veaul.com

Amazing Wedding dress
The dress exceeded our expectations.The gown is beautiful and exactly as photograph. Very well made and good materials and fabrics. And my daughters absolute favorite part of the dress the unique cloak! She LOVES this about the gown and its something different. Please be sure and read if you are ordering from the US. Production time takes up to 15days. They make the dress when you order it. Then you wait on delivery after Production, so u should order at least a month in advance or more. I know it took another 2 weeks to get here after the initial 15 days of production time.They communicate mainly through email. It is a little scary because you don't hear anything a while after you confirm that you want the dress. It plays a little on the old nerves, but overall I would have to say worth the wait and nervousness. Hopefully they will continue to work on their communication. Then after about 2 weeks from the initial email that they got the order . And then after the initial email I received about them starting production on the dress. I finally started received information that the dress had been shipped through my email. Never did any of this show on my account on their website. And then I stayed up with the dress through the USPS website after it was issued a tracking number. We are very pleased and would order again. Actually my sister also is ordering from this site as well. Overall good experience and beautiful product! Very happy my baby girl is happy!! Thank you guys!!
Submitted on August 3, 2022

Do not. I repeat, do not shop with veaul.
Worst shopping experience ever
They have many other bad reviews online and on their social media comments but unfortunately I did not check beforehand.

First of all, on the page of their dresses they make it enticing but stating it will only take 2-3 days to deliver. They hide the fact that it takes 11-14 days to make and process on another page of the website. They fail to mention this on the actual dress pages.


Their customer service is absolutely AWFUL. When I emailed them countless times to ask about the status of the order I received no reply. no replies on social media. Other reviews have stated that their phone number doesn’t work. But suddenly they knew how to communicate when they asked whether I wanted them to ship the finished product. They texted me and when I did not respond they emailed with a screenshot of the text. When i responded with NO and that I want a refund, they ignored it and shipped it anyway.


When the dress finally arrived way after prom, it didnt look anything like the picture at ALL. The dress was horrid. This website is a SCAM. DO NOT BUY ANY DRESSES HERE.

Luckily I was able to claim cashback with my bank.
Also I have requested a couple of times to unsubscribe from their emails but I still get their emails :/ awful company.

We found that this business has an active Facebook page with 28519 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.