asaptickets.co.uk

4.1 / 5

asaptickets.co.uk

4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

4.2

Reviews

4

Social

3

Featured

5

Technical

Is asaptickets.co.uk legit?

  • Several trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

19

reviews

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0

AI declined reviews

0%

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Based on 529 reviews

Smart.Reviews

4.1

19 reviews

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4

3 reviews

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Asaptickets.co.uk Review

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Last update: Thu, Nov 11, 2021 5:01 AM

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Asaptickets.co.uk Reviews & Complaints (19)

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delivery

price 4.4 /5

quality

customer service

on-time

I travel a lot and have dealt with several agents at ASAP Tickets and none of them have disappointed me. Usually, the price I get is below the ones offered by the airlines and still... this is not the main reason why I'm choosing ASAP. I love them for the personalised approach and the ability to take the stress out of my routine travels.
5

1 year ago

review by Sara

Do NOT trust this company. They are the biggest dissapointment. My flight got cancelled and the airline refunded the money. The problem is they refunded the money to ASAPTickets’ account in APRIL. It has been 5 months and no one replies my calls/emails and I don’t think I will ever get my money from the company. Total scam! After posting reviews online, the company reached out saying that they CANNOT refund the ticket since it was non-refundable. The funny thing is, the airline had already refunded my ticket money back to ASAPTicket bank account and I was confirmed through an email. The fact that they hold on to my money, and tell me that I cannot get it back after 5 months of stalling is nothing but a money-centric and a greedy culture that the company base its values on. Do not trust your money with this company, as they will never care at the end....
1

1 year ago

review by V. J.

Very impressed with my first booking and a great price, I was a bit sceptical at first but Amber the travel agent was so helpful reassuring me and got me the flights that suited my timetable and dates, she was very professional and not at all pushy. It was so easy to make the payment and I had my E-tickets from American Airlines the next day. You can also check your trip on line. Highly recommend the agent Amber Sanders and I will be booking through ASAP again.
4

1 year ago

review by Sammy Pearce

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Thank you for arranging my travel for more than three years now. Brandon is my travel agent and he is dependable and knows how to find the right flight options for me.
5

1 year ago

review by Beth W

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fred Davis our contact at ASAP is amazing, at all times he is patient and professional searching out the best possible deals. I would highly recommend him and ASAP
5

1 year ago

review by Muriel Willmott

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great help across the board and the inclusive in the ticket price - hotel stay for 3 nights was a mega bonus as it is 5 mins from where my event is being held. I have used asap twice this year and will be using them again. Thank you Marge.
5

1 year ago

review by Morgana Eccleston

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was a little wary at first, but excellent service from Rosie who was extremely patient, not pushy at all, and delivered a quick and cost effective service. Would certainly recommend them to anyone.
5

1 year ago

review by Kerren Rodgers

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Rockford quickly solved our problem with flight tickets to London. I will contact him and ASAP Tickets after this crisis is over.
5

1 year ago

review by Dominic

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

ASAP are advertising flights to Ghana for £195, closing date for tickets is 12th december 2018. No where on the web page did it mention these flights are only available in 2019.
I found this totally misleading and dishonest of this web site to advertise in a way which stated flights could be gotten for this price for Dec 2018.

They say they are a member of ABTA yet when I searched on ABTA no search resutls for this company could be found. I suspect they are a bogus company running scams. Beware!!
3

1 year ago

review by Naomi

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I bought a return from ASAP in London 16 march to 21st April and alsoITN flight protection which covers refund if flight is cancelled. I had no contact from them via email or text when 21st may my virgin flight was cancelled fro Boston to London. I phoned them- they do not answer the phone now I may have been blocked. They said they would call me back and promised to get me a return flight. They didn't,t call back and I was stuck and confused. I need to get back to uk and they will not give me a return . I have emailed them many times and they just say to contact my ASAP agent. Sometimes my agent is on holiday, or at home on his mobile and I can hear the children in the background. ok it is a virus and I appreciate we work from home but he is not find ing me a flight and he says he needs to talk to his supervisor. I also contact the London office but unless it is because it is a weekend no calls from my Skype are being answered. They were before but I maybe blocked by them now . I just like my return as there are still flights to London form Boston and it is in their policy to get me home.
Also at the very beginning the agent didn't,t even mention about getting an esta visa which I had to apply for at the airport at 5.30 a.m I arrived at 3.30 a.m . I also sent the agent an email asking about visa ..he spoke very fast on the phone and his op up was for a tip which stressed me as I could not see some of the applications on the page concerning my passport information (poss the visa info also as I remember seeing something to the left of the passport which I wanted to go back to to check on but the form completed itself and wasn't,t checked by the agent .
3

1 year ago

review by mark lawn

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Cost of flights which are 7 months away was £920 BT travel a company used for clearing payments for which we were charged 2% (£18.40) fee without being asked or advised by Asap. Our travel advisor said would get removed but they tried to take payments twice after discussing again including fee. I cancelled flights because Halifax stopped payment as it looked suspect, so was able to stop and have the £18.40 removed.
The flight deal and price was good couldn't get match elsewhere inc. seats meals n baggage.
All I would say is this is an American company this office is in Latvia despite UK 0203 number and 0800 free number , so remember they will charge without saying fees for credit card, which is not ASAP Tickets themselves but the money clearing agent that charges your account. Spent a lot of time on phone to get this settled and wasn't the best of experiences hence 2 stars.A form is sent to you by email to input your card detail which is then passed to agent to debit, so you have no control over what they may charge,
3

1 year ago

review by Dan Allan

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Our agent Freya was unbelievably helpful, she went out of her way to sort out our flights and extra needs.
We'll definitely recommend and be using them again for our travels
5

1 year ago

review by Fun couple

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I keep going back to ASAPtickets UK for my travel needs because the service I receive is professional and I get great flights at low prices. I have worked with 2 of ASAP agents (Brandon & Laureen) and both are very good!
5

1 year ago

review by Peter G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have worked with Brandon for over 2 years and have never been disappointed. He knows my travel preferences and is able to meet my expectations. Usually he provides several flight options to choose from and the prices are cheaper than anywhere else. I have already recommended Brandon and ASAP Tickets travel agency to few of my friends.
5

1 year ago

review by Beth Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought a ticket from ASAP Tickets UK as the price was more than 30 pounds cheaper than I could find anywhere online. Agent was very polite and accommodating.
5

1 year ago

review by Carol P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Years ago when I first contacted ASAPTickets, I thought the prices almost seemed too good to be true. Still... I booked the tickets. Now I can call myself a loyal customer as I've used ASAP for more than 10 times and will continue to utilize this service and recommend it also to others.
5

1 year ago

review by Dusty P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been using ASAP Tickets for all my international trips for almost 4 years and have never been disappointed. Once I even had a complimentary hotel stay for 2 nights, it was a pleasant surprise. Keep up the good work ASAP Tickets! God bless.
5

1 year ago

review by Maximillian S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Rockford solved our problem with the original trip to UK. We will absolutely continue using his and ASAP Tickets services after this crisis is over. Can't wait to travel again!
5

1 year ago

review by Dominic N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Asaptickets.co.uk Review

No description for this company.

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