The Game Collection

4.6 / 5

The Game Collection

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4

Reviews

5

Social

5

Featured

5

Technical

Is thegamecollection.net legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 14059 reviews

Smart.Reviews

4.6

3 reviews

Sitejabber

5

1 reviews

Trustpilot

4.7

14055 reviews

Thegamecollection.net Review

TheGameCollectionnet - buy cheap video games and accessories for PlayStation 4 Xbox One Nintendo Switch PC gaming 3DS PS3 Xbox 360

Thegamecollection.net Customer Service Contacts

No contact details for this company.

Last update: Sun, Jun 5, 2022 10:20 PM

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Thegamecollection.net Reviews & Complaints (3)

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price 3 /5

PLEASE DO YOURSELF A FAVOUR AND PURCHASE YOUR GAMES ELSEWHERE !

Despite my payment card working perfectly when ordering from sites such as Amazon / DroidX / Funstock / PlayAsia / ShoptTo / 365Games etc, thegamecollection is randomly unable to take payments using my card details. I have spoken with my bank and they inform me that thegamecollecion didn’t even try to take the payment in the first place, as there is no record of any declined payments. Therefore this is clearly an issue with thegamecollections systems and is most certainly not the fault of the customer.

The thegamecollection, rather than contacting the customer to resolve any issues, simply cancel the preorder. This results in pre orders which have been on their system for months, randomly being cancelled just days before the release date.

1) I do not expect the games I have pre-ordered on my account to be cancelled without any attempt whatsoever to resolve the issue with me the customer.

2) I pre-order games to ensure I receive them on the release date, unfortunately thegamecollection have no respect for their customers pre-orders and would rather cancel them outright than make any effort whatsoever to contact the customer to resolve a problem, even ones caused by their own systems.

3) thegamecollection provides no facility to update or change your payment details on existing pre-orders. So you can’t even change the payment method for outstanding pre-orders without having to cancel them and reorder, thereby losing your position in the queue.

I previously informed thegamecollection that I will not tolerate such poor customer service. I gave them a second chance and sent them an email, stating that in the future, I expect to be contacted before my pre-orders are cancelled, so that I may be given the opportunity to resolve the issue with them.

However, sadly, this simple request was ignored, as a result I am today without a game which I had pre ordered months in advance because of thegamescollections poor customer service and systems issues

AGAIN PLEASE DO YOURSELF A FAVOUR AND PURCHASE YOUR GAMES ELSEWHERE !

I would hate for any gamer / game collector to suffer as I have due to thegamecollections ineptitude. As a supplier, clearly thegamecollection has no respect for their customers and simply cannot be relied upon !
1

1 year ago

review by JayPerry

#price(1/5)

They have a great selection of video game software at very competitive prices, are quick to dispatch and deliver and the website is very easy to use. They also have a loyalty points reward scheme which gives money off future purchases, making the prices even more competitive.
5

3 years ago

review by Keith Moat

#price(5/5)

We found that this business has an active Facebook page with 51106 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

Thegamecollection.net Review

TheGameCollectionnet - buy cheap video games and accessories for PlayStation 4 Xbox One Nintendo Switch PC gaming 3DS PS3 Xbox 360

Thegamecollection.net Customer Service Contacts

No contact details for this company.

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