jimscarpets.co.uk

3.4 / 5

jimscarpets.co.uk

3.4 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.4 / 5

Trust Score

3

Reviews

1

Social

5

Featured

5

Technical

Is jimscarpets.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • We found several negative reviews about this site
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

5

reviews

vs

0

AI declined reviews

0%

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carpetright.co.uk

Based on 82 reviews

Smart.Reviews

3.4

5 reviews

Mamma

5

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Trustpilot

3.7

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Jimscarpets.co.uk Review

No description for this company.

Jimscarpets.co.uk Customer Service Contacts

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Last update: Tue, Sep 7, 2021 2:40 AM

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Jimscarpets.co.uk Reviews & Complaints (5)

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delivery 3 /5

price 5 /5

refund 1 /5

customer service 1 /5

Broken flooring delivered, unable to get a refund, as they said it wasn't damaged by them or the delivery company. Lesson learnt never order goods off line. Would not recommend,I'm still waiting for email response from them . Disgraceful customer services.
1

1 year ago

review by Disappointed

#delivery(1/5) #refund(1/5) #customer service(1/5)

Sharon on the front desk was absolutely brilliant so helpful in every aspect and Rob at the warehouse was very very helpful too,the measuring up and fitting was punctual and very professional couldn't ask for any more brilliant job thank you so much from Pam Triller x
5

1 year ago

review by Pam Triller

Do not buy a carpet from this company. I spent over £700 on 2 stair carpets. The fitting was horrendous, it was visibly frayed at the edge, constantly kept coming loose on the stairs and looked a mess. Their carpet fitter came out 4 times to try to correct it, and when it started to come loose once again, I insisted they sent out a different fitter. He was appalled and said that the whole carpet needed replacing, as it had been fitted so badly, it couldn't be re-fitted. When they replaced the carpet, they found that the carpet was also faulty, the backing turned to dust (in the words of the fitter), which was one of the reasons it kept coming loose. In fitting the new carpet, the new paintwork inevitably got quite badly scratched (despite the carpet fitter taking care), as the grippers and underlay also had to be replaced. When I spoke to Jim's Carpets about this, they told me that they had replaced the carpet "as a gesture of goodwill" and it was just tough that the paintwork had been scratched - that was for me to sort out! Terrible customer service, had to constantly chase them at each stage. Coudln't be worse to be honest.
1

1 year ago

review by A. B.

#customer service(1/5)

Great service from Jim’s carpets and Robert the new manager was a great help. Prices were very good. Delivery and fitting service could not of been any better. Would definitely recommend.
5

1 year ago

review by Leanne W.

#delivery(5/5) #price(5/5)

We searched online and found that this business has an active Facebook page with 296 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Jimscarpets.co.uk Review

No description for this company.

Jimscarpets.co.uk Customer Service Contacts

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