Jennis Warmann Bespoke Tweed Suits For Modern Gents

4.6 / 5

Jennis Warmann Bespoke Tweed Suits For Modern Gents

4.6 Great
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4.6 / 5

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Jennisandwarmann.uk Review

Bespoke Tweed Suits Exquisite British Tweed Suits With a Modern Slim Fit Custom Made to Measure Suits Tweed Jacket Tweed Bazer

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Last update: Wed, Dec 22, 2021 8:44 PM

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Jennisandwarmann.uk Reviews & Complaints (46)

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delivery 4 /5

price 4.7 /5

quality 4.7 /5

customer service 3.7 /5

on-time

The only reason this review doesn’t get 5 stars is because the suit didn’t come with a hanger when it was sent out to me - and that’s the only problem I’ve had with Jennis & Warmann since the journey began 6 weeks ago. It’s been frictionless, high quality engagement and I’m delighted with the final suit. Can’t wait to wear it to work and to weddings in the future!
4

1 year ago

review by Tim

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Arrived on time for my 14:00 appointment on Saturday 28th, knocked on the door. The tailor tuned and looked at the door then turned away, I waited 5 minutes then rang the door bell. No reaction from the employee i could visibly see, after a further 10 minutes i rang the phone number and politely said i was here for my 14:00 appointment (now 14:15), i was advised quite rudely that he was with a customer and would be out later!

There is no way i would spend my money with someone so rude, if on our fist arrival he had come to the door and said ever so sorry but a customer has overrun, could you please go for a coffee and come back in half an hour. Then I would have probably spent £2,500.00 that day.

I suspect he will not be in business long.
3

1 year ago

review by Ben Stevenson

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Suits are made in Hong Kong, when I keep contacting the UK phone number rim told that they can't answer my questions as the tailors are asleep at this time (2pm UK time) and that they won't answer my query until 6pm, at which time the UK number is closed so I have to wait until tomorrow for an answer. Suits are now late and our wedding is in two weeks. Don't be fooled by low prices or good looks. They don't know how to deliver what they sell.
3

1 year ago

review by Lianne

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Excellent service, Jean Paul is amazing and has great knowledge, he really goes the extra mile and puts effort in what he does. Thank you so much. Will be seeing you soon.
5

1 year ago

review by stefano corrias

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered a tailored suit July 1st 2018. Estimated delivery was expected to be 45 days.
After 50 days I contacted customer service. They didn’t respond until my second e-mail 10 days later. Promised to get it sorted right away.
After promises and many e-mails the suit was sent out the week before Christmas with a promise that I would have the suit by Christmas. Christmas went by with no suit. Then I got contacted by someone that lived on the other side of my country that had got my suit in his mail. I got to pay him to send the suit to me. And of course Jennis & Warmann said that it wasn’t their fault.
When I got the suit that I had waited for half a year it didn’t fit at all. And I had been very careful when measuring and sending in the measurements. But nothing were even close to my size. I contacted Jennis & Warmann about a return and they instructed me how to do and promised the money back.
I got a return receipt from them where they claimed to have had my money refunded. But I never got any money. When I contacted them about this they blamed PayPal. I contacted PayPal and they confirmed that Jennis & Warmann had never made any refund to me. When i confronted customer service about that, they stopped responding. And that’s where I am now. Never ever buy anything from Jennis & Warmann. You might as well throw your money away or give them to charity, where they at least will do some good. Jennis & Warmann is a joke and a fraud.
3

1 year ago

review by Kenneth Norrlin

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We phoned first thing as we was in the vicinity and wanted to get measured for a suit, he eyed me up and down and pretty much already knew my sizes, measured for sure and was on the money, the service was very professional and we felt very looked after. I wish the company all the best selling a fantastic product at competitive prices. You will not find better.
5

1 year ago

review by Justin Broomhead

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very good place to purchase a tailor made suit, excellent customer service by John Paul, suit fits perfectly and looks amazingly, thank you once agian!
5

1 year ago

review by Shakti

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Amazing experience, having my first tailor made bespoke suit. Such an amazing quality. Better then I thought it was going to be. Can’t wait to wear it for the big day.
Highly recommended
5

1 year ago

review by Craig

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The service we got was excellent from the start, ordered 3 adults suits and 2 children’s, all tailor made, they are amazing, all fit perfectly, can’t wait to wear them at my sons wedding, would definitely recommend you get your suits from here!
5

1 year ago

review by Martin & Stuart

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I recently received my 6 groomsmen suits on time and I’m really happy with quality of the suits.

The only negatives would be their customer support was a bit lacking and it was often hard to get hold of someone for queries about the status of the order. Also the new office (in Leyton) was very hard to find and no-one was there to let us in so we waited for half an hour until an employee from another company let us in.. then the “showroom” was a tiny office that was very messy.. other than that though.. very happy!
4

1 year ago

review by Michael Battcock

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

They have had my money since August last year, the first suit I received came up small all round so I returned it for the next size up. The next one had no size labels in it at all, and when I measured it the sizes were all wrong. This was returned in December. It is now April and I have no suit, no money and fight on my hands. Very disatisfied with this company, I do not recommend them at all. Avoid at all costs.
3

1 year ago

review by Samantha Mason

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Although the delivery ended up being about 10 weeks, the suit when it arrived was beautiful. It fits like a glove and all the extras that I asked for were included. The fabric is wonderful and will be perfect for my 1920's Gatsby themed wedding. Jay and the team were excellent in making sure I was kept up to date with the delivery schedule and although the time to receive the suit was longer than expected, the quality more than makes up for it. This is my third suit from J&W and I would not hesitate to recommend them - just make sure you order in plenty of time if you are on a schedule!!
5

1 year ago

review by David Cunningham

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Over 40 days after ordering, no suit and told there were delays in tailoring. Requested a refund and took 10 days to return my money. Would highly suggest avoiding this company
3

1 year ago

review by liam kittle

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We ordered five made to measure 3 piece suits in Prince of Wales check for my Sons wedding from Jennis and Warmann.
The initial measuring for all five people was carried in a professional manner by Jean -Paul at their Leyton 3rd floor address.
The level of detailed measuring was impressive.Jean-Paul of Jennis and Warmann explains the complete process with enthusiasm and with a smile at all times putting everyone at ease.
Suits were available in less than a Month from measuring. We are all very impressed with the level of quality of the finished article and cannot believe how well the suits fit. No additional tayloring was required, well done Jean-Paul.I will send you a picture of us all in your fabulous suits after the wedding in August.Regards Peter.
5

1 year ago

review by Park Ward Carriage Company

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered custom tailored 3 piece suit 14 January and paid for suit and shipping. By 30 March, received nothing, so sent email to Sales at J&W. Jay replied Covid virus has caused delays for them, but expected to ship tomorrow. By April nothing arrived here in Philadelphia, so tried calling. Recorded message was "we are closed". Sent e-mail to Sales, but no response. Curiously, their web site functions as usual, selling, and collecting payments, although the J&M facility in London appears to be on total lockdown. Hopefully my $400 is not gone forever. Why could not J&W have an employee respond to emails via their laptop at home, as businesses in the USA have learned to do? Sad. Avoid doing business with this Company, else lose your money.
3

1 year ago

review by Andre in Pennsylvania

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We researched a number of suit suppliers for our Wedding in November of 2019. In the end we chose Jennis and Warmann as they could customise the 5 suits we required, and all for a reasonable price. The service from day one was brilliant - the measurements by Jean-Paul at their offices in London were spot on, and the quality of the suits speaks for themselves. When we needed to get a quick adjustment done to one of the jackets only a couple of weeks prior to the Wedding, due to an ever growing nephew it was taken care of with no hassle, and delivered back to us in time for the wedding.
5

1 year ago

review by David Scott

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The product is amazing the material is wonderful I received my order in 3 days to the USA from United Kingdom and jay the gentleman is such a great guy he also rushed a customer tweed suit for me I should have that some time next week great customer service great product I will never purchase another suit from anywhere else
5

1 year ago

review by Adel Dalou

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Beautiful suit fits perfectly thank you,will look the part Saturday at the wedding once again thanks.
5

1 year ago

review by Swithin Byrne

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My suit arrived 5 weeks after I ordered it. This was the exact time I was quoted and well in advance of when I needed it. The delivery was just as I instructed and on time. The suit came in a nice presentation box. The first thing I noticed about my suit was the feel of the fabric and its weight, it was of the quality I was hoping for. I inspected the whole suit and could not fault it. The fit is perfect for me and exactly the measurements I gave. I cannot wait to put it on and hit the town. A very happy customer here. Thanks.
5

1 year ago

review by James Stubbs

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is my second suit from Jennis & warmann and this looks just as good as the first and it only had taken 4 weeks to make have recommended them to my friends who are putting orders in
5

1 year ago

review by Duncan Mctavish

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Jennisandwarmann.uk Review

Bespoke Tweed Suits Exquisite British Tweed Suits With a Modern Slim Fit Custom Made to Measure Suits Tweed Jacket Tweed Bazer

Jennisandwarmann.uk Customer Service Contacts

No contact details for this company.

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