bluedogink.com

3.7 / 5

bluedogink.com

bluedogink.com
28 Reviews
3.7 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.7 / 5

Trust Score

3.8

Reviews

1

Social

5

Featured

5

Technical

Is bluedogink.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

28

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NON VALIDATED REVIEWS

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Based on 105 reviews

Smart.Reviews

3.7

28 reviews

Knoji

3.9

19 reviews

Sitejabber

2.94

34 reviews

Trustpilot

2.1

24 reviews

Bluedogink.com Review

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Last update: Wed, Mar 9, 2022 1:16 AM

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Bluedogink.com Reviews & Complaints (28)

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delivery 5 /5

price 5 /5

quality 5 /5

customer service 4.3 /5

on-time

Last Friday I ordered a color laser printer from Bluedogink. I must say it was a very simple and professional experience throughout; the product arrived on time without any hassle... There is no reason stopping me from giving them 5-star rating...Strongly recommended...
5

3 years ago

review by Diane W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

A good experience. Delivered my cartridge in two days as advertised. Product quality was good. Price also made a little difference. It was cheaper on this site as compared to many others. Complete assistance by the customer care services. I would recommend everyone for this website.
5

3 years ago

review by Genevieve M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was apprehensive ordering a part for my HP LaserJet printer from anyone other than HP, and as I looked online the pricing was all over the place. Bluedogink appeared to have what I wanted but I was a bit suspect as to the price, which was excellent! Well over $100 below others. I placed the order on a Tuesday afternoon with normal delivery and it arrived the following day (Wednesday). Granted we're in the same state (PA) but nonetheless that's service. And to make things even better, the part was exactly as stated and it is genuine HP. I'm up and running and couldn't be happier. I'll definitely return to this vendor.
5

3 years ago

review by Blair G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've been ordering from Bluedogink for a year now and have had all great experiences. They send coupons and I always get a great deal. My orders typically ship out that day or the next day. One time I got an defective HP product but their customer service issued an RMA immediately and I was credited within a week. Very happy and will continue to order from Bluedogink.com
5

3 years ago

review by Sam B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The quality of the printer (Canon LBP6780dn) I ordered was awesome. It was my first experience with BlueDogInk for any purchase. It's the fourth month of regular usage of this printer. It is in the best condition and its performance is amazing. Thanks BlueDogInk for a low price of such great machine and also the quick delivery that I didn't expect. I would recommend everyone for this service.
5

3 years ago

review by Sean M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

our company requires a wide range of supplies, some are top name brands that can be found anywhere and others are more hard to find items which aren't sold by staples or other retailers, Bluedogink stocks all our supplies and at the lowest price. Best part is we get everything next day.
5

3 years ago

review by Jack S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a set of toner - 3 color and 1 black. They sent the wrong black. I couldn't figure out what was wrong, because it looked exactly like the starter toner that was in there. I just kept on getting an error message. I went through three Lexmark tech support agents, before someone could finally figure out it was the wrong toner. In the meantime, I got so frustrated I bought another from Staples (based on the number on the box). So that one failed too. So, now I have 2 opened toners I can't use. They refuse to fix their error. I know I didn't go around their website looking for color and black toner - I bought it all on the same page. They clearly couldn't care less. I won't be back.
1

3 years ago

review by Robert W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered my printer and toner on thursday early afternoon and received it friday am. customer service was great. they helped me figure out what best fit my needs and everything came to me in perfect condition. I will definitely be ordering from them again soon.
5

3 years ago

review by Jennifer K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I made an initial purchase with Bluedogink.com with the idea of lots more business in the future. 10 days after my order was supposed to have shipped I contacted the company to find out what had happened with my order. Seems UPS can't find it. My problem is that Bluedogink won't ship me another toner cartridge until UPS has completed their review of what happened with the shipent. Of course I can order another cartridge, thus paying for two while waiting for the first to come in. AND I cannot get a refund until UPS finishes their review. Small businesses can't afford this kind of service and I will not even attempt to deal with this company again. Wish they'd had a more customer-centric approach to their business.
2

3 years ago

review by Mike W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Bluedogink.com is great find! They have the best customer service. I have been using them for my business for five years now and I have never had an issue. Anytime there was a problem with the product they help me out quickly and easily. I will be continuing to purchase all my supplies from Bluedogink.com
5

3 years ago

review by Imjustsaying B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Last month I bought a Toner Bundle from bluedogink...the product is a perfect fit and a good value considering the budget. the performance and overall output quality is excellent...strongly recommended...
5

3 years ago

review by Jackson J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

what a lame company, ordered a part that they advertise that they have in stock, been 5 days and did not get the item, tried to call many times and no one answer, sent an email and got a replay that they do not even have it in stock, they did not even bother emailing and letting us know that they do not have it, very lame customer service.
2

3 years ago

review by Sammy B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I've been using BlueDogInk for a long time now to buy items for my printer, as usual their services and prices are exceptional Great products, extremely fast delivery, and good customer service. Highly recommended.
5

3 years ago

review by Jose P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We returned several ink cartridges on December 1, 2010 to bluedogink.com after receiving a return authorization and was promised a credit of $385.15 (I have comfirming emails from bluedogink.com). I have called and emailed them several times over the past months and still have not received the credit. I have not received a response from my latest phone call or email.
2

3 years ago

review by Judith S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

When it comes to returns and defective products, this company has no integrity or responsiveness. I purchased a defective imaging drum in November, identified the defect within two weeks of purchase, and then spent the next six weeks being strung along by customer service. They acknowledged the defect in the first call, but first tried to tell me I needed to contact the manufacturer in Japan for a refund. A refund of what, exactly? My transaction was with Blue Dog Ink, not Okidata, and it was Blue Dog Ink holding the money I paid for this defective item. As a distributor, it is Blue Dog's responsibility to pursue compensation from the manufacturer, not mine. This being a ridiculous suggestion, they quickly changed their position and promised to authorize the return, but then took two weeks to actually submit the RMA and provide a return label by email. They shipped the return via the slowest (and, I'm sure, cheapest) domestic shipping service available which took 17 days to reach their warehouse, then sat on my return for another 10 days despite follow-up on my end. Every communication was met with vague excuses, inadequately explained delays, and unfulfilled promises of action. Ultimately, I had to file a consumer complaint with the Florida Attorney General in order to get my refund processed.
1

3 years ago

review by Allyson D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I tried blue dog ink because their site says 1 day shipping. I ordered first thing in the morning. That afternoon Emily got in touch with billing questions. I returned call within 5 minutes and was assured my order would go out that day. It didn't. It still hasn't gone out. I should have stayed with my original supplier, IT supplies.
2

3 years ago

review by Suzy S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I PLACED AN ORDER ON JULY 14, 2011 AFTER A MORE THAN A WEEK WITH NO SHIPPING INFO I DECIDED TO CALL...NO ONE ANSWERS...I SENT AN EMAIL...TURNS OUT THE ITEM ITS OUT OF STOCK...THEY TOLD ME THEY WOULD SEND AN EMAIL WHEN EVER THEY HAVE IN STOCK
THIS EMAIL I PASTED DESCRIBES WHAT HAPPEN LATER...IM STILL WAITING FOR MY CREDIT AND FOR SOME ONE TO ANSWER THE PHONE OR MY EMAILS...DONT BUY FROM THIS SITE
Dear....
I Never received an email to inform me the toner was in stock. I purchased it from another site. But on Aug 11 I received an email the item were shipped. I was OK, I really don't need it, but sooner or later I'll use it. Anyways on Aug 14 I receive another email saying I would be charged an extra $ 32.43 for shipping. I NEVER AGREE TO THAT. When I placed the order. More than a month ago I agreed to pay $6.95 for shipping.
I need the order to be cancel or the charge of $32.43 be removed from my credit card again I never agreed to that. And if I knew it would be that much and take soo long I wouldnt have placed the order...

Please let me know what can be done.
I tried calling but no one answered.

Thank You
1

3 years ago

review by Liz01 X.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was in a bind and needed a toner asap, found Bluedogink online, I couldn't believe their low prices so I even called to make sure they were selling genuine products, talked to a helpful customer service rep and placed my order online, was shocked to receive the product next day. Best value, best service, fastest shipping!
5

3 years ago

review by B.parks Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Their site claims that "90% of orders arrive in 1-3 business days," but to allow 5-7 days. I live only 125 miles from one of their warehouses, so I expected my order (a printer) fairly quickly. After waiting a full week, I emailed and got a quick response saying they would "check with the warehouse" and get back to me "shortly." The next day, after hearing nothing further, I called customer service, got a message saying they were busy and would call me back. Never called me back. I emailed again, saying I needed the order by a week from then or I would need to cancel. No response. I checked my order on the site and it had been canceled. About six hours later, I got an email saying the order had been canceled.

If they weren't going to ship my order right away, WHY NOT TELL ME so I could get it from somewhere that would?! Very poor customer service.
1

3 years ago

review by Euphoria7 H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The website has what I needed, good quality products, affordable rates etc.And the payment methods are also awesome,anyone can use his/her credit card to buy the products online from Bluedogink
5

3 years ago

review by Lillianfbuchanan U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Bluedogink.com Review

No description for this company.

Bluedogink.com Customer Service Contacts

No contact details for this company.

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