Safety First Sports

I just had an amazing experience using safetyfirstsports.com! I bought some new football equipment for my son and actually had customer service from a man that actually knew and played the game. With injuries being a key topic for today's parents he was very patient and informative with his answers. Thanks again!

What SafetyFirstSports.com does NOT tell you is that when you order a custom helmet there is no guarantee that you will get the correct color(even though you ordered it) and that manufactures may have a different version of a specific color. So if you return it they charge you a heavy restocking fee all because they failed to mention that the color you order may be correct. Otherwise you have to pay additional shipping plus an extra $40 to have it repainted. They are VERY slow to ship and respond. Not to mention they will delete any negative review off of their site which is why you only see 5 star reviews(which is deceitful). I highly suggest you look elsewhere and contact the manufacture directly and talk with them directly about the custom colors.

Ordered an xenith epic helmet from these people on October 20th. The helmet was too small for my son. We were past the 30 day policy but they said we will work with you, which I liked. We got a new helmet from them four days later. New helmet fit great my son loves it. Good experience. Will use again for shoulder pads this spring.

I ordered a Schutt F7 custom youth football helmet for my 11 year old son over the weekend using the "SafeFirstSports" website. They called today to tell me that they didn't have a helmet in stock in a youth size large (in the color we needed), and suggested that an equivalent would be the adult large.... As a craniofacial surgeon, this didn't sound right to me. Further, the "expert" on the phone stated that the shell of the adult was polycarbonate and much stronger than the youth (acrylic), and that it was therefore a better helmet. Again, as a surgeon who deals in head and neck injuries, to my understanding this is not necessarily valid. When I asked the weight of the adult versus the youth helmet, the "expert" didn't know. When she eventually checked, the adult helmet was nearly 1/2 pound heavier than the youth helmet (6 oz. to be exact). The hardness of the adult helmet was achieved at a greater weight, which is a problematic when applied to a young player with immature head versus body proportions, i.e., head larger in proportion to the neck as compared to an adult). So much for safety first (before sales). SafetyFirstSports should know that helmet weight matters, and a heavier helmet on a youth correlates with a greater potential for neck injury. Second, the harder material is not necessarily better, particularly if it is heavier. Again, their "expert" had no idea, and given that there is arguably no more important piece of safety equipment in football than a helmet, in my opinion she should have known. Third, when I asked to speak with her "manager" to let them know that they shouldn't offer adult helmets to children unless they are weight equivalent, this "manager" began our conversation by interrupting me and it all went downhill from there.... When I asked to speak with her manager to let them know that they were not placing "safety first", she argued with me and then canceled my order. MORAL: In my opinion, SafetyFirstSports appears to have little understanding of helmet safety in spite of their marketing name. CONCLUSION: I ordered the exact same YOUTH helmet from $#*!'s at a comparable price, and it is scheduled to arrive as much as two weeks sooner. SUGGESTION: Order from $#*!s instead.

fast. great product. made my kids day. good feeling knowing there safe as possible. highly recommended. the first set didn't fit and they turned around quick the next sets to make it in time for my kids birthday. good to talk to a human being and to guys and gals that have first experience in football and coaching. We need a coach..hint hint.

Ordered a helmet June 20th. It's now Aug. 2. Still no helmet. Can't get a hold of anyone. Left several messages. When I did get someone on the phone he said he would check on it and get back to me in 10 minuets. that was yesterday.

Buyer Beware I placed an order on 8/19/20. I received a confirmation. That’s all. All my “leave a message and it will be returned” we’re never returned until I threatened. I received a VM asking for order number on 8/29/20. Nothing after that and my grandson’s first game is 9/7/20. This is not a good place to be. There are 3 numbers you can choose. I select all three, same female voice, same message, and same no call.

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