacket. I’m very happy with the choice and fit. Importantly, I may have ticked the wrong box size when ordering online. I realised the error when reading over the printed page and promptly sent an emailed explanation with the correct size. The following day I telephoned the office, expecting to repeat the contents of my email and was surprised to learn the matter had been dealt with earlier that day. I received my jacket the next day, in time for my class. Thank you Russums!
5

2 years ago

review by C. Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have recently and have been ordering equipment and protective clothing and they have always arrived on time. Always been impressed with the quality of the goods.
5

2 years ago

review by John Maracle

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I always use Russums for my Le chef workwear. Never disappoints, fast dispatch & delivery
5

2 years ago

review by D. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

5 stars, great website,easy to use, quick checkout, fast delivery, and top quality chef shoes, always tell my chef mates to use, thank you for a great service once again
5

2 years ago

review by B. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Knife arrived within 2 days of ordering.....very impressed with the quality of the product
5

2 years ago

review by E. K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I absolutely love my knifes excellent service got them a day after considering I live 120 mile from russms so cheap and fantastic quality
5

2 years ago

review by Andrew Clint

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Russums-shop.co.uk Review

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