virginwines.co.uk

3.8 / 5

virginwines.co.uk

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

2.9

Reviews

3.5

Social

5

Featured

5

Technical

Is virginwines.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

8

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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GreatDrams greatdrams.com
5 5

Trust score (5/5)

NEW LIMITED EDITION WHISKY RELEASEs just added to the shop shop our whisky It all starts with the cask- and we take very great care selecting only those with unique promise from distilleries with singular character distilleries we know well We then nurture each cask into maturity bottle it and make these special and limited Read more Home

Gourmets gourmets.net
5 5

Trust score (5/5)

Grupo Gourmets Club de Vinos Gourmets Revista Gourmets Saln de Gourmets Gua de Vinos Gourmets Vinos Tinto Blanco Rosado Espumoso Alacena

Wines Vines Analytics winesvinesanalytics.com
5 5

Trust score (5/5)

wine industry wine business marketing grapes editorial writers events winery online directory wineries grower

thebacklabel.com thebacklabel.com
5 5

Trust score (5/5)

San Sebastian Winery sansebastianwinery.com
5 5

Trust score (5/5)

San Sebastian Winery offers complimentary tours and wine tasting seven days a week Discover the art of winemaking via audiovisual presentation a guided tour and wine tasting Purchase your favorite award winning San Sebastian wine and gourmet food items in large retail area and gift shop with a Wine Jazz and Blues bar located on the rooftop Ample free Parking Open Monday - Saturday 10 am - 6pm and Sunday - 11 am - 6pm

Ponte Winery pontewinery.com
5 5

Trust score (5/5)

Best service of all Temecula wineries in Southern California Wine Country Enjoy a relaxing Temecula wine tasting experience weekdays or opt for a lively and happening atmosphere on the weekends

Fermentation - The Daily Wine Blog fermentationwineblog.com
5 5

Trust score (5/5)

A wine insider039s view of that place where culture politics wine and I mingle

Wine Turtle wineturtle.com
5 5

Trust score (5/5)

Want to learn about wine Follow our Wine 101 and learn about basic wine descriptors the Big 6 Grape varieties and food and wine pairings

The Gin To My Tonic thegintomytonic.com
5 5

Trust score (5/5)

The Gin To My Tonic are creators of award-winning gin festivals unique gin experiences Plus you039ll discover some truly amazing gins on our online store

verema.com verema.com
5 5

Trust score (5/5)

Based on 20090 reviews

Smart.Reviews

3.8

8 reviews

Trustpilot

4.5

20082 reviews

Virginwines.co.uk Review

Virgin Wines discover the best wines worldwide and delivers your wine for home delivery in UK Buy wine online at great deals - with a money back guarantee we take very seriously

Virginwines.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 9:14 AM

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Virginwines.co.uk Reviews & Complaints (8)

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delivery 1 /5

price 1 /5

refund 1.5 /5

They sent me wine, that made me happy. The wine was very, very good. When it wasn't they sent me a replacement wine. When I review a wine, they send me another wine. They are very good and have excellent advisors. My wife does not like me liking them.
5

1 year ago

review by Lewis hughes

Diabolical company! Their discount codes are almost impossible to use. When you do place an order they get it wrong. Delivery doesn't happen when it is meant to. When trying to rectify the said 'wrong order' they try and persuade you to keep the cheaper bottle of wine they sent by 'mistake' rather than receive your more expensive expected delivery. They don't offer any compensation for having to waste 3 days waiting for wine to turn up and then getting the order wrong. My advice is steer well clear and use Laithwaites instead.
1

1 year ago

review by Lynn

#delivery(1/5)

Its a scam do not give them your card details I received a voucher for £50 off a case of wine when purchasing a laptop. I thought I would give it a try in the run up for Christmas. The voucher was called "discovery club" I did not want to be tied into a repeat service so was very wary and cautious on the payment screens to avoid such a scheme. No where during payment did it state I was signing up to further purchases nor authorising further payments. The payments screen asked for card details for a one off purchase, which I provided as I was purchasing one case of wine. (I have screenshot evidence of this) The wine was delivered in good time however it was mediocre at best. I felt the discounted value of the wine was right, but it was definitely not worth the full price requested. I thought this was the end of the transaction. However three days ago they took from my account £115 and delivered another case. I did not request this transaction and complained online as I definitely would not pay full price for substandard wine. I was told it was my fault as I had signed up for future deliveries and should have read an email the sent me. They reluctantly agreed to collect the wine and issue a refund which could take up to two weeks. I asked for an immediate refund as I did not authorise the purchase or payment, they told me by using the initial voucher I had authorised future payments. I HAVE SCREENSHOT EVIDENCE OF THE PAYMENT PROCESS WHICH SHOWS YOU ARE MAKING A ONE OFF PURCHASE AND ARE NOT AUTHORISING ANY FUTURE PAYMENTS. Legislation for recurring card payments is: "When you set up a CPA, you enter into a contract with the retailer. The retailer must make this clear to you and you must explicitly agree to it. A retailer cannot assume you agree through the use of opt-out provisions or by a default pre-ticked box.For example, if you are offered a free trial after which payments will be taken, you should be clearly asked to agree to these future payments before money is taken. If this has not happened the contract could be considered unenforceable and you could be entitled to a refund.The retailer must make clear the following details about the CPA: The main features of the goods, services or digital content The total price (or how this will be calculated) All delivery charges or any other costs (or state that they are payable) The monthly, or billing period, costs of open-ended contracts or subscriptions Whether the contract is of a fixed duration or, if it is to be extended automatically, the conditions under which it can be terminated The minimum duration under the contract. Once you have agreed to the CPA, the retailer should send you details of the contract and the future payments that it will take from your card account.When you are setting up a CPA it is important to make sure you are provided with details of how much the payments are and when they will be taken." To top off the whole affair the wine was just collected by parcel for and the said "we have no idea where its going as it has not got a parcel force label". So I can only imagine how difficult it will be getting a refund from here I very rarely complain about anything but have reported this fraudulent activity to both the police and trading standards however in the meantime should you receive a money off voucher DO NOT USE IT, as they will take your card details and keep taking money out of you account against your knowledge and against your will. At best its accidental fraud at worst its a well conceived scam!!!
1

1 year ago

review by Jonathan Key

#delivery(1/5) #price(1/5) #refund(1/5)

Virgin substituted a crappy white wine for my red wine order and had the NERVE to say they took extra special time to make sure that they substituted an equal wine ... Last I checked white isn't even close to red --- especially at the prices of the wines I ordered. Never again !
1

1 year ago

review by sandra young

#price(1/5)

I received a voucher from virgin wines… I received a voucher from virgin wines for a discounted case of wine. When I ordered it I realised that I hadn't been given the discount so I cancelled the order. The order still arrived and I was charged for it even though I was told in a email that it was cancelled and I wouldn't be charged. I contacted virgin wines and they sent the courier back and I was refunded 5 days later. I told them not to send any further deliveries. What did they do? They sent me another box which I told them not to. That was also sent back but this time I still have not received my refund. It was 6 weeks ago where is my refund. They comfirmed that they received the item I returned and would refund me. This did not happen and they are now ignoring my emails. I have now given them 24 hours to give me my full refund or I will be contacting trading standards. I would strongly advise that you do not purchase anything from virgin wines
1

1 year ago

review by Iain men Taylor

#refund(1/5)

The first 12 bottles I had were no better than I can get from my local supermarket for half the price. But as this was an introductory 12 I tried another selection - 3 of these subsequent 12 were corked, the rest bland at best. No problem I thought, they say on the website if you don’t enjoy a bottle they’ll give you “your money back”. So they credited me with £4 towards another bottle! Not exactly, “money back” more a complete con. £160 I spent and, when I went to close my account, they even held onto this “refund” of £4. Average wines and their “moneyback” policy is a con.
1

1 year ago

review by Rich D

#price(1/5) #refund(1/5)

11 instead of 12 did not tell me got a refund
2

2 years ago

review by Deleted User

#refund(3/5)

We found that this business has an active Facebook page with 34669 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.
4

by Smart.Reviews

Virginwines.co.uk Review

Virgin Wines discover the best wines worldwide and delivers your wine for home delivery in UK Buy wine online at great deals - with a money back guarantee we take very seriously

Virginwines.co.uk Customer Service Contacts

No contact details for this company.

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