drivejohnsons.co.uk

4.3 / 5

drivejohnsons.co.uk

4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

3.9

Reviews

3.5

Social

5

Featured

5

Technical

Is drivejohnsons.co.uk legit?

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  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

25

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Trust score (4.7/5)

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Trust score (4.7/5)

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Trust score (4.7/5)

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Online Traffic School Courses and Learners Permit Courses all approved by the Florida DMV for all 67 counties in Florida Most commonly taken for traffic tickets such as speeding and moving violations

Based on 1672 reviews

Smart.Reviews

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Trustpilot

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Drivejohnsons.co.uk Review

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Last update: Fri, Dec 31, 2021 12:47 AM

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Drivejohnsons.co.uk Reviews & Complaints (25)

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refund 3 /5

customer service 3 /5

TOTALLY UNRELIABLE DRIVING INSTRUCTOR! THE COMPANY DOESN’T KNOW WHO WORKS FOR THEM OR WHO THEY EMPLOY, LACK OF PROFESSIONALISM! THEY WILL STRING YOU ALONG FOR 30+ LESSONS AND THEN ONCE YOU BOOK YOUR TEST THEY DROP YOU BEING VERY ARROGANT AND RUDE THINKING THEY KNOW BEST LEAVING YOU WITH NO CAR OR INSTRUCTOR. THE COMPANY DOESN’T HAVE THE INSTRUCTOR ON THEIR SYSTEM AND ARE UTTER USELESS WHEN DEALING WITH COMPLAINTS. THE INSTRUCTOR ISNT WHO HE SAYS HE IS!!!!! WOULD NOT RECOMMEND, STAY AWAY FROM THIS COMPANY!
1

1 year ago

review by H. N.

Just passed my driving test first time after having lessons with driveJohnson's. Could not recommend this company enough, they are professional, friendly, helpful and most importantly they actually know what they're doing! My instructor was amazing and really helped to build my confidence up and get me test ready, definitely wouldn't have got quite the same results with another driving school. Thanks so much :)
5

1 year ago

review by Amira

Please avoid DrirveJohnson’s who are unprofessional and just outright dodgy. I paid in advance for 10 lessons. My driving instructor said inappropriate things and was either late or never showed up for agreed appointments. I decided to cancel my remaining lessons and requested a refund for them. DriveJohnson’s refused me a refund saying that their instructors are self employed and advised me that since starting my lessons my instructor no longer works for the company and therefore they cannot give me a refund. This has left me out of pocket by over £150. They should be ashamed of themselves.
1

1 year ago

review by Lauren Scorgie

I booked for my sons birthday . Instructor did not show up. When I called head office they contacted her and she said she had been outside the house ( Blatant lie ) Office staff very apologetic and rebooked for another instructor a week later. He actually turned up and lesson was ok. However for 10 days since then I'm trying to book another and it's impossible. He is refusing to give me one hour slots and the next lesson is 2 weeks away at not a convenient time. This would have been a month since the first lesson was scheduled . Awful service and not acceptable . I will have to try elsewhere as this whole experience has left a bitter taste in my mouth
3

1 year ago

review by A. P.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Honestly it's been the worst experience I wanted to change my transmission from Manuel to Auto and upon doing so asked if I had to contact my instructor was told no and that everything would be handled on their end. They informed me the process would take 24-48hrs but nearly two weeks later I am having to chase them up only to be told that I've lost 2hours as I didn't cancel my future lessons with the instructor. This was no fault of mine and they proceed to take my money and refused to refund me for the outstanding lessons as I'd prefer to go somewhere that actually takes ownership when a staff member gives wrong information. Be careful when booking with them and make sure they tell you all required information as they seem to pick and choose what's relevant to fit their agenda.
3

1 year ago

review by Kay N.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Only use this company if you want to spend hours on phone booking lessons that are then cancelled anything from a day before to an hour before the actual lesson and after wasting three weeks trying to get a lesson to then get told that they don't actually have any instructors for your postcode after all. Horrendous customer service.
3

1 year ago

review by Sandra S.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

I just passed my test this morning in Leeds with an instructor called Ali. My lessons were engaging and better still we had a good laugh. I highly recommend drivejohnson to anyone looking for driving lessons.
5

1 year ago

review by Liam W.

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

I Highly recommended Abbas from north west London area. He it's driving Hyundai i30 I was very scared of the size of the car at the beginning as I was driving Kia picianto before and my other instructor left the country with last minute notice so I had to change it. But I'm extremely happy with Abbas he makes me very comfortable and confident driving his car. He it's really good instructor very professional and have a lot of knowledge Thank you Abbas Ewelina
5

1 year ago

review by Ewelina P.

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

DriveJohnson's have been fantastic from start to finish. Their bookings process is simple and easy, the staff on the phones are really friendly and happy to answer any questions you have. I was allocated a brilliant instructor who explained things thoroughly and made lessons enjoyable. If you want to learn to drive, don't look anywhere else.
5

1 year ago

review by Abbie P.

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

Managed to pass last month, Was given a great instructor who picked up what I wasn't the best on and worked on that! Very helpful and helped me secure an earlier test despite saying it could of been in April which would of been cancelled now.
5

1 year ago

review by Connor H.

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

I started learning to drive with driveJohnson's driving school at the start of the year and could not be happier with the service I received. As a key worker, I was able to continue with my driving lessons and still take my test as planned. They did everything they could to make the process as stress free as possible. My instructor was extremely thorough in cleaning the car before and after lessons and I felt very safe. Getting to work has been a nightmare recently so finally having a licence will make things a lot easier for me. Thank you driveJohnson's!
5

1 year ago

review by Emma H.

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

My experience with this company was amazing. From the help from the booking team to being allocated a great instructor Paul, I said to my instructor I needed to be passed in 3 months due to work commitments and I feel like he really helped me and gave me extra hours when I needed it! honestly not a bad word to say about this company & thank you for all your help! highly recommend
5

1 year ago

review by Janine R.

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

unprofessional, they steal your money, drivers waste your time, cancel lessons, dont show up etc. Admin are equally as useless (although some are fairly nice, but no one actually solves your problem). avoid. I learnt relatively little and my driver bailed on me and stopped teaching about less than 2 weeks before my test :)
3

1 year ago

review by Sadaf H.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Every company gets the odd negative review. I was surprised to see what I've seen here. Go to a legit review site such as Trustpilot or google to get a fairer assessment. My experience with driveJohnson's was very good. Passed first time within 20 hours.
5

1 year ago

review by Tommy B.

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

TOTALLY UNRELIABLE DRIVING INSTRUCTOR! THE COMPANY DOESN'T KNOW WHO WORKS FOR THEM OR WHO THEY EMPLOY, LACK OF PROFESSIONALISM! THEY WILL STRING YOU ALONG FOR 30+ LESSONS AND THEN ONCE YOU BOOK YOUR TEST THEY DROP YOU BEING VERY ARROGANT AND RUDE THINKING THEY KNOW BEST LEAVING YOU WITH NO CAR OR INSTRUCTOR. THE COMPANY DOESN'T HAVE THE INSTRUCTOR ON THEIR SYSTEM AND ARE UTTER USELESS WHEN DEALING WITH COMPLAINTS. THE INSTRUCTOR ISNT WHO HE SAYS HE IS!!!!! WOULD NOT RECOMMEND, STAY AWAY FROM THIS COMPANY!
3

1 year ago

review by Melissa E.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

I had booked a driving lesson over the phone, got a text confirmation and the driver didn't turn up. I rang to make a complaint no one has got back to me. I called again and was given another appointment and a confirmed text, the next day the instructor cancelled the appointment said he was fully booked. A very poor service all round.
3

1 year ago

review by Cynthia B.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

I never write reviews but I fell that my instructor definitely needs this review. Im a first time learner so I was sooo nervous but honestly my instructor calmed me down and helped me with everything. All the questions I had he answered in such a professional manor (I had like sooo many questions) but he didnt even care. I am 29 so I needed to sort my self out before it was too late. Im so thankful to my instructor with out this company I would still be getting smelly buses. Thank you Drive Johnson's I wouldnt of dont it with out you.
5

1 year ago

review by Darcy W.

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

Thank you so much to drivejohnsons and my instructor Mark. From making my first booking with the office to passing my test it was easy, fun and informative. Soooo happy i can now drive and Mark was literally the best instructor i could have asked for. Would recommend anyone wanting to learn to use these guys.
5

1 year ago

review by Alfie G.

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

My driving instructor decides to let me know this morning on the day of my test that the car has "exploded". Mind you I was driving it yesterday, I demanded my refund from him and now I'm having to wait a whole 2 months before I can book my next test. Devestated is not the word I am feeling right now.
3

1 year ago

review by Abiel G.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Please avoid DrirveJohnson's who are unprofessional and just outright dodgy. I paid in advance for 10 lessons. My driving instructor said inappropriate things and was either late or never showed up for agreed appointments. I decided to cancel my remaining lessons and requested a refund for them. DriveJohnson's refused me a refund saying that their instructors are self employed and advised me that since starting my lessons my instructor no longer works for the company and therefore they cannot give me a refund. This has left me out of pocket by over £150. They should be ashamed of themselves.
3

1 year ago

review by Lauren S.

#delivery(3/5) #price(3/5) #quality(3/5) #refund(3/5) #customer service(3/5)

Drivejohnsons.co.uk Review

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