4.6 / 5
Trust Score
4
Reviews
5
Social
5
Featured
5
Technical
Is thegamecollection.net legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Linkedin account found with large audience
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Reviews Analysis
3
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Based on 14059 reviews
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4.6
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Thegamecollection.net Review
TheGameCollectionnet - buy cheap video games and accessories for PlayStation 4 Xbox One Nintendo Switch PC gaming 3DS PS3 Xbox 360
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Last update: Sun, Jun 5, 2022 10:20 PM
#price(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites
Thegamecollection.net Review
TheGameCollectionnet - buy cheap video games and accessories for PlayStation 4 Xbox One Nintendo Switch PC gaming 3DS PS3 Xbox 360
Thegamecollection.net Customer Service Contacts
No contact details for this company.
Share the company's rating
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Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
Despite my payment card working perfectly when ordering from sites such as Amazon / DroidX / Funstock / PlayAsia / ShoptTo / 365Games etc, thegamecollection is randomly unable to take payments using my card details. I have spoken with my bank and they inform me that thegamecollecion didn’t even try to take the payment in the first place, as there is no record of any declined payments. Therefore this is clearly an issue with thegamecollections systems and is most certainly not the fault of the customer.
The thegamecollection, rather than contacting the customer to resolve any issues, simply cancel the preorder. This results in pre orders which have been on their system for months, randomly being cancelled just days before the release date.
1) I do not expect the games I have pre-ordered on my account to be cancelled without any attempt whatsoever to resolve the issue with me the customer.
2) I pre-order games to ensure I receive them on the release date, unfortunately thegamecollection have no respect for their customers pre-orders and would rather cancel them outright than make any effort whatsoever to contact the customer to resolve a problem, even ones caused by their own systems.
3) thegamecollection provides no facility to update or change your payment details on existing pre-orders. So you can’t even change the payment method for outstanding pre-orders without having to cancel them and reorder, thereby losing your position in the queue.
I previously informed thegamecollection that I will not tolerate such poor customer service. I gave them a second chance and sent them an email, stating that in the future, I expect to be contacted before my pre-orders are cancelled, so that I may be given the opportunity to resolve the issue with them.
However, sadly, this simple request was ignored, as a result I am today without a game which I had pre ordered months in advance because of thegamescollections poor customer service and systems issues
AGAIN PLEASE DO YOURSELF A FAVOUR AND PURCHASE YOUR GAMES ELSEWHERE !
I would hate for any gamer / game collector to suffer as I have due to thegamecollections ineptitude. As a supplier, clearly thegamecollection has no respect for their customers and simply cannot be relied upon !
1 year ago
review by JayPerry
#price(1/5)