Duracell Battery Charger Power Adapter Rechargeable Batteries

Took 4 weeks to mail a camera battery, and even then it was only sent after a phone call and an upcharge for UPS shipping.

Camera manufacturers' extraordinarily inflated battery prices have bred a dirty market in cheap impostor batteries, flourishing online. There are hundreds of these fakes on Amazon.com alone, shipping from no published addresses and fronted by disposable Gmail accounts. Amazon just looks the other way, raking in commissions on spurious claims and doctored ratings by battery scam artists who say their products are good-as, if not better-than, OEM voltage and amp hours. I know. I'm an investigative journalist and videographer who's been burned more than once.

When I needed a half dozen of the heftiest camera batteries in the NP-F class to power a newly-acquired lighting kit, I looked for a name I could trust. For years, I've relied solely on Duracell whose batteries have never failed to live up to their specs. DuracellDirect.com caught my eye. But as of this writing, Duracell has yet to release its best of class, the F970s, in the United States though they are available in the UK. London-based DuracellDirect came to my rescue, shipping the batteries I needed from their London facility via DHL Express in time for a video shoot already in production — customer service that's all too rare in online retailing and offering engineer input on the performance I was likely to achieve using the Duracell version.

Not only were Duracell's batteries far less expensive than Sony's, they're built to outperform. These Duracell NP-F970s provide 7800mAh compared to Sony's 6300mAH. The breeding shows. I can keep an LED video light lit at full output longer than four hours on a pair of them while freeing myself from worries about on-location lighting failures — or whether they'll still be working a month from now. Duracell's 3-year warranty shames the hit-and-run frauds.

Duracell demands rigid standards from this reseller, and the fact that DuracellDirect has recently taken over online distribution of Duracell products in the United States is great news. They've been handling Duracell batteries in the European market for 13 years and while there were apparently issues with DuracellDirect.com's previous operators, this experience and the outstanding performance of its new management team has made the site my go-to source for camera and lighting portable power.

I ordered a retail package according to the picture in their web site, but they mailed me a used bare one without package.

Never trust the picture in their web site, they always mailed out a bare one according to their customer service representive.

If you want to buy a used bare one, this web site is the right one for you.

I ordered a cell phone battery on 1/8/2008. I still have not received it 2/19/2008.

Used info provided at Duracell website to order laptop battery....did not fit my laptop. Admitted that I had ordered the wrong battery and received a RMA number with instructions to return the $50 battery to London, England. Lowest shipping for the battery was around $200...I returned to the address in Rhode Island. When I again requested a refund, I was again told by Matthew that it had to be sent to England. I assume they manufacture very fine batteries....just be sure that you order the correct one.

I bought a batterie for my Macbook Pro but only half a year later its capacity already dropped to only 40%. After I complained they replaced it but now 6 month later the new batterie is not recognized by my Macbook anymore. I complained again but DuracelDirect just explained it's 13 month after I purchased it, so no warranty.
Their products are designed to fail! So please don't buy them!

This is the third time I have ordered Duracell batteries from Duracelldirect. We now have about 36 smoke and intrusion alarm devices at our small business that all take the same battery. It is nice to be able to get that many batteries at once.

We have never had any problems shipping, billing or getting exactly what we wanted.

Fraud they lead you to believe you are ordering genuine Duracell baterries and then they ship you some made in China generic BS. I ordered backup batteries for my new Canon SD 850 and when they arrived they were generic crap not the Duracells I was led to believe I was ordering - BEWARE stay away. Ordering was easy and shipping was prompt if I wanted generic crap.

I'm surprised that Duracell is letting these guys get away with such shoddy business practices, because they're certainly not doing the Duracell name any good. I've ordered twice from this company, relying on the name, and both times they have shipped a no-name China-made knockoff with a lower power rating than the original OEM battery -- after stating that the new battery would at least equal the original in power. Never again.

Ordered 3.7 Volt Li-Ion cellular phone battery
for Motorola KRZR K1. Knew it was a knockoff, but took a chance. Battery was delivered in five days. Installed it in the phone and charged it. A week later the initial charge is down to two bars, but holding well--much better than the original Motorola battery. Service and product met and exceeded expectations. I would order from DuracellDirect again. No shipping charge and battery was well packaged.

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