Dirt Devil

I came to the site by virtue of Consumer's Guide noting that the $50 DirtDevil out perfromed a $400 Dyson. In reviewing what other customers had to say about the various products, I bought a $52 unit: 1. It arrived within 3 days. 2. Tho small (which means this is more for "spot" duty than large areas, the DirtDevil outperforms my $600 Dyson. 3. Unit is light and easy to carry. I would highly recommend buying from DirtDevil.

I paid $20 for expedited shipping, only to receive the wrong belt. I ordered correctly, yet they shipped the wrong item, albeit, on time and quickly. Getting the correct belt was impossible. They tell me that their webpage is not accurate for finding the correct belt, but they would happily ship me the correct belt, not according to their webpage though, in about 2 weeks. They would not refund the $20 I spent for expedited shipping, nor will they expedite sending the proper replacement belt, or the belt that I ordered. 40 minutes on the phone gets you nowhere. I strongly recommend not ordering from this company. I would even go so far as to recommend not buying ANY Dirt Devil or Royal product. After another 4 days the correct belts showed up. $20 overnight shipping gets you expedited shipping only the first time. If they make a mistake, they will eventually fix it after arguing with them. They will ship it by slow mail to fix their mistake. Amazing that they will risk not selling me more vacuums for a $4 belt and being cheap on the shipping to fix their mistake.

I seldom give a bad review, but shipping took several weeks. The website said the item was in stock when I ordered. I did not get an email with the status of my order. Prices were about the same as in stores (I could not find the belt I needed in stores). I'll avoid dealing with this company in the future.

We found that this business has an active Facebook page with 68646 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.