underu.com

3.6 / 5

underu.com

underu.com
6 Reviews
3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

2.7

Reviews

3

Social

5

Featured

4.5

Technical

Is underu.com legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

6

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Based on 78 reviews

Smart.Reviews

3.6

6 reviews

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3.8

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Trustpilot

4.3

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Underu.com Review

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Last update: Wed, Mar 9, 2022 1:54 AM

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Underu.com Reviews & Complaints (6)

Ordered my item over a week ago and it did not get dispatched until 2 days ago, when my item should have already been here. Pboned customer service and I was told it would be delivered 1st class and I am still waiting on my item. Will never use this website again. Disgraceful service.
2

3 years ago

review by Taylor Anderson

I still have not recieved my items which I purchased 9 days ago
2

3 years ago

review by Sean Milbourne

I was very disappointed with Under U. They sent me the wrong item first time; I complained, and received a quick and helpful email saying the correct item would be sent first class and I should keep the wrong one as a gesture of goodwill. The replacement parcel arrived the next day. So far so good. But the parcel contained the same wrong item. When I complained again I was told I had in fact been sent the right item both times. This was definitely not true - which led me to conclude not only that Under U doesn't really understand the range it sells but also that its customer service approach - telling the customer they are wrong rather than bothering to investigate whether it has made a mistake itself - is completely inappropriate. (The two different replies also suggest very poor consistency among its customer service staff). I will certainly never use them again, and wouldn't recommend them to anyone else.
1

3 years ago

review by Dan Hawthorn

Item still on delivery 9 days after dispatch, going via surface mail not Air Mail as suggested on website.
1

3 years ago

review by Colin Smith

wrong item sent, 3 days without any contact, emails ignored, paypal case is opened, (never pay directly with your credit card to them)
1

4 years ago

review by Martin Szilagyi

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Underu.com Review

No description for this company.

Underu.com Customer Service Contacts

No contact details for this company.

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