Grape Tree

3.9 / 5

Grape Tree

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

3.4

Reviews

3

Social

5

Featured

4.5

Technical

Is grapetree.co.uk legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

30

reviews

vs

0

AI declined reviews

0%

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Grapetree.co.uk Review

Shop at Grape Tree for great value health foods and superfoods online and in store Including dairy and gluten free organic and vegan FREE delivery over 35

Grapetree.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:40 AM

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Grapetree.co.uk Reviews & Complaints (30)

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delivery 4.1 /5

price 4.7 /5

quality 4.3 /5

customer service

on-time

The order arrived slightly before the two weeks specified, which was a great treat, to begin with.

The 1kg bags of nuts are amazingly good value and tasty too. So helpful to have large quantities.

The person delivering the order was extremely pleasant and actually managed to find our house without phoning! - we live off the beaten track. -

Our order was beautifully packed in its box with purple tissue paper. Everything that I ordered came.

I have submitted another order already and will definitely take a photo of the box and contents next time!
Thank you Grapetree!
5

3 years ago

review by Grace Davies

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The products are of good quality, delivery is fast and I did have a problem with one of the items in my last order, but this was dealt with, on the same day, by a very helpful person, who organised an immediate refund.
5

3 years ago

review by Z. T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Reasonably good price.Neatly packaged and delivered within 2 weeks
5

3 years ago

review by B. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Delivery took over 2 weeks , communication lacking . Personally next time i would go else where and dont pay extra for express check out its not explained that that just processes the payment faster not delivery.
1

3 years ago

review by L. Y.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

First time purchase from Grape Tree but definitely will be a regular from now on, good web site, easy to negotiate and reasonable prices.
Good delivery considering we are in lockdown, products received were of an extremely high standard.
So great and will definitely be a regular now that I have found you.
5

3 years ago

review by A. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Just what I asked for, except they'd run out of 1kg prunes, so I had to accept 1/2 kgs which were deare.r
5

3 years ago

review by Bryn Jones

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My 2 stars is only because the package of the nuts is in plastic.Otherwise I would give a 5 stars as the products are very good.
2

3 years ago

review by Alexantr Tierry

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Delivery, although free on my order, could have been, even in the current environment, a little prompter.
4

3 years ago

review by W. B.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

No problems with actual order but it was dispatched earlier than expected and email from parcel company announcing imminent delivery was only sent out an hour or two beforehand (so didn't see it in time). Later discovered the parcel left on driveway! So dispatch email from Grape Tree and/or earlier notification from parcel company would have been helpful.
4

3 years ago

review by A. B.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I found the packaging was first class no damage at all, no movement in it. I was kept up to date on delivery times, and was delivered ahead of time, thanks to all at Grape Tree stay safe and keep well.
5

3 years ago

review by John Doyle

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was advised that with the Covid 19 all deliveries would take about two weeks to process. Order arrived by the end of the two weeks.
5

3 years ago

review by Linda Jones

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

orded 2 items got1 with postage made it expensive,do like your shop in Melton.
4

3 years ago

review by Frank Robinson

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I usually shop at the Louth store but did an online order, the site said it could take up to 14 days for delivery but it arrived well before. Excellent products as usual, all arrived well packed in a sturdy box. The only negative is the font used on the site, it’s very difficult to read.
5

3 years ago

review by Lesley Gell

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Unfortunately the next day delivery did not happen, the driver turned up a day late when there was nobody available. wound not leave in my "safe place" as needed signature. Arranged another delivery, parcel did not arrive on named day, again it was a day late. Too much hassle with the delivery courier you use. Doubt I'll order again which is a shame as the product is good.
1

3 years ago

review by Carol Potter

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I had to contact them as m6 good hadn’t arrived after almost a month. That being said the goods then arrived within 48 hours.
1

3 years ago

review by A. T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

It is unfortunate that you have to wait 2 weeks for delivery, I don't know if this is normal or just because of Covid restrictions. I will have to review my stock to make sure I still have enough for two weeks when I reorder
1

3 years ago

review by Marie U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Have ordered from Grape tree before, delivery slightly longer now but that's to be expected in the current climate. Products and service all good.
5

3 years ago

review by Anita Easton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I usually go to the shop in Gretna Gateway. They are a.wYs helpful and friendly. The online service was also good. I am likely to use the Gretna Gateway shop in future, but would happily use the online service If need be.
5

3 years ago

review by John Stevenson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The product was great and as described (it was a baby vitamin D spray) but shipping costs were high (£5.99) for one small product and it took nearly 2 weeks to arrive. Wouldn’t order again.
1

3 years ago

review by Aimee Christie

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Under the present circumstance they did good.my order was delayed by the courier and on emailing grapetree I received a prompt reply and info on when my delivery would arrive.
4

3 years ago

review by O. O.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Grapetree.co.uk Review

Shop at Grape Tree for great value health foods and superfoods online and in store Including dairy and gluten free organic and vegan FREE delivery over 35

Grapetree.co.uk Customer Service Contacts

No contact details for this company.

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