hello-gorgeous.net

2.4 / 5

hello-gorgeous.net

2.4 Poor
For scoring calculation, we evaluate more than 25 parameters.

2.4 / 5

Trust Score

2.7

Reviews

3

Social

1

Featured

3

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

6

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About hello-gorgeous.net

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Last update: Thu, Jan 28, 2021 9:47 AM

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Point: Poor

Review hello-gorgeous.net

hello-gorgeous.net Reviews (6)

I went to the one in Deptford NJ And the one that help me name was Jenny she was so amazing she went beyond to make sure I was comfortable this was my 1st experience and I can not wait to go back
5

10 months ago

  •  

review by dollup

i purchased several Brazilian blowout products from them and I think they have been tampered. The shampoo smells like chlorine. Which was not the smell of the previous bottle. BEWARE
3

10 months ago

  •  

review by Lorievan

Avoid Hello-Gorgeous.net like the plague.

This place is hosted by Yahoo!Shopping, but has a name similar to other Hello Gorgeous web sites that are apparently not related. However, this place is operated like a scam web site, and it appears they have been going about it for some time. They have at least 2 phone numbers linking them to scammers trying to obtain your credit card information. BEWARE.

The bottom line is Customer Service usually can remedy a lot of ills, but this company has extremely poor customer service, and comes off as SHADY. They backordered my [discontinued] merchandise 6-8 weeks, but are STILL advertising it on their web site as available--very UNETHICAL. They advertise same-day shipping, and 100% satisfaction guaranteed-that's a farce.

Essentially, they will leave you hanging; they will not return e-mails; you will wait on hold, be disconnected, and NEVER talk to anyone. Your merchandise might be backordered for 6-8 weeks, as mine was, and your credit card will be charged without receiving the merchandise. You will either get upset or simply give up and call the credit card company--either way, it seems a hassle.

As stated on their web site, orders are placed with the agreement that items advertised are in stock and will be sent immediately, and that CHARGES to the credit card will be at SHIPPING--not upon receiving the order. However, my credit card was immediately charged, and my order was placed on backorder for 6-8 weeks with no credit to my account. After they backordered on me and I could not get a hold of THEM, a search for information about them linked me up to a couple of SPAM telemarketers (see below). (And incidentally, not too much importance should be placed on paste-on icons claiming Life&Style Top 10 and Top Yahoo!Shopping Merchant status as these icons are not clickable, and do not link to the sites named. Only when they are clickable and can bring up the name of the company are these of any significance.)

In summary, these are the main problems I had with them that you can expect as well . . . unless they change their ways. (Others who have reviewed them say the same thing.)

1) E-mails will go unanswered (customercare@hello-gorgeous.net or orders@hello-gorgeous.net).
2) FICTITIOUS Contact Us web form page when they link to your order: "Site not found, go back and try again."
3) DEFUNCT Contact Telephone Number (718)559-6255 on their site.

You will likely never talk to anyone. As a pretense, however, you will sit on hold for awhile, then--despite their claims that you should never be on hold for more than 60 sec or they will call you back in 2 hours--you will be directed to leave a call-back number only to find out their voice mailbox is FULL and you will be immediately DISCONNECTED.

4) SPAM-type Auto-Response Telephone Number­s given to Yahoo* and Visa** as their OWN contact numbers, actually link to their "partners" who are just trying to obtain your credit card information:

*(877)443-6863 listed in Yahoo's Merchant information: selling a "discount CASH card." (You will be disconnected if you do not give them a credit card number!!)
**(954)739-4000 listed in Visa merchant contact info: "giving" a 2-day Bahamas cruise (strings attached/your credit card information, of course).

I had wanted some of the [discontinued] merchandise, but I just could not get a hold of anyone. Since I had used a temporary virtual credit card number good only for that transaction, I went ahead and closed it out with just a click. But, not every credit card has that feature, so you be the judge if you want to shop with them, of course. If you at least pay with a credit card it can be reversed if they backorder on you, or whatever, so you will have some viable recourse.
3

11 months ago

  •  

review by KickterMoon

Placed an order...after attempting for seven days to reach through calls and emails, my efforts have been futile. keep away from doing business with this so called firm. Do stay away.
3

11 months ago

  •  

review by ferrerc1946

I ordered 3 bottles of Essie nail polish ref. #399 Marabou (white pink) at this website because they were the only site online showing it as ON STOCK (it is discontinued btw).
When I got my order they sent a different color (hot pink=ugly) labeled as ref. #399 Marabou.
I tried calling, emailing, but they never pick up the phone nor wrote me back.
I'm stuck with this 3 bottles of ugly nail polish, no big deal but labeling a product with a different name and ref just to make a sale means they sell ADULTERATED PRODUCTS.
I don't recommend to buy from this seller unless you want to receive something totally different from what you ordered and don't get the chance to exchange/return it.
3

11 months ago

  •  

review by madlytipsy

We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
2

by Smart.Reviews

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