Music Arts

BUYER BEWARE! DO NOT RENT INSTRUMENTS FROM THIS PLACE! We rented an instrument years ago from this place, and returned it in mint condition. They claimed they never had instrument, and sent me to collection agency for $478.66 (price of instrument). I called all around to find out they DO have the instrument! When asked to remove item off my report, they told me we cant do that, we dont report to 3rd parties. Yes you do, how do you think it got on my credit report? They forward me to voice mails when I call corporate office, Kelly and Robin, the general managers do NOT call back nor offer help. One RUDE male hung up on me after telling me to pay my bill! I do not owe anything, I do not have the instrument, MUSIC ARTS CENTER IN ITASCA has the instrument, but keeps reporting that I owe money. Beware! This place is a SCAM BUYER BEWARE!!!

During the coronavirus pandemic I was curious as to whether music and arts would be continuing their music lessons for my child. I called the store, no answer. I tried to contact his teacher, no answer. Nobody reached out to me, and when I tried the corporate office, nobody was there. Their system in dealing with the customers leaves a lot to be desired and the worst part is they were still charging my credit card the whole time. For what service?? My child is not not receiving any lessons and I had to end up canceling my credit card. The fact that this company, as large as it is, doesn't even think to contact their loyal clients during a time like this just really shows their true colors.

We searched online and found that this business has an active Facebook page with 4 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.