Surfaces by Hynes

3.2 / 5

Surfaces by Hynes

surfacesbyhynes.com.au
5 Reviews
3.2 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.2 / 5

Trust Score

2.6

Reviews

2

Social

5

Featured

3.5

Technical

Is surfacesbyhynes.com.au legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Based on 5 reviews

Smart.Reviews

3.2

5 reviews

Surfacesbyhynes.com.au Review

Surfaces by Hynes supplies stunning tiles timber laminate hybrid and bamboo flooring to custom volume investor and commercial builders with a hassle-free service

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Last update: Wed, Mar 9, 2022 2:12 AM

  1. Smart.Reviews
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Surfacesbyhynes.com.au Reviews & Complaints (5)

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delivery

price

quality 4 /5

customer service

on-time

When we purchased our 18 month old home one of the first things we noticed was lifting boards and noising sqeaky flooring. No problem its still under warranty. Wrong! Uneke timber flooring says the warranty does not extend to subsequent owners regardless of the age of the floor. They "helpfully" suggested we make a claim through our insurance. A short term attempt to alleviate the squeaks was spraying the joins with wd silicon spray. It just made different noises and the floor became shiny and slippery. Totally unimpressed.
2

3 years ago

review by Warwick M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We recently purchased a Porter Davis home with high gloss UTF Spotted Gum flooring. Don't but this product. Looks great in the showroom, but get low angle light on it and it appears covered in scratches and swirls. When I've contacted both Porter Davis and UTF they tell me it's not a fault, so not covered by warranty. It's just a poor quality product that the charge a premium for.

Also, the bevel in the product seems to leave it prone to water damage.

My new floor will need to be replaced.
Looks great under artificial low light conditions
Looks terrible under low angle natural light. Prone to water damage.
1

3 years ago

review by James12345 F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I'm writing from a builder who has used this company for our timber laminate installer for many years and these guys do great work. Very reliable and installation quality is fantastic
5

3 years ago

review by Michael T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Floors were installed 1 month ago. Soon as installed they made a noise throughout the whole house. Rang Hynes group and they advised to change underlay. Spent additional funds and the problem remain
Head of warranty [name removed] refuses to claim fault in floors and quotes vague responses. Disgusting company. Looking for people to take a class action against them
Please email me [email protected]
1

3 years ago

review by Pkp D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We searched online and found that this business has an active Facebook page with 184 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Surfacesbyhynes.com.au Review

Surfaces by Hynes supplies stunning tiles timber laminate hybrid and bamboo flooring to custom volume investor and commercial builders with a hassle-free service

Surfacesbyhynes.com.au Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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