ffx.co.uk

4.4 / 5

ffx.co.uk

4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score

3.8

Reviews

5

Social

5

Featured

4.5

Technical

Is ffx.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

9

reviews

vs

0

AI declined reviews

0%

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Based on 75204 reviews

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4.4

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4

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Ffx.co.uk Review

No description for this company.

Ffx.co.uk Customer Service Contacts

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Last update: Tue, Sep 7, 2021 3:03 AM

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Ffx.co.uk Reviews & Complaints (9)

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delivery 3.4 /5

price 5 /5

refund 1 /5

customer service 2 /5

The selection of tools with various makes to choose from are excellent at FFX. Service and delivery are second to none every time. I have no hesitation to recommend FFX to everyone looking for a great company to deal with. Thank you guys.
5

1 year ago

review by Edward H Herbert

#delivery(5/5)

I ordered 3 items a dewalt tstak caddy, an 18v 5ah battery and dewalt fast charger yellow The caddy had layers of bubble wrap but and a big BUT the battery and charger had no bubble wrap or any protection what so ever not even boxed with manuals and just put in the caddy and caddy wrapped meaning you could hear both battery and charger bouncing around loose inside as I'm trying to take the bubble wrap of the caddy which caused both battery and charger to get scratched marked ect worse case they could of been broke during transit ect because of this stupid company not bothering to supply boxes or even wrap the units absolutely fuming when you buy items new they should come boxed new with manuals not as if someone just slung them in a box from Ebay disgusting service
1

1 year ago

review by Christian Taylor

Ordered a large item (palletised) no comms and no delivery, ended up cancelling the order only to be told i would have to wait for my refund until they received the item back from the courier company even though i never received it. Will not recommend or use this company again.
1

1 year ago

review by J. R.

#delivery(1/5) #refund(1/5)

I would not spend a penny with this company Who Are false advertising Stock items, your In stock order may not arrive for many Days or weeks later, all without you hearing back from them to say it’s out of stock, I purchase Dewalt nails that weren’t out of stock however they had none To sell Anyone and took my money, I called dewalt only to Then be told there’s a global shortage of nails and brads so don’t buy Any Dewalt Product that has Other commodity items such as nails etc, they want you to buy these so called top of the range tools, only issue is you may find no stock of nails Or other required items, it’s the same on some Spare parts too To repair items, I would not spend any of your Hard earned money on this brand until they have lifted stockpiles, it’s good stuff but they are selling items that you cannot Fully use Due to lack of supplies, false advertising and bad service from my point of view, Dewalt led me to Various Website to buy More nails Which I did, however They will not arrive On time to do the job, total joke a massive company not having our backs on a simple item automatically produced such as nails and brads, They reported me to Trustpilot to say my information was wrong however I have sent invoices to them to show them, don’t buy from them as you may not receive good in time to do your job, Regards everyone steve
1

1 year ago

review by Steve Warrington

***AVOID*** ***AVOID*** WORST COMPANY IVE EVER DEALT WITH! AVOID AT ALL COSTS! DELIVERED FAULTY ITEMS AND REFUSED TO GIVE REFUND. TOOK 2 MONTHS TO GET A NEW ITEM SENT BACK OUT TO ME. AWFUL CUSTOMER SERVICE! BLOCKED ME FROM CALLING THEM OR ACCESSING THEIR FACEBOOK PAGE!
1

1 year ago

review by J. S.

#refund(1/5) #customer service(1/5)

Recently purchased a Dewalt battery charger from here, Item arrived as described, very good price and fast delivery. Would definitely recommend and shop with again
5

1 year ago

review by Aaron B.

#delivery(5/5) #price(5/5)

I ordered a specialist tool for £400 specifically for one job that we have been dealing with. When I received the delivery I noticed that the tool was damaged. I tried to phone costumer service but couldn’t get through so I sent an email with the pictures of the damage and asked them to send a replacement. I got automatic reply that They will reply in 48-72 hours. In the meantime I did try to contact them by the phone and did manage to get through but through asking for different department first. I took me 2days .They told me that they were busy and will come back to me when they can. It is very frustrating!!! This issue caused damage to my business as I have my carpenter waiting for the tool and not doing the work.
3

1 year ago

review by Deleted User

#delivery(3/5)

ordered £600 of tools I ordered £600 of tools, next day delivery, half came next day half the day after. Some tools were incorrect, poor customer service, they tried to send replacement but sent to wrong address. I would recommend using another company, as that tool was vital to my work. And it’s only just been sorted 2 weeks later
3

1 year ago

review by Deleted User

#delivery(3/5) #customer service(3/5)

We found that this business has an active Facebook page with 25414 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Ffx.co.uk Review

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