Mix Repairs

I received an e-mail from Mix Repairs confirming an appointment for Dec 30 2019 between 8:00 am and 1:00 pm.

The company did not turn up. As per other reviewers, the company is unreliable and seemingly unprofessional.

Engineer called to say he was running late. He then arrived at the time that had been rearranged. He did an outstanding repair of my fridge/freezer. I can thoroughly recommend Mix Repairs. I will be using them again.

Booked engineers for Sat 8-1 slot. 12.45, no call and no arrival. I called in to enquire on ETA of engineer and as accused of being a panicked customer. I explained that I was merely enquiring given the short remaining time of the allocated window for arrival. Mix repairs advised that they had my job logged as first job of the day but was not aware that the engineer had not arrived and had chosen his own jobs for the day. Mix repairs offered to have the engineer return same day at a time convenient to us at approx 6.30pm. The engineer called at 4pm and advised that he was 30 mins away. I explained that the office had made new arrangements for a 6.30 call out to which the engineer refused to attend the job. Mix repairs central office was unable to get the engineer to attend the job and returned a call, suggesting I book my job with someone else.

This was a waste of time. Mix repairs demonstrated that their engineers pick and choose the jobs as they please to suit their life and schedule and not to the demand of their customers. Shame on Mix Repairs.

Be careful, they will waste your time.

BEWARE these people lie - I asked them if they could do a report diagnosis regarding my cooker door falling off as I had to prove to the retailer that it was faulty. I made it very clear that I did not want a repair. The guy on the phone said this was no problem. But then the engineer came who could barely speak any English and did not even inspect the cooker properly and took no pictures of the damaged door he had to actually come back again. They then tried to order me parts to do a repair that I did not ask for. The cost of repair was for more then I bought the oven for as well. When I complained about this the guy I originally spoke to changed his tune and tried to make out that I asked for a repair and they don’t do reports. So they ended up taking my money and just telling me that my oven is broken which I already knew.

Recently my automatic oven timer burnt out.on my 30year old built in double oven.Not wanting to replace an otherwise well made and stylish oven I wanted the programmer isolated and just use the knobs.Two previous repair men were able to replace elements/fans/lights,which I am quite capable of doing,but just did not have technical knowledge until Galin arrived.He knew exactly what I wanted done isolated the unit and hey presto good for another 30 years!!!!!
John Rankmore

They repaired the heating element for my NEFF oven 15 months ago and it has now stopped working. Spoke to them and they told me it only had 6 MONTHS WARRANTY. I think this is ridiculous; The guy put the phone down on me when I tried to discuss it. BEWARE

We searched online and found that this business has an active Facebook page with 150 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.