Conceptions of Colorado - Fertility Clinic - IVF Clinic

In the interest of full disclosure, my husband and I have been patients of Conceptions for the past 2ish years and recently completed a frozen embryo transfer, which was successful. We are expecting a child in 2020. We live out of state and selected Conceptions because of their success rate. Since I'm pregnant, clearly it was a good choice.

Having said that, we have hated every single moment of this process and every single interaction with Conceptions. We can't wait to be able to put all of this behind us and are already talking about how we're going to cope with having to return to their care if/when we decide on a second child in the future. (We will return, though, because of their success rate and the fact that our remaining frozen embryos are in their care.)

If you are a person who is happy to follow along blindly and is comfortable with last-minute scheduling, miscommunications, and inconsistent information being provided by different providers, who has not done any research on infertility or assisted reproductive technologies, does not have any opinions, does not want to engage in educated conversations, does not want to know the ins and outs of all the steps months in advance or be able to plan flights/hotels/time off work within a reasonable timeframe, and does not want to offer your opinion or ask questions about why they require certain things or why they choose certain meds/procedures/tests/etc over others, then Conceptions is the perfect place for you. If you aren't a person who fits into that category, be prepared for a very frustrating (albeit, likely successful) experience. Also, be prepared for the fact that it will feel like the person you are meeting with or talking to, including your doctor and/or assigned nurse(s), has never read your chart and knows nothing about you. It felt like they had a script/regimen they were following and I had to remind them in every single interaction that I have certain medical limitations/restrictions from previous surgeries that required individualizing some of my care and altering some of their standard requirements.

All in all, this has been the worst experience I've ever had with a medical clinic. My hope is that others can at least be aware of what they're getting themselves into before choosing to establish care with Conceptions. I wish I would've known. I would've likely still chosen them, because of their success rate, but I would've at least known what I was signing-up for. I still get confused when I read all the positive reviews talking about how amazing and supportive Conceptions is; I wonder what those people did differently to have such a different experience. Did they just follow along blindly and not ask questions or make waves? Were they "easier" clients? Were they so emotional throughout the process that having a staff support their emotional needs in-the-moment made up for everything else? Were their standards or expectations lower? I guess I'll never know.

First and foremost, our little bundle is turning 1 in a week. He is the biggest blessing we could ever ask for and is beyond perfect.

I did feel a little like cattle going in and out of the office because I was never greeted by my name and felt like they never knew who I was despite the amount of times going in and the amount of months I was a patient, other than my nurse and lab ladies, but everyone was always very kind.

My nurses were incredible. Answering questions, emailing, and giving me comfort when I would be trying to hold back the tears for the 20th time. That support despite not always meeting face to face was amazing.

I am super grateful we were given so many options on things we could try even though the recommendation was IVF from the beginning. After months of failed med attempts we finally decided to take the financial plunge into IVF...

Our first attempt was successful and we honestly couldn't be any happier and with that alone Conceptions gets a full 5 stars. Their success rates are unparalleled and we cannot be any more thankful for our little miracle.

I can not say enough wonderful things about Dr. Bush and his entire team at Conceptions. Because of him, I have my sweet baby girl that was born on 11/5/19!

When we had our initial consult, I was extremely nervous. My FSH and AMH levels were extremely off and I was scared I would be turned away because their success rates were higher than other places. Why would they take a chance on someone that would ruin their scale?
Dr. Bush took us on without hesitation. It made me so happy that he was so confident in his abilities and skill set to take on a patient that could potentially lower their success rates. His confidence put all of my confidence in him and his team and put me at ease.

The nurses and staff at Conceptions are truly remarkable. They are all so knowledgeable, personable and helpful. You will for sure see them a lot and become friends!! Without my retrieval and transfer nurses, I would have been a total stress case. They calmed me down, talked me through each step (and I mean every single step down to the minute of the shots), went out of their way when I ran out of a medication after hours to get me what I needed! The nurses there are try incredible.

The staff at Conceptions are honestly the most welcoming people I’ve ever encountered at any doctors office. I had 90% of my appointments at the Skyridge location so I got to know Tanya, Kathy, and Sarah very well. I looked forward to my appointments and seeing the girls and catching up! I still pop in from time to time to say hello!

I have referred 6 of my friends to Dr. Bush at Conceptions and 4 are currently going through the process. I would gladly refer anyone to him and to not waste your time anywhere else. Go to Conceptions!!!!

Dr. Grace Cheng is one of the most compassionate and caring physicians I know. She takes the time to talk through the issues you are having and make a realistic plan. She is always following up to make sure everything is going good. I would HIGHLY recommend Dr. Grace Cheng to help you!
LOVE HER :)

Sara Z

Everyone was very nice and I like how each person, from the doctor to the financial representative, sit down with you and go over the plan!!

We went to 2 different fertility clinics before going to conceptions and I wish I had gone there first. The doctors and staff are so welcoming, they make you feel like you are the only patient they are concerned with. They are so knowledgeable and answer all your questions with ease and professionalism. We are so happy and excited to be bringing a little one into our family in June! Thank you Conceptions!!

My wait was about 25 minutes while I was pantsless on the table. Didn’t really feel all too taken care of or prioritized. The procedure was quick and efficient but the wait just made it so much more uncomfortable.

I really wanted this to be a great experience and we (my husband and I) did hear results on some testing we had prior to our first visit. However, we expected to hear more from the team on options for us. After speaking to the doctor, a nurse met with us and discussed in detail all the testing recommendations, but many of them we had already completed with the clinic that week. Billing had similar miscommunications. They called me in advance and discussed everything but at the visit was uninformed of those discussions. They were very proactive but the day of my visit was disorganized and seemed that all the team wasn’t communicating. The staff is all very kind and knowledgeable though.

I turn 43 this month, and thanks to Dr. Bush and his amazing team I am 29 weeks pregnant with my first baby! Dr. Bush has an incredible ability to confidently and reassuringly tell it like it is, and in my mind this is a good thing. He is very experienced and gives good advice- you should trust his advice! There is a small practice feel to Conceptions which also worked very well for me compared to other groups. The nurses were always very responsive, consulted with Dr. Bush when needed, but otherwise they were always there to walk me through every step and help me through the lows and share in my excitement of the highs. Erika P., Tasha M, and Cori S were all amazing!!

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