4.1 / 5
Trust Score
4.4
Reviews
2
Social
5
Featured
4.5
Technical
Is citibond.co.uk legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account found but audience is small
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- Pinterest account not found
- Linkedin account not found
- Twitter account not found
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Reviews Analysis
101
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 0 mentions in other websites
Based on 257 reviews
Smart.Reviews
4.1
101 reviews
Mamma
5
156 reviews
Citibond.co.uk Review
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Citibond.co.uk Customer Service Contacts
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Last update: Wed, Mar 9, 2022 3:35 AM
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
but, currently, I have put a claim for a refund of £84 for seats outbound journey booked and confirmed in previlege class, date of travel 1/1/2017,,at the check in, the counter clerk said that jet airways have not received money for the booked seats from the travel agent citibond, with arguing, we were lucky to be allocated to another seats, not a good experience seating next to mother and her crying 4 months old baby all night== shivani is looking into our claim,
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Citibond failed to explain to elderly people trip to Vietnam and Cambodia was not fit for them and also did not make any arrangements for they transfer to and for as unable bodies to walk long distance on this trip. As a result other travellers has to help them I.e llifting suitacases and also give them help to climb up and down the stairs.
Citibond failed to inform Travel Agencies in Vietnam and Cambodia of these unable elderly travellers.
Citibond charged inclusive charges but had to pay Water and soft drinks which Citibond failed to explained to me.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The second week of the tour was ok
But in the first week we had few problems. First we were told that the transport we would be provided will be under three years old, but the van was more than three years old. Also one of the seat kept tilting and it was very uncomfortable to sit. On the first day on our way to Porbandar the van started to smoke and we were forced to walk on the main road with heavy traffic which was quite scary.
In Porbandar in the hotel, my room did not have hot water and I complained every day and was told it will be fixed but to no vail. On the third day I told them I would like to change my room but was assured they would fix the problem, but the problem was not solved.
On Saturday on our way back to Ahmedabad after one hour, the driver stopped at a petrol station and asked for money to fill up for petrol and we were quite amazed why he is asking for money and were told he did not have money for petrol and he would return money when we reach Ahmedabad. We wasted nearly 45 minutes and then we paid with a credit card.
If the driver knew he had no money, he should have told us at Porbandar hotel and not in the middle of highway.
Hope you would look into the matter and try to solve these problems.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
- all fairmont hotels were booked as per instructions except Fairmont Banff Springs in Banff , we would have liked to stay there
-a minor detail but very important was overlooked , the pick up from Vancouver airport to hotel was arranged but drop off from hotel in Calgary to airport was not arranged , which is not good !
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
pre trip instructions,someone from the company to join the group .Showing the country we visit rather than taking on free visits to shrines.In japan tour we visited 8 to nine shrines.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Nisha went the extra mile to sort everything out for us and it all worked out perfectly
she even informed the hotel in Sri Lanka that we were going to celebrate our 40th wedding anniversary out there and they responded with cakes flowers etc
An unforgettable holiday - thanks Nisha
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
They also advised me on the choice of hotels , sight seeing car etc and all was done from there office I did not have any problems when I was touring Rajashthan for 15 days
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Well done Pankti ,very well organised.
Regards from Ghanshyam and Hasumatiben Patel.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 11 authority websites mentions and 0 mentions in other websites
Citibond.co.uk Review
Description
Citibond.co.uk Customer Service Contacts
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3 years ago
review by Q. V.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)