druidsgolf.com

Horrible company. They refuse to stop flooding my email with junk, no matter how many times I block them or report them. This is the 5th one star rating I have written them because of it, and I will continue to.

This company is so pathetic. Wal-Mart quality product at Golf Town prices. Customet service is likely in someone's parents basement.

Plus, they won't stop spamming my email so I come and wrote them reviews each time. This is my 4th.

Absolutely awful company to deal with!!!! We’re having an issue with a pair of shoes that we want an exchange or refund for, however after making the initial request back in January and chasing 4 times since, they are just ignoring us!! They state they will look into it and never do. Today we have gone to the website to chase it yet again, and the site is shut down until a launch in 2 day. So there is no way at all of contacting them if you have an issue. No phone number, no chat function, nothing! We just wish we had seen all of the similar reviews as to what we are not making now before we bought from them. Absolute money grabbers!

Logged in as soon as the black friday deals opened on the Thursday morning!
Loaded up the basket, as quickly as I was loading it, they were taking items out as they had no stock!?
Even though I had them! Bizarre...
Finally made my order up minus about 8 items that had been taken back,
12 days later and the 6 items arrive, well I thought they had....infact it was just 3 items! Both the bags I ordered for Christmas present and a pair of shorts were missing, with just a N/S on the side of the invoice next to said items.

Full amount had been charged, no message to let me know, just find out when a miniature parcel arrives.
Now I need to spend ages shopping again!
Why have a Friday sale if you don't even have the stock? Or the ability to honour the items in people's baskets etc.
Let alone not even letting me know the happenings on our of stock items, happy to try and support the more unique business, but when their help is as poor as this and it's us that has to do the chasing and ask the questions they don't deserve our custom!
You can't even speak to them via the phone only a person on the ask chat when they're available.... absolutely shocking service or can I even call it service?? When it wasn't there!??

Terrible quality and worse correspondence dealing with them. After they confirmed that I would get a refund they then refused my refund. 6 months has now past and they won't replay to my emails. Avoid as there are much better deals on much better quality of products.

I sent in my order on 14 May and received my order on 23 May. I just thought it would only take a week but I suppose with everyone ordering on line and lots of deliverys it was not so bad.

Very efficient, order on a Sunday received by lunchtime on Tuesday.

I gave 4 * because you have advertised 4 items for €99 yet when i chose from that pack it charged me €135 along with postage no matter how many times i tried it. Other than that .....Great service, fast delivery and clothes true to size and good quality.

World class customer experience

•Placed order for a trolley at 3 o’clock received next day at 10 am. (Good value for a 4.99 p&p)

•purchased trolley in sale 149.99 down to 59.99 - wouldn’t not be great value if purchased at full price but for 59.99 an absolute steal and looks to be great value.

I ordered a trolley in May which was on pre order for delivery circa 10/06, email received 02/06 informing that this had been put back to 06/07.

At this point I requested a refund as unfortunately the time frame was no longer one that worked for me, I appreciate it may be out of Druids control but at that point I went and purchased another expecting the refund process to be straight forward for an order Druids cannot fulfil.

My initial request for a refund was on the 02/06 and so far I have had just 2 replies -

The first offering me a free accessory pack (this was already included as I brought during a promotion??) and a 20 voucher - I have no with issues Druids attempting to save the order initially with the offer as it makes good business sense (I imagine a large volume of pre orders is good cash flow in uncertain times). I declined the offer on the 04/06 and again asked for a refund to be processed.

No further contact was received until I chased again on the 09/06 to which i was told I had to provide bank details and that it can take 28 days? The website currently states 3-5 working days for a return refund straight back to card used for payment? Not sure why this should take 5 times longer and involve me providing additional financial details??

I replied on 09/06 pointing out the above out, expressing my confusion as to having to provide bank details and requesting confirmation that my refund would be processed in the standard way with a confirmation of when it will be done.

As yet I have no further reply, despite sending a chaser email, which leaves me very disappointed and still out of pocket.

I understand we are in a very different times than a few months ago but its 9 days since I requested a refund for an order that a company cannot fulfil as promised, is that really acceptable even now?

Bought Ambassador Pack,(2 Polos and 2 Mid Layers) they are really nice fit and material very good. Would recommend to anyone. Delivery with 2/3 days. Thank you

My delivery arrived far quicker than I was expecting (due to COVID 19 high volume ordering and delivery for courier companies), the value for money is unreal given the high quality of my polo shirts.... many thanks

Polo received was not as per photo, the other polo shirt I received the size was not correct I ordered a large as I had previously ordered medium polo shirts for my daughter and they were a little small but she could wear them, this time I ordered large it was smaller than my previous medium.

Disappointment that delivery will be 3 weeks late

Lovely selection and colours of polo Shirts, I got a present of one and then bought 4 more .

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