Shortfall

3.9 / 5

Shortfall

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

4.6

Reviews

1

Social

4

Featured

5

Technical

Is shortfall.co.uk legit?

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  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

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Based on 45 reviews

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3.9

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Shortfall.co.uk Review

Buy from Shortfallcouk Up to 4 year cover and up to 50000 claim limits underwritten by an A rated insurer Best cover 2019 NOW AVAILABLE Tyre Alloy Wheel Insurance Scratch Dent Insurance and Motor Excess Protection

Shortfall.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:46 AM

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Shortfall.co.uk Reviews & Complaints (30)

Filter reviews by tags

delivery

price 4.8 /5

quality

customer service

on-time

Quoted £400 by car dealer for a gap policy on my daughter's new car. Have bought easy gap on my car before, so asked here, only £100, so 300 saved!
Very quick and easy to sort on the phone with helpful and clear staff. Also it's a better sounding policy than the dealer quoted for. Great!
5

2 years ago

review by J. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

From first point of contact with advisor Tom he was extremely polite very professional and really new the products he was offing me I got a great quote and
I went on to buy a great Gap policy next day.
5

2 years ago

review by David Savva

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

When buying on line I made a error and payed twice I then phoned and gentlemen said he would remove second payment hopefully that's been done. There was no fuss and very polite and helpful.
5

2 years ago

review by Karen Stevens

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

A fair price was offered to cover accidental damage to the alloys for 3 years. It gives me peace of mind. Although I am meticulous about looking after my car and wheels there is always a risk of damage.
5

2 years ago

review by Deborah Mackay

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fast more than i thought; in 10 mins i ve got my gap insurance

Amazing
5

2 years ago

review by Emra Kayam

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The guy I spoke to was lot cheaper which was aery helpful, I explained what I was looking for and he sort my needs, which was a lot cheaper than a main dealer, I would recommend them and use again if needed.
many thanks
5

2 years ago

review by David Arthurs

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great service & good value for 3 years peace of mind, saved a fortune compared to dealership quote, many thanks
5

2 years ago

review by Matt Lindsay

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Was one day over getting my Gap extended and was offered this instead.
5

2 years ago

review by K. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The broker I spoke to was very helpful and above all polite, which tends to be missing these days.
Very happy with the quote and service,
With thanks
Tom & Mandy from London.
5

2 years ago

review by Q. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I given by your representative. was very impressed with the service my queries were answered direct with no pressur to follow a set path.the advice was given to my questions with the omly alternatives given were to my benefit Thank you very much for your help.
5

2 years ago

review by Owen Pavey

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Really good service once on the phone as the computer initially said no because the car was over £50k. Tom was very easy to deal with.
5

2 years ago

review by Robin Woods

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Amazing service as always, sorted in a 5 minute phone all. Thanks guys ????
5

2 years ago

review by C. T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I found the gentleman I spoke to very helpful and his explanation very clear.
5

2 years ago

review by Celia Donoghue

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I got a great rate from Shortfall which was £130 cheaper than what my dealers offered me!! However I ended up calling Shortfall back up 10 mins after setting up the policy to cancel it as my dealers matched their price! From what I saw of Shortfall they seemed good and they had no issue with me cancelling my policy
4

2 years ago

review by X. H.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I spoke to two different people & they were both very helpful, the service was excellent
5

2 years ago

review by A. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Problems with WEBSITE - apparently the maintenance had been sheduled for 14.00 instead of 2.00 so WEBsite was down during business hours. Adviser was great on the phone and I appreciated the very honest answer and therefore tried again in the evening as suggested - all good then
2

2 years ago

review by Robert Proctor

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Called and discussed the policy options - much cheaper for same policy and same underwriter as I was offered at he BMW main dealer. So happy with my purchase of GAP and alloy wheel insurance.
5

2 years ago

review by F. S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Call handler knew what he was talking about , gave good advice too and price was competitive , . Documents sent right away and copies arrived in post two days later. Excellent .
5

2 years ago

review by Stephen Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

One star in error, should have been 5.
2

2 years ago

review by M. W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Easy to use website, competitive quotation (over £200 less than the manufacturer quote for the same spec!!!) and very helpful when we phoned to make a minor amendment. Hope we never need to use it but also hope it's as easy to claim as it was to set up and understand.
5

2 years ago

review by I. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Shortfall.co.uk Review

Buy from Shortfallcouk Up to 4 year cover and up to 50000 claim limits underwritten by an A rated insurer Best cover 2019 NOW AVAILABLE Tyre Alloy Wheel Insurance Scratch Dent Insurance and Motor Excess Protection

Shortfall.co.uk Customer Service Contacts

No contact details for this company.

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