Sweet Flour

4.8 / 5

Sweet Flour

4.8 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.8 / 5

Trust Score

4.9

Reviews

4.5

Social

5

Featured

4.5

Technical

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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

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0

AI declined reviews

0%

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Sweetflour.ca Review

Enjoy the best baked goods in Toronto at your home office or special event From fresh baked cookies and bars to decadent cupcakes cookie cakes and delicious party favours we have the perfect gift for any occasion We offer same day cookie delivery within Toronto and express delivery across Canada

Sweetflour.ca Customer Service Contacts

No contact details for this company.

Last update: Mon, Oct 11, 2021 12:21 AM

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Sweetflour.ca Reviews & Complaints (30)

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delivery 5 /5

quality 5 /5

customer service 5 /5

I live far away from Toronto, and i am always scared to order food off the internet without someone i know recommending it. I ordered a dozen cupcakes for my daughter and coworkers, and they were thrilled. Delivered and Delicious!
5

11 months ago

review by Joy Hall

was an unknown choice for ordering sweets for my Uncle's 90th birthday. Got pics of the gift, and great comments. Best was the Happy smile on my uncle's face, with the cookies and squares beside him. Good Choice. thanks
5

11 months ago

review by Patti Lee

Excellent. Communication about my order. My friend’s father passed and the 24 pack gourmet cookies were a perfect gift to acknowledge their loss and a sweet treat to share. She told me that the box presentation was fantastic and the cookies were delicious. I had never ordered from here before but would definitely do that again. Very pleased!
5

11 months ago

review by Ann Barta

I gave a box of cookies to my friend for a special Birthday! She was thrilled and has told me several times how delicious they were! I was a little envious as she was making my mouth water for one! ?
5

11 months ago

review by Lynda Culp

It was a bit off-putting to get a telephone call the day before our birthday cookie cake was scheduled to be delivered to be told that there had been a problem with the way the cookie turned out of the pan. We were told that there was a chip or a hole in the cookie that had been patched with icing & decoration and “Was that OK with us?” While the honesty is nice, and we were reassuringly told that the cookie looked great and was up to your high standards, it was still off-putting. It should either look nice enough that a call isn’t necessary, or else you bake it again, I think. For the record, the cookie look great when received - all the more reason I would have preferred to skip the call that caused all the concern. We also found the cookie to be bland. For a flavour named “chocolate toffee cappuccino”, we expected a hint of coffee or mocha. Instead it was just bland, not terribly sweet or decadent, just OK.
3

11 months ago

review by Susan Redmayne

I love Sweet Flour. I ordered 2 Easter Cookie Decorating kits, plus several other cookies. My grandchildren loved them. They were put together beautifully and the cookies delicious. Hope they do a Christmas one. Thank you Lynne!
5

1 year ago

review by Lynne

Awesome! We recently ordered giant cookies for two special anniversaries. Everything was perfect and we were especially happy with the communication around deliveries. Even though we were overseas at the time it was great to be able to have these personalized gifts delivered to our family.
5

1 year ago

review by Robin White

I bought a gift box of 6 assorted cookies with one 'Happy Birthday' cookie for a friends birthday. I had them delivered and it was such a great surprise! They looked amazing and were so much bigger than I expected (bonus!). My friend said they were delicious and was packaged so nicely! I would only recommend knocking/ringing the doorbell when delivering as she said she didnt hear anything (they may have done it and she may have not heard it?) But just incase, I wanted to mention that so future orders don't melt or get ruined sitting on the porch - luckily her husband came back from work earlier in the day and saw it. Other than that, the cookies themselves were great, delivery was on time and the overall customer service was great; I would definitely purchase again. Thank you so much - the surprise was a success!
5

1 year ago

review by Deleted User

#delivery(5/5) #customer service(5/5)

Cookies were awesome so my daughters said...had one problem with one of the orders, the one going to Waterloo ...MY mistake, I put the wrong Postal code down on the shipping info so it came to my postal code in Kirkland Lake and then back to Waterloo...4 days late....BUT like I said it was my error...
5

1 year ago

review by Judy Gervais

So I ordered the Valentine’s Day cookie package and they arrived exactly on Valentine’s Day as you said. My girlfriend was speechless and said these were the best cookies she’s ever had. So I’ll likely make this an annual tradition. Thank you! We will definitely stop in when we’re in the GTA next time Nd say hi!
5

1 year ago

review by Scott Lapointe

I sent cookies to my mom for Valentine's day and the process was super-simple! Cookies were delicious and even though I ordered last-minute, the delivery was right on time. My mom was thrilled!
5

1 year ago

review by Jessica Brill

#delivery(5/5)

I've ordered from Sweet Flour a few times now, their treats are absolutely delicious! Stellar customer service! On time delivery. Beautifully packaged. Always appreciated and thought of by my clients and loved ones! You won't be disappointed!
5

1 year ago

review by Sarika Bhatt

#delivery(5/5) #customer service(5/5)

I bought two Valentine’s cookies for my daughters. They loved them and said they tasted great!
5

1 year ago

review by Joanne Giuliano

I am studying overseas and wanted a Valentine’s day gift delivered to my boyfriend on time and in tact and sweet flour fulfilled just that! The cookies were great and the delivery was exactly when I expected.
5

1 year ago

review by Deleted User

#delivery(5/5)

I ordered Valentine cookies for my granddaughter last minute and was impressed at how early they were delivered. I didn't have the opportunity to taste them however my daughter advised they were very yummy.
4

1 year ago

review by Cathy Yeoman

I ordered 12 Valentine cupcakes online from abroad and they got delivered in time, luckily! Someone was very happy! :) Taste-wise they were good too! Thanks SweetFlour.
5

1 year ago

review by Deleted User

My husband loved his surprise valentine's day cookie cake! I heard it tasted absolutely amazing, and it arrived right on time!
5

1 year ago

review by Jaclyn Yurek

I gave my daughter cookie dough - originally to help get through exams - ended up helping her through pack up and move out. She loved it!
5

1 year ago

review by Alexandra Miehlbradt

I’ve used this company a couple times now for a bereavement box of cookies which I find to be way better than sending flowers. The cookies have ALWAYS gotten rave reviews. Sweet Flour has been my go to for bereavement gifts, I will most likely make it my go to for other occasions as well. Everybody loves a good cookie! Also, they’re polite and pleasant to deal with. A definite must for me to be a repeat buyer. Thanks for the awesome work Sweet Flour!
5

1 year ago

review by Autumn Wyonch

Had cupcakes delivered to my daughter for her birthday and she said they were excellent and delivery was prompt. Would definitely order from Sweet Flour again, especially to make someone feel appreciated during this quarantine!
5

1 year ago

review by Nancy Hilts

#delivery(5/5)

Sweetflour.ca Review

Enjoy the best baked goods in Toronto at your home office or special event From fresh baked cookies and bars to decadent cupcakes cookie cakes and delicious party favours we have the perfect gift for any occasion We offer same day cookie delivery within Toronto and express delivery across Canada

Sweetflour.ca Customer Service Contacts

No contact details for this company.

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