Loft Conversion London Loft Conversions London Loft Conversion Company London
3.8 / 5
Trust Score
3.8
Reviews
2
Social
5
Featured
4.5
Technical
Is centrallondonloft.co.uk legit?
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- This website has existed for more than 3 years
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Reviews Analysis
20
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 1 mentions in other websites
Based on 134 reviews
Smart.Reviews
3.8
20 reviews
Trustpilot
2.6
114 reviews
Centrallondonloft.co.uk Review
Central london lofts is the leading name in loft conversion london With over three decades of experience in loft conversions London we are proud to say we are the loft conversion company London specialists
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Last update: Wed, Mar 9, 2022 3:31 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
All the builders were very friendly and went out their way to meet all our requirements.
I would deafly recommend central London loft to everyone I believe Center London Lofts are honest, friendly and professional.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The whole team has had a very professional attitude and true to their words on this project.
Also, a special thanks to Pasha and the plumber who has a very good customer care and take much pride in their work.
I will most definitely recommend your company for any future project to any of my friends.
I am so please that I attended the exhibition at the Excel Center, where I spoke with David and assumed me he would come and give me a quote for my loft Extention.
It is very unusual to find a company who works closely with their customers and rectified and resolve all the customers concerns very swiftly.
Keep up the good work..working together as a team makes a company
Much appreciated for turning my attic into a beautiful living space to enjoy.
Many thanks
Virginia
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
We had a very good team of builders onsite - once they started, they were courteous, considerate and efficient. Things progressed much more quickly than we expected.
However I think the speed at which the project was moving meant (in hindsight) that details I would rather have had talked over were assumed and decided for us. For example, the finish on the loft from the outside (white facias + tiling that isn't what we originally asked for, and doesn't quite blend into the existing surround) is really not what I wanted but there simply wasn't an opportunity to discuss this with the PM.
While most of the contracted tradesmen were very good (especially the electrician, John) we had significant problems with the plumber (already noted to Renatas).
In the end the work was completed to a satisfactory standard, but not without considerable effort on my part to ensure that all the loose ends had been tied up, after CLL experienced staff related problems (which we were not made aware of but had to chase to find out about when the project seemed to stall).
Overall, I'd recommend (and am aware that my recommendation has already helped bring in more custom!) but would say keep communicating and remain vigilant about anything that is important to you.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The builders and tradesmen (plumber, electrician, carpenter) were all great - high quality work and finish. For example, the carpenter made the stairway on site and a superb finish.
Any issues or problems were dealt with quickly and without fuss by builders and Project Manager.
I would be happy to recommend the company to others.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Over a 6-month build, whilst there were some moments of confusion and difficulty, Barry and his team did their very best to keep everything on track.
The end result is worth the effort - very happy with the finishes throughout. Central London were professional and have been happy to come back and deal with the the (very few) snagging items.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
They did try to block my review, saying that they didn't know who posted it and they through it must be a competitor! I can categorically state that I am not a competitor, and this was claim was disingenuous; they knew perfectly well the property to which I am referring, asking my wife to remove the review. I note that if you click on the Trustpilot logo on their website it shows selected reviews, only by clicking on the stars do you actually access the Trustpilot website and see all the reviews.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
My house was very rundown and this was desperately needed
I have nothing but praise for all the team that have done such a good job meeting thevtime schedule and most importantly the budget !!
I am considering buying a new property later in the year to put a loft extension on and if I do I will definitely be getting central London to do it for me
Central London are a big company but Renatas always made the time to answer my calls and questions and reassure me and my partner
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
At the initial meeting with Huw he gave us advice that enhanced the project and has allowed us to have not only a loft room with en suite but also an extension, creating a very good sized fourth bedroom. Something we didn’t think possible. Plus, he dealt directly with some tricky neighbour issues for us and we really felt supported.
When Minde and his team started the works, we were amazed at how quickly things progressed. Minde listened to us and made sure we had the space we wanted, giving good advice throughout. We can’t give him enough praise. Again, Minde dealt with potential tricky neighbour issues directly so we didn’t have to get involved, was great with our dogs and was fantastic when interacting with an ageing father who was in the house throughout the works. We had issues with electrics, its an old house, which the team worked tirelessly to rectify late one Saturday evening. Plus, all workmen thoroughly tidied up after themselves.
Renatas was extremely attentive and never ignored a call or email, and always answered promptly. Believe me, I am very inquisitive and cautious so there were many questions. He listened and I felt like I was heard.
General advice for anyone looking to take on a project like this, with no reflection on Central London Lofts, would be to really think about the timing for such works. We were keen to get the job done so the project straddled the Christmas period which impacted it slightly. Although Minde and his team worked everyday possible over the period, which we really appreciated, there was a knock-on to other trades that was out of the control of Central London Lofts, so keep in mind that there is potential for slight delays around this time. Plus, it can get rather cold too.
I would also suggest that you do research into the process and the different communication streams that need to be maintained – is the plumber coordinating with the electrician, for example? To get the completed project you envisage, you need to be involved and be comfortable and confident enough to speak-up at the right time to make sure there is no abortive work or additional cost that could have been avoided. You do not need to be a project manager by trade, just really understand what you want and be able to communicate this clearly. As mentioned, the Central London Lofts team are extremely transparent and are happy to walk their clients through things.
Also, make sure you understand the level of finish you will be getting at the end of the project. We opted to have our own decorator do the finishing, as he has been working through the whole house for us, and have Central London Lofts just do the build so we were fully aware of what extra was needed to get the space ready for painting etc. If you chose this option, keep in mind that there will be a lot of preparation work before you can put your chosen colour of paint on the freshly plastered walls or gloss on the woodwork. The build is the build, finishing is a completely different beast.
Of course, the test of time is yet to be determined but the build seems solid with no creaking or leaks. The base project was brought in on budget, with the only addition being a change of the number of spot lights we wanted and we had to replace the roof tiles, which we were advised on and shown where the issues were. Again, fully transparent so we could make an informed decision – the roof hadn’t been touched in 30 years so we assumed this would be the case anyway and the cost was very reasonable. So, we are comfortable with what we have and believe that Renatas and his team will assist should the need to call arise.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I highly recomend this company.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 1 mentions in other websites
Centrallondonloft.co.uk Review
Central london lofts is the leading name in loft conversion london With over three decades of experience in loft conversions London we are proud to say we are the loft conversion company London specialists
Centrallondonloft.co.uk Customer Service Contacts
No contact details for this company.
Share the company's rating
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3 years ago
review by Fran W
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)