Din Offentlige Transport

Been using public transport in Denmark all my life and no matter how many times they change their name to get away from their bad reputation, they continue to fail meeting the average European standard.
I used to commute between Zealand and Jutland every week for a couple of years and the delay was around 45 minutes in average, usually because they didn't have an available train set or the driver was missing.
The bus routes and time tables are changed at such a rate you never know when your transport is going to be there unless you check the journey planner app every single day.

Worst of all is that instead of spending money on getting their current services up to a respectable level, they're spent on expanding metro lines, modernizing stations and so on. How about having some ******* backup personnel for the trains first of all? Seriously.

And their 50% refund system offends me when they try to sell it as some great travel insurance. What other company can get away with only refunding 50% of a product they fail to deliver and even promote themselves on that account?

My bus should have picked me up 3 times while writing this review.. Still waiting on this joke of a company.

I am Danish but live in Norway. In between I visit Copenhagen for meetings etc. At earlier visits I had used the DOT-mobile pay app for the city's public transportation successfully. You put in your destination and paid the correct amount through the app. That worked well. But at my last visit the app couldn't any more show the destinations. You had to put in, how many zones you would travel. Well, I was in a hurry to get on the METRO and thought I remembered that there were two zones from central Copenhagen to Kastrup Airport, so I paid for that.
At my arrival to the airport I was charged by a single person who insisted that he was a controller. Apparently my memory of two zones was wrong, and I had to pay for three. I was an idiot and ignorant and should of course have been aware of the easily visible (???) signs with places and zones located at the stations. 700 DKK (Danish kroner) to pay. He did not need me to give him my Danish CPR-nr, because he already had that information through the DOT-app. No mercy. He apparently needed to harvest as much as he could on his lone hunt.
For tourists and other foreigners who are not well acquaintanced with Copenhagen the DOT system is a trap. For the local traffic companies it must be a goldmine!
The METRO in Copenhagen is being extended by an Italian company that - aledgedly - never before had a job north of Africa. Therefore numerous scandals. This suits the style!

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