craftshack.com

4 / 5

craftshack.com

craftshack.com
32 Reviews
4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

4.7

Reviews

1

Social

5

Featured

4.5

Technical

Is craftshack.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

32

reviews

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0

AI declined reviews

0%

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Last update: Wed, Mar 9, 2022 1:24 AM

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Craftshack.com Reviews & Complaints (32)

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delivery 5 /5

price 4.8 /5

quality

customer service 5 /5

on-time

If you love trying different craft beers, this site is great. The selection changes pretty frequently. There is a flat fee for shipping so you know what you will pay going in. I try to optimize how many beers I order based on the size of the boxes.
5

3 years ago

review by Scott Kelley

I love craftshack. They do a really good job of not only offering the newest beers but they send informative e-mails which actually show what the beer looks like (that matters). I also like the fact that they have a loyalty program. Buy beer. Get beer. A simple but elegant system.
5

3 years ago

review by Jacob Lazinger

For unknown reasons, screwed up orders are given absolutely no retribution, and missing bottles from shipments are deducted from discounts even though the remaining shipment's value exceeded the amount paid to receive the discount. Great physical working team, totally inept and incompetent business team. Just reading "Craftshack-com" shows you all you need to know about their bungled mismanagement.
1

3 years ago

review by STEPHEN KUCZYNSKI

CraftShack has found and is attempting to satisfy a great market nitch, the mail-order craft brew market. Craft/microbrew customers are unable to find great beer that is not within their local distribution network. CraftShack is bridging this gap through their e-commerce process. If only brewers could produce more! CraftShack offers a great variety of brews and an easy system to shop and order. Pricing could be a bit cheaper but at this point I am willing to pay the price. Great job CraftShack!
4

3 years ago

review by Mark Eberhard

Craftshack is my go-to for IPAs. They bring in panoramic collection of brews from across the country, have a nice incentive program, and ship quickly. I have been a loyal customer for years and will continue to be.
5

3 years ago

review by Dennis Yacobozzi

I have had a great experience with Craftshack and their loyalty program is great - I haven't found anything like it. The selection is good, though there are sites with harder to find offering s more consistently but still fine. I try to wait just to order from Craftshack though.
4

3 years ago

review by Randall Little

I've been purchasing beer with CraftShack for several years now, and have always had great service. The selection is great and never have issues with delivery. I would recommend this site for all beer afficionados.
5

3 years ago

review by Lawrence Barrera

Craftshack offers a nice line up of hard to get, highly rated imperial stouts at a fair price. They have optimized the shipping process to minimize the cost of shipping and enable the buyer to figure out the maximum number of beers that can be shipped in a single box.
5

3 years ago

review by Jay Dietrich

CraftShack has always been a favorite online vendor. Due to the COVID outbreak, there were problems with delivery and expedition that could not be anticipated. Ashley worked hard to resolve these issues and, once again, CraftShack is my favorite, and they will continue to receive my patronage. A+
5

3 years ago

review by STEPHEN KUCZYNSKI

I've had 3 orders this year with Craftshack and I'm a fan. 100% accuracy on each order. Packed very well and no damage from shipping. Speed from order to delivery is good. Responsive customer service: each time I've contacted them I've had my questions answered in a timely fashion. I really enjoy having access to beers that I otherwise would have to plan a vacation around to try! I am and will continue to be a repeat customer.
5

3 years ago

review by Bryan Dale

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve used their service now for almost 2 years and have never had a single problem with filling. Shipping has changed but that’s my State’s changes. I hope they can resolve that issue soon
5

4 years ago

review by Frank T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve been using CraftShack off-and-on for years now. The selection is usually pretty good and prices for beer/shipping are fair. I’m yet to have an issue over my various orders; I highly recommend!
5

4 years ago

review by Alexander Fortuna

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I grew up in Maine and used to drink Allagash white beer. When I moved I couldn't find it anywhere. After I found Craftshack it's my go to source for the craft beer I can't find. The shipping is fast and prices are reasonable. Five stars!
5

4 years ago

review by Boban Dedovic

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have an abundance of excellent breweries in Colorado, however we don't get a good variety of beers from across the country. Craftshack allow me the opportunity to sample many beers I have read and only dreamed about enjoying. For the same price for a draft at the local pub I can enjoy a ice cold glass poured right at home. Service is fast and dependable. I have tried the other beer ship companies but they tend to be much slower at shipping and what they show on their sites isn't always available. I order 24 beers a month. I call it having my monthly.
5

4 years ago

review by Bert Fraser

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My wife loves Alaskan Amber Ale but can only get it in Alaska. We have ordered twice from Craftshack and have been awesomely pleased. Timely and well packaged- no breakage. You are our go-to for Alaskan Amber! Recommended!!
5

4 years ago

review by James Joubert

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Frankly, it's amazing to be able to get beer in NC from CA that isn't normally distributed here. That alone is reason enough to check them out. If we can get some more of you to try them out, maybe they can expand their selection!
5

4 years ago

review by Melissa O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I don't order beer to often anymore for financial reasons but when I do I use Craftshack it's simple, easy, selection is top notch. Beers have been fresh so far when I have ordered haven't had anything skunky, malty or old. It's a seriously good service for getting a great variety of beers from everywhere without having to leave the house.
5

4 years ago

review by Dave Winfrey

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was skeptical at first, but after placing my first order I will now be ordering all my craft brews from CraftShack. Not only do they have some hard to find Limited Edition beers, but they also have fast and fair service as well. Definitely have recommended this to my friends and family!!!
5

4 years ago

review by Francisco Corbato

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I Love Craftshack but liked them MORE when they offered 6 packs, now its per bottle :( I definately order less than I used too....
4

4 years ago

review by Ray De

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Any service that can get Heady Topper and Focal Banger to California is the bomb. Can highly recommend CraftShack.
5

4 years ago

review by Peter Martine

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Craftshack.com Review

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