jomadeals.com
2.6 / 5
Trust Score
3.9
Reviews
1
Social
1
Featured
3
Technical
Is jomadeals.com legit?
- The site has mostly good reviews
- This website has existed for more than 3 years
- Mostly not trusted websites are linking to this site
- SSL Certificate Not Detected
- Facebook account found but audience is small
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
30
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
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Based on 30 reviews
Smart.Reviews
2.6
30 reviews
Jomadeals.com Review
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Last update: Wed, Mar 9, 2022 1:18 AM
Most recently, I received a message on trustpilot.com from a Roe Adler to call him...
He left his number to reach out in regard to my review, I called him without reaching resolution. It appears he merely wanted to discuss my reasons for making such review, could not provide resolution I am looking for which I believe he plainly stated. He seemed to insist I just went ahead and made negative reviews without trying to resolve matter first, which is not true. Long story, short, the call was a waste of time. If you post a review, he will leave his number but wont be able to offer you resolution. It appears this is done so as to save face.
They can keep prices low because they are not an authorized dealer for any of the brands they sell and they offer their own 2-year warranty. I am aware of this fact before I purchased my watches. Modern mechanical watches are almost bullet proof so I don't expect I would have to use the warranty service...
Jomashop.com is their full eCommerce site with full inventory, Jomadeals.com is a flash sale site where 3 new watches are on sale everyday, they change the watches at exactly midnight everyday. If you see a watch you like from Jomadeals.com then buy it while it is still on the site! No one on the net can beat Jomadeals' prices, at least for the whole week I have been checking. I think they are selling almost at cost with over 50% discount in general.
If you are in a hurry to get your watch then stay away from the ones that are listed as "Usually ships in 1-2 weeks", try to get one that is in stock and "usually ships in 1 day"; in stock ones tend to have higher discounts too. I think most who complained about slow shipping didn't know about this fact.
From my experience, Jomadeals takes a little longer to ship out the watches like one week but Jomashop usually takes 1-2 days assuming the watch is in stock. They will send you an email once your watch ships out. Delivery was done by UPS and it took only one day for UPS to delivery from NY to Boston.
Overall, I am very happy with their service and products, I highly recommend these 2 sites for finding your ultimate timepiece at a deep discount!
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I babied this watch, but after three years one of the chronograph hands fell off. This should never happen to a watch of this caliber.
I felt like I got a lemon.
The watch did come with a 2-year warranty and, initially, I was told that Jomashop would not cover the repair because it was outside the 2 year warranty.
This is a automatic watch - it has many moving parts and opening it or finding parts is expensive and time consuming.
I went out to get estimates at local repair shops where I live. The average estimate was about $400 to $500, maybe more if parts had to be ordered.
I called Jomashop again, and they were kind enough to fix this repair despite being out of warranty. They did their investigation and realized it did not sustain damage from being dropped. They then went ahead and began the repair process.
It cost about $70 to ship it to them as insurance is expensive. The item was sent for repair on Oct. 27, 2014. I received it Jan. 25, 2015.
Yet the watch was still not fixed when I received it nearly 14 weeks later.
Two of the chronograph hands were off and could not be reset.
I had to send it out again.
This time, they paid for shipping. The watch was sent Jan. 30, 2015 and I received it back March 9th, 2015.
On customer service:
If you speak to a regular customer service rep, you will likely be displeased. However, if you speak to a customer specialist - like a manager - they will take the extra step to answer your questions.
If customer service isn't helping you, kindly ask to speak to a supervisor.
Other thoughts:
I often wonder if Jomashop is able to sell watches at the prices they offer because watch manufactures sell them watches that didn't make it past their standard level. Just a thought.
Also, being denied the first time for a repair - for an issue that should really never happen to a watch of this caliber - was gut wrenching. Should I spend $500 to repair a watch I spent $1,200 on? It's a tough question.
Would I buy from Jomashop again? I really don't think so. I wonder if the watches they sell are ones that aren't up to the standards of the watch makers who produce them. If nothing ever happened to the watch, then yes, I would likely buy from Jomashop again.
I plan on getting another big boy watch in the future - a nice Omega or Tag - but I'm going to do what most people say after they buy their first watch online: "I'm going to purchase it at the store this time."
The only drawback....i can't stop looking at the site for my next purchase- its addictive!
Looks like we do not find any mentions for this business (yet)
Jomadeals.com Review
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I wanted to update this because I was contacted by another member of customer service and they have now looked at my photo and said it was an error and are working to fix it - thank you JomaShop - Levi & Lada- for restoring my expectations.
3 years ago
review by Slw1982 V.