Cuckoo Clocks German Gift and Black Forest Cuckoo Clock Shop

4.7 / 5

Cuckoo Clocks German Gift and Black Forest Cuckoo Clock Shop

germanclocksandgifts.com
25 Reviews
4.7 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.7 / 5

Trust Score

4.9

Reviews

4

Social

5

Featured

4.5

Technical

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Based on 25 reviews

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4.7

25 reviews

Germanclocksandgifts.com Review

Shop for authentic Black Forest Cuckoo Clocks Nutcrackers German Smokers Beer Steins and hand carved Anri Nativities from Fehrenbach Black Forest Cuckoo Clocks online store

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Last update: Tue, Sep 14, 2021 4:36 AM

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Germanclocksandgifts.com Reviews & Complaints (25)

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delivery

price 5 /5

quality 5 /5

customer service 5 /5

on-time

That's small wooden piece is loose on I cannot tell where it supposed to go. All instructions are in German! lived there 3 years but I can't translate all of it. Please email me an English version soonest. Thank you so mucH for getting it sent in time for my 91 year old Dad's Christmas.
4

3 years ago

review by Denise N.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Great selection and easy placement of order. Also callled before ordering with a question and the person that answered was very knowledgeable and helpful. I was pleased to received my clock a day early!
5

3 years ago

review by Tony B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I absolutely love my mushroom smoker. The craftsmanship is amazing and it was packaged very securely and it arrived on time. I will definitely be back to purchase other items. If I had to give any constructive criticism, the only thing I might add is that the little chimney on my mushroom house, in the picture when I ordered it, was a beautiful raw wood. When I received it the one I got was painted black. Other than that everything else is absolutely perfect. I love these items and craftsmanship and will be back for more. Thank you so much!!
5

3 years ago

review by Kathie M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I didn't even know this site existed! So happy to have discovered it! LOVE IT! However, when I received my order it was broken. Luckily, it is something I can fix with some good wood glue, but still a disappointment.
5

3 years ago

review by Catie R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I found the descriptions a bit lacking. I wasn't sure if the children on swings moved as a pendulum on one or more clocks I looked at. The item itself is very nice for the price. It is very, very similar to one my brother brought to me from Germany in the 1960s. We bought the clock for our granddaughter's 8th birthday which is approximately the age I was when I received it. She loved it every bit as much as I had! I will definitely look first at germanclocksandgifts.com if I am looking for a cuckoo clock in the future.
5

3 years ago

review by Liz J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordering went smoothly. The glasses weren't as nice as I'd hoped but they were as advertised! I believe they are traditional German wine glasses and I'd hoped they were prettier in person. The store is great, I'd order again!!
5

3 years ago

review by Karen Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am a repeat customer. Love your products and especially love your customer service. Oddly and not your fault, I tracked my order and it went around in a circle for a day before I received it. USPS Priority? Distribution center to my post office back to distribution center to my post office and then to me. So it took 3 days not 2
5

3 years ago

review by Peggy N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Not quite exactly what I ordered. I wanted a clock with a young girl on a swing but got one with an older looking girl. As it was needed as a gift, it will have to do. It is however, a nice little clock.
4

3 years ago

review by Joja O.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Beautiful clock, just what I was looking for. My boyfriend is an auto body tech who's granddad was a blacksmith from Lithuania. Fast response from customer service answered my questions. I received it promptly, but this is a Christmas gift so while it came packaged well and looks fantastic it will not be completely assembled and in use until then.
5

3 years ago

review by Donna G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Considering that I purchase a large amount of these key wind novelty clocks to sell in my shop from your company it would be good business to offer volume discounts to a fellow retailer. Or at least forward wholesale distributor info to me.
5

3 years ago

review by The B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a Christmas smoker with incense cones. It arrived just in time for Christmas as promised. It looks so lovely in my living room among my other decorations. My German parents will absolutely love this addition to our Christmas celebration. Thank you!
5

3 years ago

review by Catherine L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great site and selection. I am happy to know you have a website. I used to live in Chicago and miss going to the Christkindlmarket there so I am happy I can still order similar products you offer online!
5

3 years ago

review by Magdalyne P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great shop and great customer service. I enjoyed the merchandise available in the store and the open layout of the store. The staff were very friendly. I do not live in the area but I wanted to purchase some items that were in store but not online. I contacted them using the email address on their site and received a quick response. I was able to call them and order the items on the phone. Everyone I dealt with were very helpful and friendly.
5

3 years ago

review by Richard W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Thank you Chris for your expert help on cuckoo clocks. The Hones traditional clock is awesome; keeps great time and love that wooden cuckoo! I will treasure this piece, especially since it came from the Black Forest, home of my ancestors. Thank you.
5

3 years ago

review by Caroline A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered a clock during Covid so obviously there was some delay. German Clocks and Gifts were just amazing in tracking its arrival! Love the clock and would highly recommend this vendor... clearly take their business seriously and care about their customers!
5

3 years ago

review by Jacqueline U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I contacted German Clocks and Gifts on the availability of a Cuckoo Clock I saw on their website. I was told the clock was not in stock at the store but was available from the manufacturer in Germany. I ordered the clock and it arrived in pristine condition. Very happy with the Cuckoo Clock and the customer communication provided by German Clocks and Gifts.
5

3 years ago

review by Ginny C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My family and I absolutely love our new cuckoo clock! I ordered the clock on a Saturday and it was delivered in the U.S. from Germany the next Thursday. Very quick shipping. It arrived in great condition and everything works properly. After receiving two damaged clocks from another company, we were so happy to with the service and quality of germanclocksandgifts.com. My three year old (and me) love to watch the cuckoo bird at the top of the hour and then listen to the music that follows with the turning dancers, water wheel, and rocking horse. We couldn't be happier with our purchase. Thank you.
5

3 years ago

review by Michelle N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have shopped in your store previously, but needed to resort to online shopping this time due to the pandemic. Your website was very easy to navigate and I was easily able to select Father's Day gifts.
5

3 years ago

review by Kelly O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had a problem with the cuckoo in our cuckoo clock and got immediate help from the customer service. John, who is a true expert with those sophisticated clockworks, solved the problem remotely in no time. Excellent service! and the cuckoo calls happier than ever.
5

3 years ago

review by Heni B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I just received my cuckoo clock. I really liked the protective packaging. It was incredible to see all the care they had when packing it. the cuckoo clock is extraordinary. It was very easy to buy online, I really liked that they contacted me to confirm the address. I like the price of the cuckoo clock very much. The cuckoo clock is much more beautiful than in the photo. I recommend buying from this store. the prices are good and the products are extraordinary.
5

3 years ago

review by Juan F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 1 mentions in other websites

Germanclocksandgifts.com Review

Shop for authentic Black Forest Cuckoo Clocks Nutcrackers German Smokers Beer Steins and hand carved Anri Nativities from Fehrenbach Black Forest Cuckoo Clocks online store

Germanclocksandgifts.com Customer Service Contacts

No contact details for this company.

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