directgolf.co.uk

4.2 / 5

directgolf.co.uk

4.2 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.2 / 5

Trust Score

3.9

Reviews

5

Social

5

Featured

3

Technical

Is directgolf.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • SSL Certificate Not Detected
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

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Directgolf.co.uk Review

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Last update: Fri, Dec 3, 2021 8:46 PM

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Directgolf.co.uk Reviews & Complaints (30)

Having spent over one thousand pounds in your Seafield outlet over the years I do not know why you do not honour golf gift vouchers. Your company have peoples monies paid for vouchers. This appears to be bad for customer relations . Regards Alex Gosman
3

1 year ago

review by Alex G.

Impressive quality ....excellent value for money for our 8yr old grandson who was very proud to use his first half golf club set ...at £53 grandma was very happy
5

1 year ago

review by Pauline L.

excellent service ( placed order 2 early, 2 days later you gave me birthday voucher) very pleased with the goods I purchased.
5

1 year ago

review by Keith L.

Goods ordered wednesday evening and arrived friday lunch time,you can get better service than that.
5

1 year ago

review by Les L.

Very speedy service was with me within 24 hours of ordering the goods.
5

1 year ago

review by Julian O.

I placed an order on Thursday 19th November. I paid for next day delivery. I was sent a Tracking e-mail. I tracked the item on Friday there was no information available. I called your Customer Service Dept. and was told that the product didn't get sent from the Warehouse so delivery would now be Monday. I tracked the item again on Monday and saw that the item had been sent to the wrong depot, Inverness. I am in Durham!. I have been told by the Customer Service Dept. that it will now be delivered on Tuesday. I have now waited in for 3 days to receive this. This is the first time I have used Direct Golf. I won't make that mistake again. What a useless, disorganised inefficient company!
3

1 year ago

review by Geoffrey F.

Extremely quick delivery and despite being out the first attempt the courier called later so I got the order within two days. Spot on!
5

1 year ago

review by David E.

My item that I ordered took over three weeks to turn up and after several calls trying to chase the item up, I was never contacted. My experience has made me feel like I would never use direct golf again unfortunately.
3

1 year ago

review by Sam X.

I ordered two pairs of Slazenger trousers - one "winter" and one "normal" - both size 36 waist and 31 leg. When I received them they were sized 36 Regular with no indication of leg length. When measured one pair was 30.5 ins leg and the other 32.5 ins. How can there be 2 inches different in the same size? I have kept the shorter ones but returned the longer ones to my nearest store. At least they have agreed to refund my Paypal account but I shall not be purchasing any more clothing online.
3

1 year ago

review by David G.

First class service two items of clothing delivered on time very quickly. Great value on the Slazenger pin stripe trousers and tee shirt. Impressed with the quality of the items purchased' Robert Dundee.
5

1 year ago

review by Robert X.

I placed an order for a Ping G25 Driver in Sept but was informed in mid Oct it had been cancelled due to problem. I lost the 20% offer on at the time. General lack of any interest in poor customer service
3

1 year ago

review by Gary Breen

Of the four items which comprised the latest order the only negative was that the size 12 Sweater ordered for my wife was too tight even though she is definitely a size 12.
4

1 year ago

review by John V.

Bought Nike golf bag for sons Christmas present the site was great easy to navigate with clear details pricing etc,the delivery was spot on and arrived exactly when stated,no complaints and will be using again,many thanks
5

1 year ago

review by Jennie M.

After returning my faulty shoes it took 4 requests, 25 days, before a replacement pair were dispatched to me. If I had not chased the replacement shoes (4 times) I have no idea how long it would have taken to get the replacement pair
3

1 year ago

review by Michael Z.

Really disappointing experience: poor communication, incomplete order & 2 months wait! The only other time I used DG the service was 1st class? Would use DG as a last resort.
3

1 year ago

review by Ian A.

I have ordered on line, or purchase from your outlet in Huddersfield and always found the goods to be of excellent quality and staff most helpful. May it long continue to be so. Thanks. Trevor Moxon.
5

1 year ago

review by Mr Moxon

Very good service order on Monday got them on the Wednesday
5

1 year ago

review by Maureen A.

I've tried 4 different ways to get hold of their customer service. There's no number to ring but I've emailed, tweeted, written on their facebook page and messaged them on facebook, but no reply! I find it amazing that they can have such bad customer service!
3

1 year ago

review by Gary Hatfield

I have a few people to whom I send Today's Golfer magazine. I would very much like to have a NAME attached to the REF NO. for each person so that I know to which subscription I am either renewing or need to refer to. Thank you.
3

1 year ago

review by Pamela E.

I was waiting 3 months for my order. Called so many times and left messages- no reply, sent emails- no reply. I understand Golf Direct has had some issues but at least send an automatic email explaining the situation and whether or not I've lost my money! When I finally got through, the scorecard I ordered was STILL not in stock after 3 months so had to amend my order. This is a real shame as I've been a good, loyal customer to Direct Golf and with price matches everywhere else I'd now consider shopping elsewhere unless there was some sort of good will on Direct Golf's part. It's been a shambles quite honestly.
3

1 year ago

review by Lawrence W.

Directgolf.co.uk Review

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