beermerchants.com

4.5 / 5

beermerchants.com

4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.1

Reviews

5

Social

5

Featured

4.5

Technical

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  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

29

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 73 reviews

Smart.Reviews

4.5

29 reviews

Mamma

5

1 reviews

Trustpilot

3

43 reviews

Beermerchants.com Review

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Last update: Wed, Mar 9, 2022 9:16 AM

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Beermerchants.com Reviews & Complaints (29)

Hi, I emailed the following feedback to your info@ email on 1st May and received no response: The beers taste great but seem very flat. Even the lager is completely flat in the glass after about one minute. I have tried each of the beers ordered now. Have you had any similar reports from other customers?
1

3 years ago

review by Will Danckwerts

Excellent service, ordered 12 beers for delivery to my son for his birthday in lockdown and all went very smoothly. I then placed an order for my husbands birthday and again excellent service. Stocked the difficult to find beers and I will use them again. Well packaged items a quick delivery in these challenging times!
5

3 years ago

review by Janet Stone

Ordered a variety of beers (cans and bottles) during lockdown over a bank holiday weekend and still arrived by the Tuesday. Was very well packaged and beers were great, will definitely be shopping here again!
5

3 years ago

review by Deleted User

Quality German beers and a new sampler ...well packaged, swift delivery with a smile and enjoyed with an even bigger one ...will be returning ????
5

3 years ago

review by Gary Stitt

Sent one of your boxes as a birthday present to our son. He uses you (and asked for some at Christmas). Was very impressed :) on both occasions. Beer and the delivery was perfect. Love the inclusion of a free glass...he is building quite a collection! Will definitely use you again. Thanks :)
5

3 years ago

review by B. Williams

Loved the red fruit Delirium- very potent so no more than 2-4 bottles to be drunk at any one sitting. Having used the customer service department, I can recommend the company as they always seemed to put the customer first- will definitely be using again - thank you
5

3 years ago

review by Deleted User

Middle of the road, shame they use Parcelforce as their courier as they’re not the best, they paid for 24 hour shipping (as I spent over £50), went out on Thursday before good Friday, spent 4 days in a delivery depot before being delivered, so can only imagine they overpay on postage regularly. 1 bottle missing from the order no replacement or explanation either. But in these strange times it is what it is. May use again in the future.
2

3 years ago

review by James Layland

I bought the German beer box as a gift for my husband, as we couldn’t get away to Germany this year for our wedding anniversary. He absolutely loved the choice of beers, especially the dark beer. To top it off we got a free pint glass which was nice too! Definitely buying from these guys again. Cheers!
5

3 years ago

review by Natalie Pedersen

I made an order 2 weeks ago still not received!
1

3 years ago

review by Deleted User

Amazing beers quick delivery beers very tasty the fruity selection nice for hot summer days in the garden
5

3 years ago

review by Darren Mountain

Problem with my first order, but nothing to do with Beer Merchants, because Parcel Force managed to break at least one bottle, so didn't deliver and didn't reveal this on their tracking page. I discovered it only when I rang them. But Beer Merchants were very helpful and quick to respond when I e-mailed them about it, and quickly repeated the order, which didn't take long to arrive. I shall certainly order from them again.
5

3 years ago

review by Deleted User

This was a present delivered to my brother who lives 160 miles from me. Have not had the opportunity to share a beer with him, sadly. Delivery took longer than I would normally expect but that's how it is during lockdown.
4

3 years ago

review by Peter Hill

The beer case was poor: ten beers, and four of them were duplicated. The choices were also very pedestrian and available in Sainsbury’s.
1

3 years ago

review by Deleted User

Good prices, super customer service and all delivered ok, despite this tricky time (there was a delay of one day but not their fault). Thank you!
5

3 years ago

review by Deleted User

Due to lockdown doing a theme night every Saturday these beers went down a treat with bratwurst for German night!!!
5

3 years ago

review by Deleted User

Easy to order the beers online, arrived 7 days after placing the order. Only disappointment was quite a number of beers were out of stock but don’t let that stop you from trying some excellent tasting beer!
4

3 years ago

review by Gary Betteridge

Beer was and is excellent delivery time was good but was held up by parcel force for 48 hours after boasting it was there express 24 hour service. I will buy again
5

3 years ago

review by Deleted User

I ordered 8 beers, only 6 came, without explanation. I contacted beer merchant, so they refunded me. But still, they didn't explain. So 3 stars. Would have been 4 if they explained. Would have been 5, if they gave me a voucher for next time I order (and I would have!).
2

3 years ago

review by Deleted User

Ordered more than 2 weeks ago and still waiting for it to arrive. Would not recommend using
2

3 years ago

review by Deleted User

Superb service, ordered a case of Delirium and it was delivered 2 days later.
5

3 years ago

review by Guest J.

Beermerchants.com Review

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