Home Bargains

Disgraceful ordered twice, for some strange reason, and both times the flowers are disgusting iv been completely robbed. first time all the flowers arrived dead then the second time the delivery driver must of picked them out of next doors garden and snapped them in half!! absolutely horrific don't waste ye money

It's a scam site with prices too good to be true. Bought a bouquet, teddy bear and balloon for my friend's newborn and got an email later that evening saying they were sold out. So requested another bouquet, which they then said they also didn't have. So finally asked what they did have available, and they said nothing. It's now a day later and too late to get flowers delivered for a reputable delivery company. Don't use this service, they'll let you down.

I am not writing about the service, value and quality I have experienced , but the sheer lack of any attempt to enforce the Governments guidelines on social distancing during the coronavirus outbreak. There is no one controlling the customers numbers on entry, no one enforcing the distancing around the store. Children are running about unchecked, and there are no screens in place at the checkout for the safety of both staff and customer. A little bit of tape on the floor near the tills is not adequate. I feel truly sorry for the staff to have to work in such a dangerous work environment. I will not be returning until they have sorted this out.

I ordered flowers to be delivered to couple of My friends. One friend never recieved them, the other had wiltered flowers. I have emailed them several times and no one has got back to me. I wasted money and have had no refund for the flowers that were not delivered. Please don't use their flower services.

Never again, they have just used the famously terrible and heartless ''Parking Eye'' for their car park, £100 fine whilst being stuck in gridlocked traffic in their terrible car park. Will never used your shops again JUST due to this, well done!

Note! This is NOT sour grapes this is a true reflection.. Working for Home Bargain Liverpool as a Warehouse Operative was an absolute disgrace this was not a happy workplace by any stretch of the imagination.. They rule the workforce with a big stick approach with threats to your emploment, Middle Management are out to impress their Superior’s which is quite embarrassing.. I would not be surprised if these said same people go home to their family’s and tell them of their joy of sacking young Men & Women who are trying to make end’s meet and to keep a roof over their head’s and family’s to feed.. One day this company will be found out for what they are about... ONE DAY!!!! The industrial clock WILL turn back on you.. DISGRACEFUL!!

I love home bargains the items that are stocked are brilliant most of the staff are great friendly lovely people,on this occasion it was the harborne store,I'd picked up some pain killers the ticket stated 99p put them with my other shopping,went to the tills just asked the cashier which was not one of the regular girls to check the price for to make sure it went through at 99p she checked and said that they were 1.79 got do you want them not asked her to get the manager to check which she did,she was ok but the attitude of the cashier I think was pretty off,I was only wanting the product at the price it stated,then she starts pushing the items through like I caused her a big problem,I shop in there a lot and love the store and the staff by this girl who really needs to get some people skills I work in retail and if I treated my customers that way they wouldn't be happy,if they don't like the job whey do it it's working with the public,or saying that she's shop floor,and they call them to the tills when busy, they obviously hate it, again most of the staff are lovely,but she ruined my shopping experience today, thankfully when I went into marks and Spencers my experience in there totally different wonderful customer service your treated like a human being.

Shopping experience was fine but the way the manager of the lochee store in Dundee spoke to his staff was an embarrassment. Not sure how long hes worked in Retail but he seemed out of depth I think he was forcing people to do more hours which is illegal. The man clearly need some training

I left behind my item , when I go home I couldn’t find my bag one item which is I paid on till , I ring Wellingborough store ask about my I team that lady said no one left behind any item and I trying to explain her she said I can’t listen properly which is she was listen what I said not helpful people on Wellingborough store

After visiting today your Huddersfield branch in Waterloo. I was very disappointed that at least 2 staff stocking shelfs were not wearing masks. The masks wearing rule is there to protect both customers and your staff. Does the rule not apply to your staff???

Ordered flowers for a birthday, ordered them with pleanty of notice, these birthday flowers have not arrived, put in my email address and order number as advised for tracking, which then tells me tracking unavailable. AVOID AVOID AVOID, so dissapointing given that I can't go out shopping to buy a replacement gift...never again

Visited the store in Fallowfield Manchester. No staff were wearing masks and only half the customers. I complained to HO and their reply was that maybe the staff have an exemption certificate and the do 'encourage' the wearing of masks. Perhaps they should enforce masks I don't believe all the staff are exempt!

Bought items for this chains of shops products where faulty but out of the 28 days cash back agreement. Only wanted to exchange for same item but told can not help me.

Visiting your parkfield rd Stockton store today I was helped by a lovely shop worker called Anne-Marie who helped me with everything I needed and went out of her way to help me with something I couldn't find and between her and a colleague they came up with a different idea with want they had in store thank you ladies.

I needed to order some roses for our 12th anniversary. Problem was it was a Sunday this year, I asked a few friends and they all said they didn't know anyone that delivered reliably on a Sunday. I use Home Bargains quite a lot and saw an offer for flower delivery, so I went to the website, ordered a bunch of roses in September. About two weeks before they were due I got an email requesting name and address confirmation. Sure enough on the sunday morning a georgeous bunch of red roses with some of that white stuff that looks "pretty" turned up in a nice presentation box with the card I had chosen and written. My wife was over the moon and I was extremely impressed with the service.

I went shopping with my husband as iI am registered disabled and he needs to carry our purchases. There weren't any trolleys available. I purchased two bottles of hand sanitiser, the check out lady thought I had brought 3 bottles, I said I hadn't but rather than her check the bill I produced a letter from our doctors stating that we are entitled to double restricted items. The manager was called, he didn't glance at the letter and then told me it wasn't valid. I can send a copy of the receipt and letter. I complained and was told these were challenging times, which I guess means you can just ignore medical advisory letters.

I find their items much cheaper than nirmal supermarkets and now they do fresh and frozen food it's amazing.

20.45pm and the flowers I ordered on Monday afternoon for delivery today, have still not arrived. Had confirmation email with 2 orders on it......1 was 6 months old, a lower price and was never delivered as they 'had no record of the order' (so how have they got the details????), and the other order hasn't arrived..........

Bought 2 Senetti plants from here, and within days they were absolutely infested with crawling & flying aphids. I did my best to save the plants by washing the leaves & spraying them with a mild detergent solution - to no avail. The plants both withered , turned brown & sticky , and died. Even worse they infected other plants which I am trying to presently rescue. I think the soil is contaminated through and through.

On Friday my wife bought solar light (last one on shelf)On opening the next day found the item damaged with piece also missing. On returning the item found no designated customer services so had to wait in queue. When served by assistant he rang 3 times for assistance which took 15 minutes for a supervisor to come who then told me my receipt had to be authorised and made me wait a further 15 minutes before I could have a refund.I find this amount of time totally unacceptable as other stores make the process of refund/exchanges far simpler.