Audiobooks

3.2 / 5

Audiobooks

audiobooks.com
19 Reviews
3.2 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.2 / 5

Trust Score

2.6

Reviews

1

Social

5

Featured

5

Technical

Is audiobooks.com legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

19

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0

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0%

NON VALIDATED REVIEWS

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Trust score (4.5/5)

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Trust score (3.9/5)

Professional Kindle ePUB and eBook formatting and conversion experts Award-winning designs coupled with affordable pricing In business since 2008

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Trust score (3.7/5)
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Trust score (3.3/5)

Free Kindle Books Nook Books Apple Books and Kobo Books Hand-Selected Daily Pick your favorite genre and start reading free kindle books

Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites

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Audiobooks.com Review

Signup for a Free Trial and get 3 Audiobooks Free 2 books a month after Members get free access to 10000 audiobooks and 12 million podcasts

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Last update: Tue, May 10, 2022 3:13 AM

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Audiobooks.com Reviews & Complaints (19)

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delivery

price 3 /5

quality

customer service 3 /5

on-time

When you agree to sign up for the free trial, they immediately try to charge (NOT JUST PLACE A HOLD) for $14.99 on your debit/credit card, even though that legally means they cannot charge until the free trial period ends. It seems users have been complaining about this for years. How both blatantly unethical and illegal. If I had more time, I'd sue them. As it stands though, this is why I have my cards set to manually add new merchants over a certain $ transaction amount...
1

3 years ago

review by Mike A.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I travel a lot and listen to Audiobooks in my car. I love the convenience and would hate to take a trip without an Audiobook. I've read the entire Outlander series, which I never would have discovered without this program. There are some technical glitches, such as my book stopping unexpectedly and requiring me to delete and re-download in order to continue listening. However, this problem has not occurred for awhile and may have been worked out by now. Overall, I am happy with Audiobooks.
4

3 years ago

review by Melinda F.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Charged $44.85 for a FREE trial!!!!! I signed up for the free trial believing that I wouldn't get charged until 12/25 and I was not only charged IMMEDIATELY but I was charged THREE TIMES and their customer service has failed to get back to me on the issue
1

3 years ago

review by Alyssa G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

They aren't AUDIBLE! Tried their trial, the first book the volume wad do low i had to listen with earpods, when i attempted to cancel ( yes, attrmpted) i could not cancel on their web page because there is no option to confirm cancelling. Hmmmm, little shadey, after sever emails, screen shots of the problem snd a slow chat service i hope i am cancelled. Learned my lesson.
2

3 years ago

review by Rosemary R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My husband and I listen to audiobooks when we travel. We take several road trips a year and listen to our favorite authors as we travel. We like being able to preview the books and listen to the readers before we purchase. It is so easy to find a book or author when looking on audiobooks. We share ear buds and listen to books while flying. we happen to both like the same books. It is fun to talk about them and ask each other questions about parts we might not understand or opinions on the content. We love audiobooks. Audio fan.
5

3 years ago

review by Vicki K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Audiobooks is without question the best available bookstore online. You can download to your iPod and listen to books while you carry out your daily routine. The selection is extensive and the staff is always very responsive, very courteous, and very professional. I simply cannot give a higher recommendation to any bookstore, online within the cities.
5

3 years ago

review by Michael M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I thought it would be nice to have a couple of audio books to listen to! But since I signed up....I have been debited again and again! I can't cancel my account and have sent several messages but no answer. My first book was supposed to be $5 but was charged $13! That was just the beginning. Bad Bad Bad scam company. As I said, every time I try and cancel on the site it tells me I can't!? What the ****
2

3 years ago

review by Justine B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Like others: the free trial results in an instant charge to your card. I, however, went through Paypal and will contest the fee once it's logged in Paypal activity. I was looking to buy the next installment of The Walking Dead (Search and Destroy), and as it wasn't available on Audible, found a listing on audiobooks.com via Google. Options on the store page were to listen to it in full or download it during the 'free' 30-day trial. I opted to register, and understanding many online business free trials do require payment information but won't charge until the trial is over, went ahead and completed the form. Then went back to TWD listing I had open, signed in, which then returns me to the homepage. I do a search for TWD; Search and Destroy. No results. I do a search for TWD, results! I scroll through the available books looking for 'TWD; Search and Destroy' and find it isn't listed. The heck? Okay, maybe the website isn't updated but the app may be. I search for the book using he app: it's still not listed. Great. Outdated Google reference. Why isn't this book flagged as being unavailable or options not being greyed out? The only reason I opted to register was for this one book. I'll be contesting the payment with Paypal. 3-stars; great for people to use, but methods and information are lacking.
1

3 years ago

review by Gareth M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I've been using it audiobooks for about a year now. I miss the unlimited books (2/month is just not enough) but it's still probably the best price per book at the moment. However if I find a site that's cheaper I would probably switch to them (maybe if Audiobooks had a chance to get more free credits).
1

3 years ago

review by Michael M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Absolutely LOVE this app. Whether while I'm at work or in the car I can't imagine not listening to my Audiobooks daily. I wasn't sure if I would enjoy listening to books but honestly I wonder what took me so long to discover Audiobooks.
5

3 years ago

review by Meredith R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is a good option to Audible. I like the phone interface better than Audible. It's easier to use, however, I don't like that my book sometimes keeps playing if I answer my phone or that books can't be on a cloud where I can use them on both iPad and iPhone the way Audible does. Audiobooks has good holiday specials and they sometimes have promotional free books.
4

3 years ago

review by Lauren C.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

My app on my phone never worked and no matter how many times I called in, they told me the same steps. I got charged for the membership that was suppose to be canceled after the free- trial due to the app was not working and was told it was my fault. However when I called customer service again and spoke to a gal she was the rudest person! She was snarky and flat out rude, it's not my fault that the app was not working and instead of working with me she blamed me. Really! I will go back to reading books the old fashion way at least when I purchase a book I don't have a rude customer services rep telling me it's my fault and then say " I canceled your memebership like 5 minutes ago if you would just look" nobody needs that and I will warn everyone on social media about your company.
1

3 years ago

review by Jen G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I cancelled my subscription the day after starting due to not having the author that had been linked to them in a search. I have been charged for two months now, customer service is not doing anything correct this.
2

3 years ago

review by Kelly K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was given audiobooks.com as a gift. I wouldn't recommend audiobooks for the following reasons. First, a computer option is not available. Second, there are a limited number of books (many of my first choices were not available). Third, the app works poorly with my books returning to the beginning chapter every time I pause or stop them mid-chapter.
1

3 years ago

review by Nancy A.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I signed up with audio books to listen while working, it said it was $16.99 per month. Never said you'll be charged for each additional book, so I grabbed a bunch of books and they ended up taking $160 out of my bank account! I only read 3 books so I asked for a refund of $137, and now they are ignoring me. And before the ignored me they said all they would refund is 3 books, they billed me for way more then 3 books. They don't care! They just want people's money! Don't use this audiobooks!
2

3 years ago

review by Codi L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Audiobooks.com uses misleading and deceptive conduct, which in Australia, at least, is illegal. It offers you a free 30 days trial, then immediately charges your credit card. Despite saying you will not be charged for 30 days. This is all in writing, so I'll be telling my credit card company to reverse the charge.
1

3 years ago

review by Bill S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Like so many others, they charged my card immediately upon my signing up, even though they say you have 30 days to decide whether you want to keep it. And IF you keep it at that point, they will charge you. NOT TRUE. They lie, lie, lie. And their customer service is horrific. They are like robots with their little scripts in their heads, and they'll just keep repeating the same thing over and over again. This company is disgusting and shameless. We should all report them to every agency that has anything to do with them. There are so many complaints about them online already that they are probably about to be hit with a class action lawsuit. And if not, they certainly should be! They have cost me money in overdraft fees because they charged me when I needed that money for another payment. They have also caused me problems with that company, because my contract says I cannot miss a payment, so they will now cancel my contract because of these lowlifes who couldn't care less! Customer service didn't even apologize for this mess. They're brainwashed and don't know how to use their brains, just their little scripts!
1

3 years ago

review by Valentina H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Not all books are audibles, and the trial offer was not really clear. I also got a notification from PayPal saying that "$14,95 USD" were charged by Audibles. ...why are you charging money during a free trial period?? Avoid.
1

3 years ago

review by Dario P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites

Audiobooks.com Review

Signup for a Free Trial and get 3 Audiobooks Free 2 books a month after Members get free access to 10000 audiobooks and 12 million podcasts

Audiobooks.com Customer Service Contacts

No contact details for this company.

Share the company's rating

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