shipitappliances.com

You emailed me a day before but the cut of time was 6pm and I did not get home till seven which was to late to stop it coming then you emailed me a time of 1220 to 1420 so I had to get some one to wait in for it and then it did not turn up till 420 pm and my friend had lost her day so we were not happy

Ordered 12/10/2017 but advised on 17/10/2017 your order is due to our warehouse by 27/10/17. Then advised the delivered to PowerDirect would be W/C 6/11/17. Chased for an update to be told, Unfortunately this model is still out of stock both with us and our suppliers. Cancelled the order (took a number of days to even get a confirmation let alone the money back). Ordered the day I cancelled with PowerDirect from AO and it was delivered the next day.

Franke Sirius tectonite 1.5 bowl (Grey) Absolutely beautiful; been installed a month (during lockdown.. heavy usage lol) not one scratch, not even a mark. Extremely aesthetically pleasing. Perfect modern upgrade to any kitchen. Amazing customer service. That good I have ordered the 1 bowl for my utility yesterday and it’s out for delivery today!

Just bought a cooker hood SIS 60cm CG61 it does work only the light comes on when u press the fan buttons it cuts off all the current in the house. Don't let the warranty and labour trick you as it's a lie they send you faulty goods and say it's not there problem worst company worst product don't waste your money buying any of there products as they are faulty and company is a liar about the company labour & warranty DON'T BUY THIS OR ANY OTHER PRODUCT FROM THIS COMPANY SHIP IT APPLIANCES!!!!!!!!!!!!

The advert for cooker hoods included in the wording 5 year parts guarantee 2 years labour guarantee. When my cooker hood motor stopped running, I telephoned and requested an engineer to call and rectify the problem. I was informed that the company do not employ engineers, but sub contract the work, I was also told that I would have to pay the engineer . I pointed out that their advert states 2 years free labour. I had to accept delivery of a new motor or nothing. The motor was delivered the following day and installed in the cooker hood, in under 12 months on e again the motor stopped running . Another telephone call to the seller, I again requested an engineer to call , I was told the same story as before and a I was offered another motor, this time I complained and asked why they were offering 2 years free labour when they did not employ repair staff, I was then offered a new cooker hood. Next time I shall purchase a branded make ,. Not. A Chinese Import.

The first cooker hood that I ordered went wrong when the motor stopped working in less than a year, but with a 5 year guarantee on parts and a 2 years guarantee on labour,I called customer services and requested that one of their engineers call and fix the poker hood. The reply was we do not employ our own engineers, but outsource the work, and the customer pays for the visit. I reminded the person who I was talking to that I had a guarantee on parts and labour. Instead I was sent another motor, this was installed and again stopped working after less than 12 months. Another telephone call to discuss my faulty product, I requested the an engineer call to rectify the problem. The same reply we do not employ engineers but outsource the work and you have to pay for a call out charge, I reminded the person who I was talking g to that I was still in the guarantee period both for the appliance repair and free labour charge, in my opinion the seller is not abiding by what they promise. I was offered another motor, I again requested an engineer to call as per the advert .Later I was offered a complete new cooker hood, this was delivered the next day. Why does this company offer free labour when they cannot provide engineers from within their own company. It is best to purchase a known brand from a company that can provide engineers during the guarantee period.

purchased a black plastic sink, which when arrived was twisted out of shape, kitchen fitter questioned if it would pull true once installed, and if didn't would then not be eligible for return as installation had been attempted, not willing to take the risk I returned the item in person and purchased a ceramic alternative at more than twice the original items purchase price, the ceramic sink weighed considerably more so being collected meant shipitappliances did not have to ship the item to me. upon receiving the refund for the original item ship it appliances have informed me that they have deducted £15 to cover the shipping cost of the original item, not what i would consider fair or reasonable seeing that I saved them having to ship the much heavier ceramic sink.

I had emailed Ship It Appliances to ensure that my delivery would not arrive on one day of the week specifically as there would be no-one at home. They assured me that it would arrive the following day, which it didn't. It arrived on the day I specifically requested that it did not. The delivery was left outside my garage door, in full view to anyone walking past with no signature taken. I had a note saying the delivery driver had obtained a signature from next door. They were also out and had not signed for my delivery. Luckily it was not raining on the day of delivery otherwise I would have ended up with a very wet package.

Purchased SIA AGE91BL 90cm 3 Colour LED Edge Lit Black Angled Glass Cooker Hood Extractor. It's looks brilliant, stylish, does get greasy when frying and takes some cleaning/polishing after use. The buttons to operate it may be an issue if you are less than 5ft 5 tall as they are high. Also the glass front closes using magnets. After just 12 months use they have broken. I have had to buy two replacement parts for two clips that may go again within the same time frame as they are made from brittle plastic. Disappointed and would choose a different extractor next time. However customer services were helpful today and managed to rectify. Just disappointed at the cost. I did email ship it appliances when originally purchased as the unit had two scratches on it but I never received a reply and patched it up myself as I wanted to use my new kitchen.

I was very impressed by the delivery it was less than 24hrs since l order the appliances thanks a lot.

1st class Item as described and deliverd next day

I have had three cooker hoods , all failed to work after less than 12 months, when I required the free labour during the first two years I was told that I would have to PAY. I am disabled and now have motor number four plus capacitor to install, when I spoke to a member I asked if the capacitor was wired for starting. Reply I do not know. If it is a Capacitor start motor, then surely it could be a failed Capacitor why the motor will not start. I cannot recommend this product

Although the sink was of good quality the waste etc was useless we had the plumber back every day for a week and in the end we had to purchase new fitting of better quality .this was at extra cost to us and great expense for the plumber

Paid £80 for a mini fridge which was used only for juice cartons and soft drinks for my two young daughters. After one year it stopped working, was overheating and a horrible, brown oily substance was leaking everywhere. The company refused to fix, replace or offer any solution. Terrible customer service and obviously poor quality products sold. Avoid.

Very good service ordered 1 day came the next

1st class service 1st class communication and product description, item was installed within 24 hrs of ordering. Excellant online service will use Ship It Appliance again.

Placed a kitchen sink order for delivery next day 09th October and still today 12th October no sign of sink . I actually dont have a working sink for 3 days now and as the sink hasn’t been delivered yet will probably not have sink installed for the weekend. I have young kids, babies, this has been an absolutely nightmare to our family. Maiga, who i reported the issue to, has been totally inneficient sorting out the problem, she just wont reply to any of my messages or call despite my explaining of the situation. I even suggested cancelling my order so i could get an emergency one from B&Q but Maiga wont reply. I have spent money on this, paid someone yesterday to wait for the sink that nevet arrived. The delivery company used by Ship IT Appliances, APC Overnight has the worst customer service and not sympathetic at all about the situation, I didn’t even get an apology from the two customer service members i spoke to, awful awful, worst online buying experience in my 42 years.

Changed delivery date did not turn up for second date gave false courier/ tracking code, VERY WORRIED ABOUT ALL THEIR POSITIVE REVIEWS, DREADFUL COMPANY, YOU HAVE BEEN WARNED!!!

Ordered product one day came the next day easy to order online and product arrived on time via courier I would defiantly use this company again

Excellent service, placed order and this was shipped and received within 24 hours, highly recommend.