IT Support London Business IT Support Services for London Companies

3.9 / 5

IT Support London Business IT Support Services for London Companies

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

4.1

Reviews

1.5

Social

5

Featured

5

Technical

Is totalityservices.co.uk legit?

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  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

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0

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0%

NON VALIDATED REVIEWS

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Trust score (5/5)

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Totalityservices.co.uk Review

IT Support London We are a leading IT Support company that provides fully managed IT services and help for London’s small and medium sized businesses

Totalityservices.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:48 AM

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Totalityservices.co.uk Reviews & Complaints (30)

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delivery

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quality

customer service 5 /5

on-time

I am very grateful for Alan's support. He was able to resolve two issues (machine's speed and files crashing) in no time. This had a great impact on our productivity.
5

1 year ago

review by Undefined V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

There once was a man called Taylan,
Who could fix anything we gave him,
A printer gone bad, an ill-tempered pinpad,
The hero to every IT maiden.
5

1 year ago

review by X. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Issue took 6 days to resolve, so perhaps service could be better, but thanks for resolving nonetheless.
1

1 year ago

review by N. M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Taylan called me within two minutes... That's service!
5

1 year ago

review by Steve Ward

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I managed to sort this out myself with the help of my manager.
2

1 year ago

review by Dionne Francisbrown

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Once we established there were a lot of problems with our set up Totality gave us a senior engineer, Fabian, who agreed an action list with me and was contactable. He sorted out each problem and overall we are happy with our experience. Thanks!
5

2 years ago

review by Claire Hobson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tiernan was fantastic - he went out of his way to help and spent a lot of time researching and dealing with Aodocs and Google. Can not thank him enough!
Thanks to him all the folders have been fully restored.
5

2 years ago

review by Kat Hickson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Today's support was exactly what was needed and started much more promptly than expected (within hours rather than days, which would have been understandable in these busy times) and completed promptly, too. This is especially helpful in these uncertain times when there are more people working from home
5

2 years ago

review by R. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Swati and Tom worked relentlessly over four days and four interventions to solve a tricky problem
5

2 years ago

review by Zbigniew Rurak

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Joe's customer service can only be rated as 5 star as he worked tirelessly to get this resolved for me. I was really impressed by his determination and dedication to getting this issue fixed for me.
5

2 years ago

review by C. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Thanks to the engineer for his help.
5

2 years ago

review by T. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Marcos was super helpful and resolved my problem in 1 minute!
5

2 years ago

review by Tiago Fedato

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was dealt with all right, however, it did take two days, partially because I wasn't available all the time, as I had to attend a number of meetings, that's not to blame the team, but that's why it's not 5 stars.
4

2 years ago

review by T. B.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

They took 4 days to reply
1

2 years ago

review by Florence Trower

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

This is the fourth consecutive day I have had to deal with totality - I'm constantly assured an issue has been resolved, any for another issue to arise as a result of previous solutions.None of my issues have been complex - it began with being set up on a new laptop which should be a routine operation for your engineers. My issues have always been dealt with slowly and with no urgency, leaving me unable to work properly.
1

2 years ago

review by Ellie Holloway

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The problem I had with my computer was dealt with very efficiently within 3 hours.
5

2 years ago

review by D. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Swati was prompt, measured, and systemic in her problem-solving. She explained everything to me clearly, and kept me apprised of what she was doing to fix the problem.
5

2 years ago

review by Zbigniew Rurak

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The IT engineer was really helpful and patient, my issue was solved in a couple of minutes.
5

2 years ago

review by Y. K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Not really able to fix my problems since months now.
1

2 years ago

review by Q. T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The representative was patient and took her time to explain the process. She installed and tested applications both on my mac and my I-Phone. She was extremely polite and helpful
5

2 years ago

review by H. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Totalityservices.co.uk Review

IT Support London We are a leading IT Support company that provides fully managed IT services and help for London’s small and medium sized businesses

Totalityservices.co.uk Customer Service Contacts

No contact details for this company.

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