Cendirect

Absolute waste of time and effort dealing with this company. They practice some pretty unethical business practices and put the blame on you as a customer. Placed an order and item was in stock and charged me and had "shipped" on the order information. Called to check in on the status and they told me they sold my item out from under me to someone else and refuse to fulfill the order at the original purchase price despite having more stock. They expect me to wait another month until December to receive the order at the already purchased price because they aren't willing to make any corrections to their mistake. It was supposed to be shipped today (Nov.8/2022) On top of that they are trying to gouge me with a new price to fulfill the order sooner from their own warehouse despite them having stock and having the full ability to fulfill the order. They had the audacity to bring up their profit margins as a reason they cant be bothered to fulfill my order properly (over about a less than 20$ difference.) despite the delays and their own screw up. Zero compromise and frankly it speaks volumes about them as a business and their customer service. Extremely petty and shoddy customer service. AVOID CENDIRECT AT ALL COSTS.

Over the last two years I have placed three orders with this company on-line. All orders were shipped promptly and all products arrived in working condition. As I have had no problems I cannot say how they would deal with one if it arises.

I first contacted this company by email on a Saturday evening, outside of business hours in inquire about a particular product's warranty. To my surprise and delight, it was less than an hour before I received a personal, helpful, hand-typed response from a salesperson. This, I am pleased to report, was indicative of my entire experience.

The price was right on the item I was looking to buy and the shipping was cheap: only $12.50 for delivery in 1-2 business days. I received my order, as promised, in two business days.

Their website could be a bit better, visually, but there's nothing that's "wrong" with it, other than a minor security issue, which I contacted them about. I promptly received a very respectful thanks and confirmation that it had been dealt with.

Cendirect is on my a-list of online retailers to visit when I am looking for anything electronics-and-computers.

I do shopping on net lot of times.But this time with CENADIRECT.com,that's my life mistake,I put order.I put order FTA Wireless Dongle.on March 13 2011.I mailed lot of times to ask him for my order,but no reply.CINADIRECT is worthless site,so pls beawre from this seller.THnx

We searched online and found that this business has an active Facebook page with 95 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.