Walk the Trail

3.5 / 5

Walk the Trail

3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

3.9

Reviews

1.5

Social

4

Featured

4.5

Technical

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  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

19

reviews

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0

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0%

NON VALIDATED REVIEWS

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Trust score (4.9/5)

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Outside outside.co.uk
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Trust score (4.9/5)

Rock climbing mountaineering walking and trekking running and travel - weve got clothing and equipment for everything you want to do Outside Order online for Free UK delivery or visit our Peak District store in Hathersage

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Trust score (4.9/5)

Official Rab clothing and equipment Hard wearing designs including hand-filled down sleeping bags expedition wear and jackets created using the latest insulation technologies High-performance technical gear to awaken the climber in everyone and equip them for the ascent WeAreRab - The Mountain People

Based on 19 reviews

Smart.Reviews

3.5

19 reviews

Walkthetrail.co.uk Review

Specialists in self guided walking holidays throughout the UK Routes include South West Coast Path Pembrokeshire Hadrians Wall and the Coast to Coast

Walkthetrail.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:48 AM

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Walkthetrail.co.uk Reviews & Complaints (19)

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delivery

price

quality 5 /5

customer service 4 /5

on-time

Overall the holiday went well, Goodwick overnight stay proved a disappointment, as breakfast was not scheduled until 9am, very late for most walkers, particularly as the day's walk was 16 miles.. We explained our position and were told that we could have a un cooked breakfast at 8 am, we left at 8.15 am, no staff had appeared anywhere in the hotel. At our own added expense we went to Tesco and purchased a picnic breakfast
2

3 years ago

review by Roger Mcleod

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My contact Linda was a treat to work with and owner Mike fixed an on-the-walk issue immediately and thoroughly.
4

3 years ago

review by Scott Harradine

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We have used Walk the Trail for three years now on the South West Coast Path and everything always goes without a hitch and the quality of the accommodation they book is generally very good to excellent. Cannot fault their service.
5

3 years ago

review by Richard John

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent friendly service from the first phone enquiry through to the holiday itself and accommodating a few changes we requested such as our own accommodation on one night and finishing a day later than on their itinerary.
5

3 years ago

review by Sue Cackett

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The service provided by Walk the Trail was 100 % perfect!
A very kind and helpful contact, great supporting material and best places to stay! Absolutely recommondably! There was really nothing we have to comment!
5

3 years ago

review by B. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Happy with customer service except that I was asked to pay the deposit back in 2017 as “accommodation needed to be booked” however, it then appeared that accommodation bookings weren’t actually made until Jan/Feb 2018.
4

3 years ago

review by Andrea Hughes

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We have now used this company for four years and everything works perfectly - What more can you say. The accommodation chosen is great. It makes for a completely stress free holiday booking experience for what would be a nightmare to do yourself. And when there was no accommodation available where we ended our walk they arranged a taxi (included in cost) to take us to suitable accommodation.
5

3 years ago

review by Richard John

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This was my third walking tour through them, and I plan more in the future.
5

3 years ago

review by D. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Linda, Mike and their team worked out a perfect itinerary for our SWCP walk next June extremely fast, our main problem (parking the car at the destination, getting to the starting place) was solved quickly - we are looking forward to walking the way ...
5

3 years ago

review by N. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had a question about taxis one evening. Having placed a call, Mike was very quick to respond and resolve.
5

3 years ago

review by Kevin Harris

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have already recommended to 3 seperate folk at work for their efficient and personal service
5

3 years ago

review by Andrew Dennis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Follow up was initially a little slow but once we got past this everything was excellent.
5

3 years ago

review by Robin Lowe

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I found it difficult having to orgainise something I knew nothing about, through email., so their was some difficulty with intereptation, which meant an awful lot of emails going back and forward ....... during all this I found Linda and Mike to be very helpful, patient and professional, also with a lovely sense of humour.
5

3 years ago

review by Colleen Grierson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Really customized and friendly; perfectly arranged walking four weeks on the swcp trail
5

3 years ago

review by Tm L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Linda and Mike have been excellent in patiently finding the right mileages, accommodation and restaurants to make our next walk a great one, we hope! Also, Luggage Transfe always works perfectly
5

3 years ago

review by L. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This past June was the second time I used Walk the Trail for hikes along the Southwest Coastal path. They are responsive with questions via email, even during my walk I had issue. They answered right away. I would use them again as I continue my hike along the path. Coming from USA they take care of everything helps with all the logistics.
5

3 years ago

review by Jason Mcgrath

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is the fifth year we have used them. Always keep us fully informed of bookings and consult well if any variations needed. Has always made holiday completely stress free.
5

3 years ago

review by Richard Gale

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I booked at last minute to walk on my own and sought advice about what was feasible in the time I could allocate- I was walking at a busy period coinciding with a local music festival but still was found good friendly accommodation and the luggage pick up worked a treat. I had a great time and encountered an interesting bunch of people en route or staying at same place but also enjoying the peace and beauty of the walks on my own. I would definitely recommend them and use them again.
5

3 years ago

review by Angela Roberts

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 703 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Walkthetrail.co.uk Review

Specialists in self guided walking holidays throughout the UK Routes include South West Coast Path Pembrokeshire Hadrians Wall and the Coast to Coast

Walkthetrail.co.uk Customer Service Contacts

No contact details for this company.

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