Vanmates

My girlfriend and I rented a room with vanmates for more than 6 months. My stay with them was not pleasant because they do not do background, criminal record, etc. Anyone can rent the room and that's it. there is no security !. The first place I lived was at 336 58th avenue. I lived there for about 4 months, but by then there was a fire in the house and one of the agents of the vanmates contacted me to write a letter saying who smoked in the house, who was at home at that time and to say something against them because the agency knows that my girlfriend and I don't smoke. (Exaggerating and lying about the boys in the house seemed bad to me but I didn't want to be part of a "said payment of more than 30,000 Canadian dollars, which according to them" is what the repair would cost "which was only half of a broken wall and window. After what happened I decided to move to another place because my 3-month contract had already expired. But by then the vanmates agent arrives and tells me that he has a room in downtown at 1310 Richards street , apartment 206. The price was negotiable and good for me since I had my job really close. I stayed in that house for 4 months. Everything was relatively normal inside the apartment. But I had to leave at the end of September for an opportunity outside Vancouver, which I notified two days after the period given by 'VANMATES', they told me that if they gave me the deposit, then no, suddenly they said look for someone and we give you the deposit. which seems absurd, I have finished my contract with you and we are month by month, why should I do that? it's your job not mine. however, I decided to help as much as I could, but we couldn't get anyone. when leaving vancouver i decided to leave my 500 dl mattress and a 150 dl desk chair. to them, as compensation for the two-day delay. When I got to the other city, a week later I decided to send a message to see how my deposit was going. they told me they would give it back to me on October 15th due to lateness. Today is October 15 and they call me from the agency to inform me that they will not be able to refund my deposit due to their confusion. They regret what happened and nothing can be done. "But since they can't do anything" they spoke to me on whatsapp to follow up on things, they confirmed to me by whatsapp that IF THEY WERE GOING TO RETURN ME AND NOW NOT BECAUSE OF A CONFUSION FROM YOU ", unfortunately this is since I went scammed by Vanmates.