3.3 / 5
Trust Score
2.1
Reviews
3
Social
5
Featured
4.5
Technical
Is bookdepository.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Business is mentioned on Wikipedia
- We found several negative reviews about this site
- Instagram account found but audience is small
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
71
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites
Based on 12973 reviews
Smart.Reviews
3.3
71 reviews
Sitejabber
1.93
151 reviews
Trustpilot
4
12751 reviews
Bookdepository.com Review
Book Depository is the world039s most international online bookstore offering over 20 million books with free delivery worldwide
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Last update: Wed, Mar 9, 2022 1:22 AM
#refund(1/5)
#customer service(1/5)
#refund(1/5)
#refund(1/5) #customer service(1/5)
#refund(1/5)
#delivery(1/5) #price(1/5)
A week goes by then an important message from Amazon on both occasions, viz.
We're writing about the marketplace order you placed on 2016-10-23 with Book Depository. Unfortunately, Book Depository has not confirmed the dispatch of this order, and we are unable to provide you with dispatch details yet.
On enquiry, I'm informed that item is out of stock!
I have reported such practice to Amazon.
Very Dissatisfied!
[email protected]
So far I bought a total of 6 and received 8 books.
First 2 (hardcover):
- one came in perfect condition
- the other one had some green paper thing on some of the pages, where I couldn't read the content.
I sent them an email with pictures and they said I would receive a new copy. I never did. I ended up just dropping the subject.
Next 2 (paperback):
- they were past they shipping period --> I sent them an email, and they shipped them again, this time I received them on time and in good condition.
Last 2 (hardcover)
- one came in perfect condition (Fantastic Beasts and Where to Find Them)
- and the other one (Illuminae) had some pages that were not printed, some were faded and some were all white.
First I thought it was because of the style of the book, but I did my research and it wasn't. Once more I sent them an email with pictures and they said they would sent me a replacement copy for Fantastic Beasts *sigh*.
I sent them ANOTHER email to tell them, that was not the book I wanted! Finally I received an email saying the Illuminae was on its way, and to keep the new Fantastic Beasts book.
HOWEVER I received those books, and then AGAIN the Fantastic Beasts was in great condition, BUT the Illuminae had its last 1/8 of the pages torn and bended.
I just don't understand. Do they do this on purpose? I know by looking at the books that the damaged wasn't inflicted during the trip. It seems like they knowingly put damaged books onto their packages and ship them.
But why though?
Now I've ordered 3 more paperbacks, and I just hope (I REALLY HOPE) they come in great condition. I don't know why I keep ordering from them, maybe the price, maybe I think the next order will be good, I just have too much faith on them.
#price(3/5)
#delivery(3/5) #customer service(3/5)
#delivery(3/5)
#refund(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites
Bookdepository.com Review
Book Depository is the world039s most international online bookstore offering over 20 million books with free delivery worldwide
Bookdepository.com Customer Service Contacts
No contact details for this company.
Share the company's rating
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2 years ago
review by DanLundmark
#delivery(1/5) #refund(1/5) #customer service(1/5)