Dawsons - Estate Agents in Swansea and South Wales

4.5 / 5

Dawsons - Estate Agents in Swansea and South Wales

4.5 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.5 / 5

Trust Score

4.9

Reviews

3.5

Social

5

Featured

4.5

Technical

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Reviews Analysis

28

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Dawsonsproperty.co.uk Review

Dawsons are dedicated and experienced specialists in Sales Lettings Surveys Valuations Auctions Land New Homes Without doubt the leading Independent Estate Agency with branches covering Swansea Gower Llanelli and Carmarthenshire

Dawsonsproperty.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:38 AM

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Dawsonsproperty.co.uk Reviews & Complaints (28)

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delivery

price 5 /5

quality

customer service 5 /5

on-time

Kept me informed from day 1 with regular emails which was my preferred communication channel during working hours. James who I dealt with was brilliant from start to finish.
5

3 years ago

review by Angela Strannigan

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Outstanding service from Kimberley, she kept us informed every step of the way when placing new tenants for our property.
5

3 years ago

review by Tanya Haffern

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I can't recommend Dawson's Estate agents enough! they are a fab, friendly, welcoming and very professional team who have a passion for what they do! While looking for a new house we went through a few different agents and none of them give a service like Dawson's do. We also use the financial advisor who is based in Dawson's and he is fantastic too!
5

3 years ago

review by Ashley Davies

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Julie Callum and Nicola told us they we go the extra mile on selling our property at auction and having taked to a lot of estate agents over the years you take it with a pince of salt. But from the start they keep their word did what they promised if you are looking to sell with a auction house this would be my first choice again and again.
5

3 years ago

review by B. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I dealt with Julie and callum, both highly professional and obviously know their jobs inside and out, kept me up to date with the selling of my house, by the way only took about 2 weeks! Can't fault them ????
5

3 years ago

review by Wayne Wiliams

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The auction team in Swansea made my experience buying my first home memorable as the team couldn’t do enough to assist me with questions and concerns. Speedy replies and good communication were especially helpful. It was a pleasure to get to know Julie and Callum.
5

3 years ago

review by Catherine Ure

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would highly recommend Dawson’s without a shadow of a doubt! The team at Dawson’s are all very very professional and friendly and they have really gone the extra mile to assist me with the sale of my property! I want to thank everyone for their amazing service!!!
5

3 years ago

review by Mr Dewaal

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

From the very first dealings with Dawson’s in Mumbles I found the staff extremely helpful in every way.
They were polite, competent, capable & delightful throughout & made selling my house a much easier task.
I would certainly recommend them to friends & family in the future.
Thank you Dawson’s staff in mumbles ????????????!!
5

3 years ago

review by Mrs Newbury

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great Service from Lorrain , Alison and the other staff at Dawson.
5

3 years ago

review by G. V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent, sold my house in 3 weeks, after it being up for sale for 9 months previously. Very professional and approachable. To be honest it was only them I could rely on as our solicitor was useless,
5

3 years ago

review by C. R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Dawson’s several times over many years and would certainly use them again.
5

3 years ago

review by Caroline Kirkham

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service from Tracy and her team, the last two properties that I sold I used Astleys and John Francis, will stick with Dawsons in future
5

3 years ago

review by N. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My experience with Dawson's has been excellent from the start professional and friendly ....... so thank you to Julie Gemma and Callum
5

3 years ago

review by Mark Rees

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had a property in Swansea. That was in a poor condition. Had several estate agents come around, all roughly the same thing. My biggest concern was timescales. Dawsons Auction option at least gave me a finite date for the sale in Aug 2019. However the Dawsons team got me an offer early in July, bit of negotiation done. Expect to complete early August. So that will be 12 weeks start to finish.It was a very realistic offer based on the other estate agents valuations. The best thing about auctions is sold as seen and the price can only go up. Dawsons auction team kept me updated on all the viewings and offers and were very realistic in what they told me. Very pleased about the the whole experience.
5

3 years ago

review by Hilton Davies

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Our initial purchase experience with Samantha Singh was great and I would give her 5 stars. Unfortunately the follow up service was not so good and we did not feel informed or supported. I was told that we would receive weekly phone calls on progress but these did not happen and I did not feel that there was anything proactive happening at all. We had similar feedback from our solicitor and our selling estate agent on their experience. Definitely a lot of room for improvement!!
1

3 years ago

review by T. K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have worked a lot with the Dawson's team in the last 5 years, and they are without exception utterly professional and unfailingly pleasant and straightforward. A huge thanks to everyone in the Walter Road office: what a great team. They know their market inside out and back to front.
5

3 years ago

review by Q. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ashley at Morriston (Swansea) letting estate agents was outstanding especially! She was incredibly helpful and enabled our friends to not only move in as soon as possible, but also to complete the necessary checks and references in record time! She was so friendly and really couldn't do enough for us, she was extremely professional and reassuring throughout the process of renting the property. Emma in the same office and the other staff who were involved with us were also very considerate and helpful and couldn't do enough for us.
5

3 years ago

review by Mr Mark

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very helpful despite awkward customer buyer
Very friendly staff who I have dealt with for many years in the rental market
5

3 years ago

review by Angela Bending

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I’ve used Dawson’s a number of times to sell properties that I’ve owned and have always had excellent service from all of the team. I can’t fault any of the team involved in the marketing and selling of my house. Thank you so much.
5

3 years ago

review by Peter Williams

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Dawsons Killay:

Dan who showed me and my family around on 3 seperate viewings was very professional and approachable. Great customer service!

David who dealt with the completion of the sale was outstanding! Often kept me up to date and in the loop of all the updates of the sale. Unfortunately the sale was 6 weeks delayed to the first completion date but david was always chasing the reasoning and updating both me and my solicitor. Cannot thank him enough chasing everything and preventing a million break downs on my behalf.
5

3 years ago

review by Kelly Gilroy

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Dawsonsproperty.co.uk Review

Dawsons are dedicated and experienced specialists in Sales Lettings Surveys Valuations Auctions Land New Homes Without doubt the leading Independent Estate Agency with branches covering Swansea Gower Llanelli and Carmarthenshire

Dawsonsproperty.co.uk Customer Service Contacts

No contact details for this company.

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