hive.co.uk

4.6 / 5

hive.co.uk

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.5

Reviews

4.5

Social

5

Featured

4.5

Technical

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  • This website has existed for more than 3 years
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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

45

reviews

vs

0

AI declined reviews

0%

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Hive.co.uk Review

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Last update: Wed, Sep 29, 2021 12:36 AM

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Hive.co.uk Reviews & Complaints (45)

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delivery 4.6 /5

price 5 /5

quality

customer service 3.7 /5

on-time

Do not buy from Hive (Centrica)I purchased 5 hive lights 10 days ago with the promised delivery of 3-5 days. 10 days later still no delivery. After multiple attempts to find out why, I eventually got through on webchat. Glib replies such as "I understand your frustration, you will receive your order within a few days of it being processed" I asked when will it be processed? "I dont know" was the reply. So I cancelled to be told that I will receive a refund within 15 days! they took my payment immediately yet wont refund immediately. I have bought the lights from Currys and they are out for delivery tomorrow and at a lower cost than the "special deal" with Hive. Awful customer service, awful sales,. Stay clear
1

1 year ago

review by Al Park

Items back-ordered for months, some parts of the order were cancelled without consultation or being given a choice. On the other hand, one package got lost in the mail and I received a replacement, and customer service was relatively quick and efficient once I contacted them.
3

1 year ago

review by Eyal

Found Hive randomly during lockdown trying to find a local bookseller, was hooked by the idea of donating some commission to my local bookshop which isnt currently open. Great service! Easy and fairly quick delivery from ordering on tuesday they arrived saturday morning, free delivery option. And student discount if 10%! Would recommend.
5

1 year ago

review by L Davies

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have purchased a couple of times from Hive now. It is easy to use and the service is quick and reliable. I would highly recommend them.
5

1 year ago

review by J. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fast delivery (not 1 day, but 2 or 3), donates to your local bookshop with each purchase, GIVES US A NON-AMAZON OPTION. What's not to like?
5

1 year ago

review by Eileen Mahony

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

If you are looking for an alternative to large multinationals who do not pay proper taxes in the UK then here is a good one. Rather than make a vastly rich man even richer, contribute to your local economy. The service is good so you lose nothing. The nation gains and, if you select the option, your local bookshop gains as well.
5

1 year ago

review by Thomas Barry

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Quick prompt delivery once I mastered the web page all perfect a real help during lockdown recommended by a fri ne and I have recommended to others thank you all.
5

1 year ago

review by H. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Amazing, Service, Don’t Hesitate If Your Thinking of Buying Graphic Novels From Here
With the £2.99 2 day delivery it’s cheaper than buying from major retailers
5

1 year ago

review by Skill Devil

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered these from Canada for my best friend who lives in the UK. I bought them for her 30th birthday. They arrived quickly and in great condition. And I shared with her that give donated the books to a local bookshop in her area and she was so happy.
5

1 year ago

review by Vincenzo Voci

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I love using this small independent bookshop rather than a large multinational corporation. It donates to local bookshops as well. Downloading an e book took a little bit of effort but worked well.
5

1 year ago

review by Ian Hempshall

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was easy to find the books I wanted and once ordered they arrived on the day specified.
5

1 year ago

review by F. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was looking for a copy of The Brit Guide to Orlando and I usually go to Amazon but decided to shop around and found it on this site at an excellent price. The delivery was very quick and I was emailed when it was dispatched. However, another good thing is that this site makes a donation to a local book shop of your choice. I will certainly use again.
5

1 year ago

review by Christine

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The perfect way to buy books during lockdown while at the same time supporting the independent bookshops one can no longer visit.
5

1 year ago

review by Peter Bacon

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Always good to support an organisation that pays UK taxes and independent book shops.

The books came very quickly and in very good condition. This is my go to site to get books.
5

1 year ago

review by Ranjana Pieris

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used Hive a few times now during lockdown - to buy books for myself & also as gifts for friends and family. Their range of choice and the ability to support a local bookshop is great. The website is easy to use & delivery has been good too!
4

1 year ago

review by Jenny Tibbles

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Bought a CD for a last minute Christmas present and it arrived within a day, super impressed with Hive I highly recommend it!
5

1 year ago

review by Dee

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a book on the 18th, it came in the 21st, very good service, best price i could find (including pre owned). I also like that they give a donation to a local bookshop in your area!
5

1 year ago

review by Debra Stone

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Book ordered at weekend and delivered following Thursday - phew, just in time for wrapping for birthday present!
5

1 year ago

review by D. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've ordered several books from Hive over the 12 months and without exception each order has been processed swiftly, the items dispatched ASAP, and the packaging perfect. Cannot recommend enough.
5

1 year ago

review by Kyra Anderson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service which has helped keep my elderly mother stuck in isolation in London entertained as has been difficult to send anything to her from Australia, which is where I am. The internet site was easy to use, prices were great and free quick delivery . Highly recommend them.
5

1 year ago

review by Julie Mcloughlin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hive.co.uk Review

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