Lucky Pet

3.8 / 5

Lucky Pet

luckypet.com.au
12 Reviews
3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

3.3

Reviews

4

Social

5

Featured

3.5

Technical

Is luckypet.com.au legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • Facebook account found with large audience
  • Instagram account found with large audience
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

12

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 1 mentions in other websites

Based on 44 reviews

Smart.Reviews

3.8

12 reviews

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3

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Trustpilot

2.8

4 reviews

Luckypet.com.au Review

Lucky Pet Supplies is an Independent Australian pet supplies store featuring the coolest brands you love and those you39re going to love We have a massive range of cat and dog food flea and worm meds toys and much more available online and in store

Luckypet.com.au Customer Service Contacts

No contact details for this company.

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Last update: Wed, Jun 22, 2022 10:11 AM

  1. Smart.Reviews
  2. Categories
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  4. Lucky Pet

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Luckypet.com.au Reviews & Complaints (12)

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delivery 3.6 /5

price 3.7 /5

quality 3.7 /5

customer service 3.6 /5

on-time 3.6 /5

Terrible service. Failed to send an item after 7 working days despite paying for express postage. Bad communication from the seller. Refused to cancel my order. Provided with a tracking number the day after it was supposed to have arrived. Even then it still hasn't shipped. AVOID!!!!
1

1 year ago

review by Stevejohnson_0LDZsXuUG6

#delivery(1/5) #price(2/5) #quality(2/5) #customer service(1/5) #on-time(1/5)

Their twitter is @joprimavee

They constantly argue with, and abuse, trans people + their allies, and are prone to using slurs. Avoid.
1

2 years ago

review by liverpoolfan_chris

Purchased 2 items, dental catnip toys, awesome product, well made with quality materials, my cat is loving them. The "I pet head dry shampoo/mousse, my cat is feeling smelling fresh & is a lovely bright white color once again, it easily removed yellow staining from her feet & there was viable dirt left on the towel. Easy to use mess free..
5

3 years ago

review by Stacy L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

. Check your emails I did sent you photos of my clipper and the blade that did not fit on the 6th of July. I also provided you with an independent witness who could attest to the fact the blade did not fit my clipper( a clipper shop in Adelaide, cant get more qualified than that) you completely ignored this, and probably will continue to do so. Again you should have paid the return postage. I am so glad the public can see what I have been dealing with.
1

3 years ago

review by David G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I wish I had seen the reviews before purchasing. I purchased what turned out to be very poor quality nina ottoson puzzles that were quite expensive. It's taken me weeks to get a reply as I was trying to find out if there were some kind of product guarantee. My dog isn't a chewer at all, but he destroyed the puzzles in 20 minutes. No guarantee, poor quality, poor service. Spend your money elsewhere.
1

3 years ago

review by Kristy G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Very happy with the service I have received from Lucky Pet.Have used a couple of times now.Each time the service has been fantastic.Loved that I can also use Afterpay.The prices are very competitive.Another place I looked at had the dog shampoo for nearly double the price of Lucky Pet.Will continue to shop with them.
5

3 years ago

review by Doreen L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I purchased two foobler feed balls after seeing the advert and endorsement from Dr Harry Cooper. They are cumbersome, hard cheap plastic, very awkward to unluck for small hands and the thread mechanism on the key unlock system is worn after one week to the point of just turning continuously so that it can't be used. Useless load of cheap (probably made overseas) crappy plastic. Also the bell system is so inadequate you can hardly hear the tiny tinging. A GOOD IDEA But CHEAPLY MANFACTURED FOR HIGH PROFIT I WOULD RATHER PAY MORE FOR HIGH QUALITY. So much for supporting local Forget it buy cheap stuff from The Reject Shop instead.
1

3 years ago

review by Trish B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I love this online pet store in Au. Second priority for those shopping online for pet care supplies is selection and range of products. Be it a common brand name or a specialty item; you need to find what you are looking for and know exactly what you are buying. Be sure to read reviews like this and find out which online pet supply stores offer full color pictures and descriptions of their products; which stores care specialty items, and which stores carry common brand name items. If possible, you will find one online pet store that will offer you all of these items- a one-stop online pet care supply store like luckypet.com.au! Highly recommended .
5

3 years ago

review by Jay G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I purchased a chew toy for my dog that was marketed as guaranteed tough but lasted less than 1 week. Dont be fooled by the 30-DAY 100% MONEY BACK GUARANTEE. If you are not satisfied because a product fails to perform as promised, which you will only find out after you/your pet uses it and it cannot be returned in the same condition that you received it, then you will only be offered a replacement. Not a refund. What is the point of getting a replacement that is not going to perform any better! And lets not forget that they will expect you to pay for postage to return it, and include a reply paid pack so that they can send the replacement to you.
2

3 years ago

review by Kathy C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Best Tag's I could buy. Stainless steal, Fast delivery. We used to get our tag's at Wal Mart, but they took out the machines. so I looked on line. and found Lucky Pet. They were great. Thank you for the fast, quality service. The Locklar's, Midland, TX
5

3 years ago

review by Tara L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a couple of pet products for my pooch and the products turned out to be very average quality. It is much better to visit your local pet store if you are not sure of the brands you want to purchase.
2

3 years ago

review by Edith P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We found that this business has an active Facebook page with 5537 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 1 mentions in other websites

Luckypet.com.au Review

Lucky Pet Supplies is an Independent Australian pet supplies store featuring the coolest brands you love and those you39re going to love We have a massive range of cat and dog food flea and worm meds toys and much more available online and in store

Luckypet.com.au Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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