Get 40 OFF - Canadas 1 Meal Kit Delivery

4 / 5

Get 40 OFF - Canadas 1 Meal Kit Delivery

4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

3

Reviews

4

Social

5

Featured

5

Technical

Is makegoodfood.ca legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • We found several negative reviews about this site
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

2

reviews

vs

0

AI declined reviews

0%

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Based on 40178 reviews

Smart.Reviews

4

2 reviews

Trustpilot

3.9

40176 reviews

Makegoodfood.ca Review

makegoodfood.ca

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Last update: Sat, Mar 5, 2022 8:33 PM

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Makegoodfood.ca Reviews & Complaints (2)

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After 53 deliveries I eventually gave up on MakeGoodFood.ca (MFG)

According to their automated email response to a subscription cancelation request, which took 36 hours, I have been a loyal customer with %X deliveries. The actual amount is 53 deliveries, but this error in automation is telling.

Experiences of note:

- Deliveries to the wrong address
- Missing deliveries completely but charging me
- Missing parts or entire meals in delivery
- Rotten food in delivery
- Overcharged on CC
- no customer service, just meaningless automated responses

I canceled after three major screwups in a row, they offered nothing except an automated response.

So last Jan about 10 months after we canceled, we receive a marketing offer via direct addressed mail. This was a "GoodFood New Year 100" offer for clients who have canceled. This is commonly known as a “win-back” offer. Here was our experience:

Tried to login into makegoodfood.ca and could not “Account not found”
Tried to set up a new account “That account already exists”
Tried to change the password “No Facebook account found” (I don’t have a Facebook account and didn’t click on “login via Facebook”)
Emailed support with a description of the problem - no response for a week
Online chat unavailable midday EST, so tried to email support again - no response another week
Tried online chat “We notified IT and they will get back to you in 24-48 hours” - no response after two weeks

This is where we should have given up but my wife who is more patient than I tried the online chat again.

Online chat is available! So an hour of back and forth on the chat and “good” news! We got your account working again
Yes!! I get the privilege of being able to log in to their site! Lucky me!
I was angry that they still had all my sensitive info as I really don’t trust MGF’s IT abilities
Tried to meal select and for some reason, it only give me the option to order three meals, check the payment section and it was charging for four meals…and then wait! Whatever happened to the "GoodFood New Year 100" offer?! Emails are ignored and online chat seems disabled.

I threw in the towel, I tried to give them my business back but MFG got me beat! I think when things work it can be convenient and well, ok. If something goes wrong, best of luck as MFG won’t help you and you will simply get an automated response trying to pretend to be real. The time saving you gain for using MGF’s services will be given back with lengthy support attempts.
1

2 years ago

review by ChrisLengthy

We found that this business has an active Facebook page with 126979 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Makegoodfood.ca Review

makegoodfood.ca

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