4.6 / 5
Trust Score
4.3
Reviews
5
Social
5
Featured
4.5
Technical
Is gigantic.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Linkedin account found with large audience
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
16
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 0 mentions in other websites
Based on 648 reviews
Smart.Reviews
4.6
16 reviews
Mamma
5
2 reviews
Trustpilot
4.2
630 reviews
Gigantic.com Review
Buy face value tickets for concerts festivals and events Gigantic an authorised face value ticket agent for the biggest shows in the UK
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Last update: Fri, Feb 9, 2024 3:39 PM
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Really?? I don't think so!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
They also don't seem to refund the 50p 'print at home' charge - even though they claim this pays for ticket scanners on the night of the gig. If the gig does not go ahead, then there will be no scanners to pay for...
Despicable!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
The event was cancelled this year for May and put forward to September.
We are unable to go in September so were offered a refund.
A confirmation number was given along with a date of when the refund would appear in my account, 02.04.2020.
The money has still not been refunded and the customer services are not able to answer the phone, which I understand, but an email should be replied to.
I am VERY DISAPPOINTED with the service.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Very helpful indeed
Highly recommend them
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
very impressive service , worked well..
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 0 mentions in other websites
Gigantic.com Review
Buy face value tickets for concerts festivals and events Gigantic an authorised face value ticket agent for the biggest shows in the UK
Gigantic.com Customer Service Contacts
No contact details for this company.
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I spoke to a great guy called Harry who was so helpful and sorted everything out so quickly and got a refund sorted out straight away! Also managed to get in a bit of craic about the latest bands to see on tour, including some pretty cool artists and bands… this is what we need from ticket companies, not waiting months and having to send dozens of emails to companies who don’t care.
So Gigantic and Harry, you have restored my faith in ticket agencies… you are by far the nicest and the coolest and will be our first port of call for all of our gig needs in the future.
Absolutely recommended!
1 year ago
review by VicThompson
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)