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Ordered a cover which in a typical world order would take 2-3 weeks I was told. With business being super slow, they should be able to get that out in no time. Going on 4 weeks. No real progress when following up with them, just your typical "takes 2-3 weeks on custom orders". Horrible wait time.

I ordered a grand piano cover from Vanda King for about $200.
First they sent a vinyl cover instead of Mackintosh. I returned it.
Second was in wrong color and wrong dimensions. Returned that one as well.
Third one was relatively better in size but the slits were 4 inches off so I couldn't fold the lid. After two months of train of failures I didn't want to deal with them anymore and I paid a local tailor who knows what he's doing $100 and got it fixed.

In the last package they accidentally sent me a print out of the correspondence the sales dept. had with the factory about my complaints/requests; I think it was very unprofessional and rude.

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