Best at Flooring

4.1 / 5

Best at Flooring

4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

4.5

Reviews

2

Social

5

Featured

4.5

Technical

Is bestatflooring.co.uk legit?

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  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

23

reviews

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0

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0%

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Based on 71 reviews

Smart.Reviews

4.1

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Trustpilot

4.3

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Bestatflooring.co.uk Review

Up to 60 OFF store prices and 24-hour national delivery on a wide range of stock Wood flooring laminate vinyl tiles and more Shop online today

Bestatflooring.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 7, 2021 2:54 AM

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Bestatflooring.co.uk Reviews & Complaints (23)

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delivery 4.3 /5

price 5 /5

quality 5 /5

customer service 4.8 /5

Fabulous products and customer service is fantastic! Ordered by phone, quickly followed by email to confirm order and flooring arrived on time in excellent protective packaging. The staff I spoke to were really friendly and nothing was too much trouble. Will definitely use them again - great company. Thank you
5

1 year ago

review by Kay Sawbridge

#customer service(5/5)

Excellent service throughout. All the staff I spoke to were very helpful. Staff gave me advice on products available, rang me with quotes as agreed and kept me informed of delivery times. The flooring is excellent quality and arrived on the expected date. Best customer service I have received in a long time. Will definitely use again.
5

1 year ago

review by Elaine Cleall

#delivery(5/5) #quality(5/5) #customer service(5/5)

Very good communication with the staff, emails where sent out straight away to confirm my order and had a follow up phone call from best at flooring to confirm my order and book in a delivery slot. Delivery arrived on time, I had quite a large order of flooring and they made sure all the batch numbers where the same so it’s all to match in.
4

1 year ago

review by Scott Jeffery

#delivery(4/5)

We chose Best at Flooring to buy laminate flooring because of its very competitive pricing; easy to use website and the excellent reviews from a large number of customers. It was a delight dealing with the company. Charlotte provided first class advice; ensuring that the stock was available etc. She kept us fully informed by telephone and is a credit to the company. We have no hesitation in recommending Best at Flooring to other potential customers.
5

1 year ago

review by Mr Willey

Really impressed with the customer service I received from the team, especially Liam Walker who has been easy to contact (huge bonus!) and extremely efficient from my initial enquiry through to delivery. There was an unexpected fault on the flooring which was delivered, within minutes of my call Liam had arranged for the damaged goods to be picked up and replacements to be delivered the next day (which we’re in perfect condition). Exceptional service, would highly recommend and use again.
5

1 year ago

review by Rachel Pearson

#delivery(5/5) #customer service(5/5)

How can I even thank you enough? Charlotte was absolutely amazing! I really needed some flooring to come next day and in the middle of this awful pandemic I knew the chances would be slim, however Charlotte went above and beyond to ensure I got my product from the supplier and next day! I really can not recommend this company enough, so thank you a million times and I wish I could leave you a trillion stars!
5

1 year ago

review by Melissa Oliver

Phoned up best at flooring Thursday morning, ordered & it was delivered the next day for free, also saved me over £200 compared to local suppliers. What more can you say, excellent. Already recommended to family who are looking at flooring options.
5

1 year ago

review by Phillip Stead

I ordered 49 packs of flooring. I've not managed to check them all but already i can see that two packs are damaged and unusable. The delivery driver actual said he'd sign my paperwork and then walked off so i didn't get a chance to get a copy of the paperwork let alone read through it to check what i ordered.
3

1 year ago

review by Amelia Freeman

#delivery(3/5)

Called to check delivery time to Highlands very helpful and following online order delivery 2 days later. Great service and price, highly recommend.
5

1 year ago

review by Deleted User

#delivery(5/5) #price(5/5)

I ordered some flooring and wanted to add to my order, so I phoned on the Friday and I got told to phone back on Tuesday at no specific time. I phoned about half 12 on the Tuesday, they then said I'd now have to pay another £30 delivery charge. I asked if it could be there by the Friday as that was when the fitter was coming and I had actually wanted to order before this date but had been told to phone back on Tuesday. They said it would be there Friday...midday Friday I phoned to see when it was going to be delivered. It turns out it was now not coming till Monday. So I had to pay extra for delivery and extra to fitter to come back. Poor service
3

1 year ago

review by Holly Barlow

#delivery(3/5)

Only received 1/2 packs then they sent the 2nd pack out the following day and it was the wrong pack. Not best pleased. Won’t order from them again!
3

1 year ago

review by Simon Hawkes

I contacted Joe at Best at Flooring and he could not have been more helpful. A very professional and efficient service.
5

1 year ago

review by Tony Mayne

Only recieved 1 of the 2 packets ordered-still waiting for the second one.I have now recieved the second one & they are working fine. John Dale
3

1 year ago

review by John Dale

We needed to find some alternative flooring to the one we had originally picked with another company due to the COVID 19 situation. Liam at Best of Flooring was so helpful! He suggested an alternative based on my description and even took the time to send over photos off it with us not been able to see it in person. We love the flooring too, more than the original one we had picked! Excellent quality. Communication through out was excellent and the delivery was sorted extremely quickly. I would definitely use this company again and would recommend them to friends and family. Thanks Liam!
5

1 year ago

review by Lisa O.

#delivery(5/5) #quality(5/5)

I placed the order over the Easter weekend and did not expect anything to happen for a few days. I was surprised to receive an acknowledgment straight away with a delivery date. The goods arrived on the promised date. The whole process was completed very promptly. I was delighted with the speed and efficiency of this company.
5

1 year ago

review by Robert Saunders

#delivery(5/5)

The online chat was exceptional, helping me to select exactly the right product, then they matched my best price, and delivered it a day sooner than anyone else.... I’ve used these guys a few times now. Literally wouldn’t go anywhere else.
5

1 year ago

review by Marc Daniels

#price(5/5)

Liam was very helpful, and when I ordered on Monday morning to be delivered the following Wednesday it was there, with no problems at all. The Quick Step flooring looks really great. Thanks to all you guys.
5

1 year ago

review by Mr Kennith

We've used Best at Flooring a few times now over the last couple of years. The advice received from their customer service advisors helped us avoid a costly mistake, and our new floors looks fantastic. They called to arrange a convenient delivery date, and everything arrived when they promised. Amazing.
5

1 year ago

review by Sharon Canavan

#delivery(5/5) #customer service(5/5)

matched in flooring laid 5 years ago perfectly. Thanks
5

1 year ago

review by John Ward

Delivery was 4 days late and communication was poor. Happy with the product but not the service.
3

1 year ago

review by Deleted User

#delivery(3/5)

Bestatflooring.co.uk Review

Up to 60 OFF store prices and 24-hour national delivery on a wide range of stock Wood flooring laminate vinyl tiles and more Shop online today

Bestatflooring.co.uk Customer Service Contacts

No contact details for this company.

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