mats4u.co.uk

My mat had not arrived after ten days with no tracking available for me to check. I rang today and the Manager of Mats4U was puzzled what the problem was. He rang back later to say he had located the mat at the delivery centre where it has been for most of that time. It was then delivered within a couple of hours of his involvement, but no explanation for the none delivery from the Courier.
However the mat is great, and once Mats4U got involved it was resolved quickly.

Outstanding service - contacted them on Monday afternoon (20 Dec 2010) and mat was delivered on Wednesday morning - and this was pre-Christmas with lots of snow!

Initial telephone call to the company was answered quickly by a knowledgable member of staff who explained the pros and cons of their different products and helped me to make an informed choice.

Would certainly recommend and use again.

ordered rug in coffee as colour looked right online, was much too dark, re ordered after some samples were sent which i would recommend to get the colour right as online is deceiving, did reorder and 16 days still waiting for delivery!!! home delivery network are absolute rubbish, rude, unhelpful and dishonest. I would suggest the company use a better courier.

We searched online and found that this business has an active Facebook page with 120 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.