Shortfall

3.9 / 5

Shortfall

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

4.8

Reviews

1

Social

5

Featured

5

Technical

We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 45 reviews

Smart.Reviews

4.8

30 reviews

Mamma

4

7 reviews

Trustpilot

3.9

8 reviews

About Shortfall

Buy from Shortfallcouk Up to 4 year cover and up to 50000 claim limits underwritten by an A rated insurer Best cover 2019 NOW AVAILABLE Tyre Alloy Wheel Insurance Scratch Dent Insurance and Motor Excess Protection

Contact

No contact details for this company.

Last update: Tue, May 25, 2021 1:20 PM

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Shortfall Reviews (30)

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delivery

price 4.8 /5

quality

customer service

on-time

Quoted £400 by car dealer for a gap policy on my daughter's new car. Have bought easy gap on my car before, so asked here, only £100, so 300 saved!
Very quick and easy to sort on the phone with helpful and clear staff. Also it's a better sounding policy than the dealer quoted for. Great!
5

11 months ago

review by J. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

From first point of contact with advisor Tom he was extremely polite very professional and really new the products he was offing me I got a great quote and
I went on to buy a great Gap policy next day.
5

11 months ago

review by David Savva

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

When buying on line I made a error and payed twice I then phoned and gentlemen said he would remove second payment hopefully that's been done. There was no fuss and very polite and helpful.
5

11 months ago

review by Karen Stevens

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

A fair price was offered to cover accidental damage to the alloys for 3 years. It gives me peace of mind. Although I am meticulous about looking after my car and wheels there is always a risk of damage.
5

11 months ago

review by Deborah Mackay

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fast more than i thought; in 10 mins i ve got my gap insurance

Amazing
5

11 months ago

review by Emra Kayam

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The guy I spoke to was lot cheaper which was aery helpful, I explained what I was looking for and he sort my needs, which was a lot cheaper than a main dealer, I would recommend them and use again if needed.
many thanks
5

11 months ago

review by David Arthurs

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great service & good value for 3 years peace of mind, saved a fortune compared to dealership quote, many thanks
5

11 months ago

review by Matt Lindsay

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Was one day over getting my Gap extended and was offered this instead.
5

11 months ago

review by K. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The broker I spoke to was very helpful and above all polite, which tends to be missing these days.
Very happy with the quote and service,
With thanks
Tom & Mandy from London.
5

11 months ago

review by Q. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I given by your representative. was very impressed with the service my queries were answered direct with no pressur to follow a set path.the advice was given to my questions with the omly alternatives given were to my benefit Thank you very much for your help.
5

1 year ago

review by Owen Pavey

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Really good service once on the phone as the computer initially said no because the car was over £50k. Tom was very easy to deal with.
5

1 year ago

review by Robin Woods

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Amazing service as always, sorted in a 5 minute phone all. Thanks guys ????
5

1 year ago

review by C. T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I found the gentleman I spoke to very helpful and his explanation very clear.
5

1 year ago

review by Celia Donoghue

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I got a great rate from Shortfall which was £130 cheaper than what my dealers offered me!! However I ended up calling Shortfall back up 10 mins after setting up the policy to cancel it as my dealers matched their price! From what I saw of Shortfall they seemed good and they had no issue with me cancelling my policy
4

1 year ago

review by X. H.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I spoke to two different people & they were both very helpful, the service was excellent
5

1 year ago

review by A. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Problems with WEBSITE - apparently the maintenance had been sheduled for 14.00 instead of 2.00 so WEBsite was down during business hours. Adviser was great on the phone and I appreciated the very honest answer and therefore tried again in the evening as suggested - all good then
3

1 year ago

review by Robert Proctor

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Called and discussed the policy options - much cheaper for same policy and same underwriter as I was offered at he BMW main dealer. So happy with my purchase of GAP and alloy wheel insurance.
5

1 year ago

review by F. S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Call handler knew what he was talking about , gave good advice too and price was competitive , . Documents sent right away and copies arrived in post two days later. Excellent .
5

1 year ago

review by Stephen Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

One star in error, should have been 5.
3

1 year ago

review by M. W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Easy to use website, competitive quotation (over £200 less than the manufacturer quote for the same spec!!!) and very helpful when we phoned to make a minor amendment. Hope we never need to use it but also hope it's as easy to claim as it was to set up and understand.
5

1 year ago

review by I. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

About Shortfall

Buy from Shortfallcouk Up to 4 year cover and up to 50000 claim limits underwritten by an A rated insurer Best cover 2019 NOW AVAILABLE Tyre Alloy Wheel Insurance Scratch Dent Insurance and Motor Excess Protection

Contact

No contact details for this company.

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