zoom2u.com.au

4.7 / 5

zoom2u.com.au

4.7 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.7 / 5

Trust Score

4.8

Reviews

5

Social

5

Featured

4

Technical

Is zoom2u.com.au legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • Facebook account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • This website has existed for less than 3 years
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Wire Transfer Fee

Based on 39 reviews

Smart.Reviews

4.7

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Trustpilot

3.8

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Zoom2u.com.au Review

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Zoom2u.com.au Customer Service Contacts

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Last update: Wed, Mar 9, 2022 2:08 AM

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Zoom2u.com.au Reviews & Complaints (30)

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delivery 4.8 /5

price 5 /5

quality

customer service 4.6 /5

on-time

I had a parcel recently after the long weekend get diverted to Zoom2u instead of SHL doing final delivery

but actually had a good experience with these guys, I thought for sure I would have to wait to the following day but the driver showed up the same day DHL handed it over to them and arrived around 11am, he also rang my mobile to let him in my building as the buzzers were broken

I can't get most couriers and auspost to ring the buzzers let alone call me so I was pretty impressed, won't be scared if I ever get a parcel through these guys again
5

3 years ago

review by Chris F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

have been with the same courier service for my agency for years. However they recently changed hands and their service has gone down hill so i have been looking for a new courier service. I tried Zoom2U for the first time this week - and it will be the last. Basically I needed to get 3 packages picked up from one place and delivered to my office which was around a 10km distance. They picked it up ok...but then were unable to deliver it until around 36 hours later - and only after many calls demanding for my package! The worse part is i needed this package to take on a flight at 4pm that first day - which they knew - and didn't care. I even begged them to tell me where the courier was and I would drive to him myself and pick them up! Bottom line - never again.
1

3 years ago

review by Amanda Z.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Located in Brisbane - parcel was sitting at a depot in SA for a customer who was visiting from Melbourne - booked & paid online - delivered in 3 hours - love it & happy customer
5

3 years ago

review by Nicky Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Got my emergency passport from Sydney to Brisbane in 7hours. Excellent.
Would definitely use this service again.
Highly recommend, polite, professional service and kept in touch with me to advise of package where abouts
5

3 years ago

review by Paulae H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My go to courier service from now! Great reliable service, easy to use online booking system, absolute reliability!!! Highly recommended! And direct communication with the driver! Bravo!!!!! A winning service
5

3 years ago

review by Carolyn H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Last minute passport drama - a huge relief to track passport from Sydney to Melbourne and see it delivered when they said it would be - thanks to all concerned - stress free!
5

3 years ago

review by Brenda T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Needed a parcel couriered across Sydney within a few hours. I’ve not needed a courier before. Quick to set up the account, intuitive. Service was fast, good communication, worked really well. Good price. Very happy.
5

3 years ago

review by Adame H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Okay i'll keep this simple for everyone who's looking for another great review from a happy customer:
- Great pricing (extremely competitive)
- Their staff is is very customer service focused
That's it, the two points above already wins first place from other courier service providers.
5

3 years ago

review by Jay W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

From the time I placed the order to tracking it through the lchat and even the courier delivering the urgent package on Friday night instead of the designated Saturday morning.
5

3 years ago

review by Graham W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I used this company for a work courier. Very reliable and speedy service. I booked an urgent three hour service and it was delivered in time to meet the deadline.
5

3 years ago

review by Jess B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Zoom2u.com.au Review

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Zoom2u.com.au Customer Service Contacts

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