vansdirect.co.uk

4.7 / 5

vansdirect.co.uk

4.7 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.7 / 5

Trust Score

4.2

Reviews

5

Social

5

Featured

5

Technical

Is vansdirect.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 56 reviews

Smart.Reviews

4.7

30 reviews

Trustpilot

2.8

26 reviews

Vansdirect.co.uk Review

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Vansdirect.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 9:16 AM

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Vansdirect.co.uk Reviews & Complaints (30)

Bought a van from you last year great service, bought another this year and had chiller fitted , paid for in full , when am I going to get it ? Had no contact from yourselves and no log book . Van purchased in march
1

4 years ago

review by Mr Donald

after a friendly knowledgeable initial conversation with the salesman, I had all the stages signposted and am now the proud owner of my new van. cheers
5

4 years ago

review by Jim E.

Sales person was very honest and up front, spoke to other companies and each one had costs they didn't tell me about until the last minute, Van arrived on time, great service.
5

4 years ago

review by Deleted User

Very good service my only disappointment I called three times to get a price for my van to be ply lined and three times I was told someone will call me but no-one ever did
5

4 years ago

review by Deleted User

Vans Direct were the only supplier to find a Euro 6 Transit at short notice in the spec (or close to it) that I needed. Even my local Ford dealer didn't come up with anything close, and would have charged more for a less well specified vehicle. Quick, courteous and efficient - thank you. Mark P
5

4 years ago

review by Mr Mark

customer service is second to none, I had a query with my invoice and it was dealt with in less than 24 hours. I would happily recommend vans direct
5

4 years ago

review by Mrs Wendy

Great service and the van arrived within 5 days. Thanks !
5

4 years ago

review by Deleted User

Took deposit, couldn't supply vehicle as was ordered and specified, no one called me back, told me they wouldn't be refusing me the £500 holding deposit
1

4 years ago

review by Helen Foordjoseph

I’m a real person, my name is Dave. I needed a new van as my old van was on the drive with a blown turbo. I contacted vans direct and had a new van delivered in less than 10 days. The price was £7000 less than a local dealer. The guys and girls and the phones were fantastic .. lovely job thankyou.
5

4 years ago

review by Deleted User

Really pleased with Vansdirect,great service,very helpful and easy to deal with,special thanks to Ryan Mason and Elaine for all their help!!
5

4 years ago

review by Richard M.

Very nice people to deal with and the van came first thing in the morning; no waiting around!
5

4 years ago

review by Mrs Fionnuala

First spoke to mark at vansdirect in February and discussed options on buying a Ford Transit Custom, I decided to leave it a while and had no sales pressure or calls. I spoke to my local ford dealer about there scrapage scheme and they still couldn’t compete with vansdirect so purchased my van in October. Had absolutely no problems and van was delivered very quickly, absolutely Recommend?.
5

4 years ago

review by Deleted User

Excellent service from salesman to delivery driver
5

4 years ago

review by Mr Mark

I purchased an Iveco Daily here, the sale was conducted most professionally and efficiently. No fuss, was kept well informed and delivered to my warehouse on the date as promised. An excellent price as well, the van price included the side and deck panelling and a years tax. Most definitely be returning to Vansdirect again.
5

4 years ago

review by Mr Richard

The van came a little later than expected, the service team we great but my only concern was that the "add blue"light came on after 400 miles - we only top up our vans after 10 000 normally so this was delivered nearly empty. other than that a good service and we will be approaching for more vehicles. R ewing - director
4

4 years ago

review by Mr Robert

I’m really happy with vansdirect, they went about & beyond to make sure I was left completely happy with there service & this is the case, really happy with everything they done & they made sure to stay in touch just to check everything was done to my liking, Due to my level of happiness ive awarded them 5*
5

4 years ago

review by Mr Kenneth

I love my van I have called her poppy Thank you for all of your help she has a personal plate on love al
5

4 years ago

review by Mr Alan

Excellent service on the call line,i must say a special mention to a guy called Jamie who organised everything on the sale of the van to me for your company,this guy made the sale ,I had total confidence in Jamie and he was the reason my company purchased from vansdirect,being one of the biggest companys means nothing to me at all but front line staff like Jamie are worth their weight in gold.
5

4 years ago

review by Stuart Flowers

The delivery guy took 6 hours to get here so was 2 hours late didn’t think much of it till next morning noticed 2 flat tyres with screw in from the same ones used for ply lining Had to buy 1 new tyre and have 1 puncture repaired Can I get reimbursed for these
2

4 years ago

review by Mr Peter

When dealing with the salesman Daniel Kuck we really wanted a Citroen Dispatch with the Enterprise upgrade. Daniel said none in stock but the Peugeot Expert with the Professional upgrade was the same spec. We agreed to the sale even though it was more money, sadly the main extra we wanted [the reversing sensors] which are on our other vans i.e. Citroen Relay / Dispatch were not part of the upgrade on the Peugeot Expert. l have purchased other vans from you in the past and did contact you to complain but sadly no feedback so shall go elsewhere in future and tell others of my experience.
1

4 years ago

review by Paul I.

Vansdirect.co.uk Review

No description for this company.

Vansdirect.co.uk Customer Service Contacts

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